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Information about workplace laws for fast food, restaurant and cafe employees and employers in Australia, including advice and resources. Fast food restaurants are also doing their damnedest to introduce products that at least seem more high-quality by bastardizing terms like ". Find fast food restaurant exterior stock images in HD and millions of other royalty-free stock photos, illustrations and vectors in the Shutterstock.

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Do fast-food chains still need dining rooms?

Amid rising Delta variant cases of Covid and continued worker shortages, some fast-food restaurants are closing their dining rooms. It may be some never reopen them.

Last week, McDonald’s gave franchises guidance about closing indoor seating in places where the Delta variant is rising, Reuters reported. It is not clear how many locations have closed indoor dining or when they will. In early , McDonald’s, which has over 38, locations worldwide, closed nearly all US locations but reopened 70% of them by last month.

That comes as some Chick-fil-A franchisees in Alabama and North Carolina recently closed their dining rooms due to worker shortages and rising Covid cases. While sit-in areas may be closed, the locations are still offering other ways of getting food whether via pickup, delivery, and drive-thru. The fast-food company, which has over 2, sites, says the decision to do so is “temporary.”

But as the pandemic continues to change the restaurant industry—whether that’s cutting back on staff, turning to delivery, or investing in new business models like ghost kitchens—it raises the question of whether fast-food chains still need dining rooms at all.

The changing restaurant architecture

In some cases, the loss of indoor dining will “be permanent because they are investing quite a bit in changing the architecture of their restaurants,” says Mahmood Khan, a professor of hospitality and tourism management at Virginia Tech who focuses on the food service industry.

For instance, some fast-food restaurants like Taco Bell are creating multiple lanes in part to cater to delivery drivers. These chains have depended on their drive-through windows during the pandemic, and there continues to be increased interest among customers in picking up meals. Meanwhile, fast food chains like Wendy’s have been turning to ghost kitchens—which are essentially restaurants without a storefront—as they would rather deliver meals themselves than outsource it to third-party delivery companies and lose the commission, says Khan. And, for some restaurants, the reopening of dining rooms may come with more hassle and expenses than it’s worth.

But restaurants that are in malls or have playgrounds are likely to continue to have sit-in dining, as they cater to children—which is a big market, Khan says. “Children would like to go and get some happy meal or enjoy and get some balloons. That is part of the fast food operations.” At the same time, a delivery-only restaurant limits what type of food can be delivered.

In the future, franchises will have more choice, he says, from choosing between smaller-size restaurants with kiosks to a full-on brick-and-mortar restaurant, and now dine-in or takeout-only services.

Источник: mynewextsetup.us

If you have a good head for business, the skills to motivate others and the drive and energy to succeed, a career as a fast food restaurant manager could be for you

As a fast food restaurant manager, you'll have responsibility for the financial success of your outlet, as well as managing staff, keeping customers happy and adhering to health and safety mandates.

The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service. However, you'll also undertake activities common to business managers within any sector, including overseeing:

  • finance
  • human resources
  • marketing
  • operations
  • sales.

Responsibilities

As a fast food restaurant manager, you'll be responsible for operational, financial and people management. You'll need to:

  • organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security
  • plan and work to budgets, maximise profits and achieve sales targets set by head office
  • control takings in the restaurant and administer payrolls
  • recruit new staff, and train and develop existing staff
  • coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets
  • ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
  • ensure high standards of customer service are maintained
  • implement and instil in your team company policies, procedures and ethics
  • handle customer complaints and queries
  • implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns
  • prepare reports and other performance analysis documentation
  • report to, and attend regular meetings with area managers or head office representatives
  • establish relationships with the local community and undertake activities that comply with the company's corporate social responsibility programmes.

Salary

  • Typical starting salaries for assistant manager-level positions range from £18, to £22,, rising to £28, with experience. Salaries for those on graduate trainee management schemes typically range from £21, to £27,, depending on the company.
  • As a general manager you'll typically earn between £28, and £32,
  • Regional managers, overseeing several restaurants, can earn 30, to 60,

Salaries depend on a range of factors, including the size and type of your employer, your experience and location. As the environment is sales-target driven, you may receive a profit or performance-related bonus in addition to your salary.

Many companies in this sector offer benefits packages to management staff, which may include pension schemes, childcare vouchers, share options, private healthcare, company car and/or discounts for friends and family.

Working hours

Hours of work are generally long and shift based, and you should be willing to work evenings, weekends and on public holidays. Some managers may work split shifts, with early starts, time off in the middle of the day and a return to work for a later shift.

If you're a field or area manager supervising several restaurants, you may be responsible for managing your own diary and have some flexibility in your working hours.

What to expect

  • The environment is fast paced, with an emphasis on delivering good customer service in a limited time frame. The atmosphere can be hot, noisy and bustling. You may spend a lot of time 'walking the floor', moving around on foot or standing. The work can be both physically and mentally demanding.
  • Most managers are in charge of one restaurant, and are mainly based at one site. If you are responsible for a number of outlets you will have to travel between them.
  • You'll usually wear a company uniform and dress in accordance with appropriate health and safety requirements associated with food preparation.
  • Many companies operate franchising opportunities, giving you the chance to invest in and run your own branch. Due to the large financial commitment involved, however, you're unlikely to take on a franchise when first starting out.
  • Opportunities are available across the UK and can be city-based or in out-of-town shopping centres, leisure facilities and tourist attractions. Many companies have branches around the world so there may be opportunities for secondments and transfers.

Qualifications

You don't usually need a degree to work as a fast food restaurant manager unless you're joining a formal graduate management programme. These schemes are run by major fast food companies and usually accept graduates from any discipline, or people with experience of working in a customer-facing environment or managing teams.

Many managers begin their careers as counter-service staff and work their way up to management level by acquiring experience, rather than formal qualifications. There are, however, a range of relevant qualifications available at various levels, including degree and postgraduate level, in areas such as:

  • business studies or management
  • catering
  • hospitality and hospitality management
  • leisure management.

Some large companies, such as McDonald's and KFC, also have their own degree-level programmes, which provide opportunities to combine on-the-job experience with study.

You can also do an apprenticeship in hospitality and catering. These are available at different levels - intermediate, advanced, higher and degree - and provide a combination of paid on-the-job training and study.

Skills

You'll need to have:

  • excellent customer service skills
  • strong communication skills, tact and diplomacy
  • the ability to lead and motivate teams and influence people
  • self-motivation and ambition
  • commercial awareness
  • enthusiasm and the ability to learn quickly
  • good organisational skills
  • energy and stamina, as well as resilience
  • a results-driven approach to work
  • decision-making and problem-solving skills.

Work experience

Formal qualifications are generally considered less important than evidence of relevant work experience and the personal qualities needed to be a successful manager. To get experience, you could work for a fast food outlet part time while studying, although experience in any customer-facing role is useful, as is the ability to manage a team.

If your degree includes a year out in industry, you can use this time to build up experience working for your chosen fast food outlet. For instance, Pizza Express offers an undergraduate assistant manager programme aimed at students on their year out from studying hospitality or business degrees.

Find out more about the different kinds of work experience and internships that are available.

Employers

Organisations usually considered to deliver a fast food service include:

  • burger bars
  • coffee shops
  • fried chicken outlets
  • pizza restaurants
  • sandwich bars.

These fast food outlets can be found in:

  • city centres
  • out-of-town shopping centres
  • leisure complexes (cinemas, bowling alleys, ice rinks)
  • public transport stations
  • airports
  • tourist attractions (theme parks, etc).

Fast food companies generally lease outlets or franchises within these locations and you'll usually be employed by these companies rather than by the overall centre or complex, although there may be exceptions.

Look for job vacancies at:

Most of the major fast food companies advertise vacancies on their websites and you can find all the information you need there for applying for jobs and apprenticeship schemes.

Professional development

Many of the large fast food organisations offer structured fast-track graduate management programmes. Training is comprehensive and will equip you with the key skills needed to succeed in this fast-paced environment.

Your initial induction training will usually cover the basics, including product knowledge, working as counter service staff and how to use kitchen equipment, so that you become an expert in the restaurant's daily routine. Over the course of the programme, you'll cover areas such as:

  • hygiene and health and safety
  • management and supervisory skills
  • customer service
  • financial management.

Training is delivered through a combination of on-the-job learning and more formal courses, and can take place on-site, in specialist training centres alongside fellow trainee managers, and through self-study. There are few formal examinations. Your training is devised and reviewed by your line managers or mentors and is shaped by personal development plans.

After training, you're encouraged to continue your professional development to develop your management skills.

Career prospects

Rapid progression to senior management levels is possible for those who show commitment and drive. To make the most of opportunities you'll need to be flexible about working shifts and geographically mobile within your region.

Progression through the ranks is positively encouraged and many employers are keen to nurture front-end staff through to management level, as they're already embedded in the culture and operations of the organisation.

If you join a structured training programme, the usual progression route is to begin at trainee management level, move to assistant manager level and then become a manager. You're likely to start by managing a small team and then progress to taking responsibility for an entire shift. With experience, it's possible to take on a specific area of expertise such as recruitment, finance or maintenance.

The next step for a manager is to a field or area management role, with responsibility for supervising the operations of a number of restaurants. Beyond this, there are general operational management or consultancy roles, advising the business on how to manage entire functions.

There are also opportunities for experienced managers with a significant amount of collateral to open their own franchise. Many companies provide excellent support packages and training for potential franchise owners.

The training and experience you gain means you can move into other business areas. Some managers take up head office positions, for example in customer relations management. You could also move to hospitality management in a related industry, or pursue general business management in a different sector.

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Источник: mynewextsetup.us

Dining out got a new look in , thanks to a square foot burger shack perched next to a circular Baldwin Park, California, driveway. There, five cooks worked behind glass walls assembling take-out meals for motorists, lured by the a sign assuring NO DELAY and a restaurant name that promised exactly what it delivered: In-N-Out.

There are a few claimants for the first fast food eatery to feature a true drive-thru, but In-N-Out Burger&#x;s first restaurant, with its intercom ordering system and its lack of both inside seating and outside parking was likely the first to offer the complete drive-thru package. 

WATCH: Season 1 of The Food That Built America without signing in now.

Where Did Drive-Thru Dining Begin?

Before the drive-thru, though, came the drive-in, a type of restaurant where customers ate their meals on the premises without leaving their cars. The drive-in concept was first popularized by a Texas chain of eateries called the Pig Stand, whose first drive-in opened on a highway connecting Dallas and Fort Worth in Customers would pull in to the parking lot and be immediately greeted by carhops, combination waiter-busboys who served burgers and fries on trays that clipped on to the car&#x;s window. In a Los Angeles franchisee of the chain, Pig Stand Number 21, began to allow car owners to order and receive bagged meals from a single window (it&#x;s not clear whether they had to get out of their cars).

The drive-in was less a pure novelty than an expression of great American passions that go hand in hand: speed, efficiency and, sometimes, laziness. By indulging their patrons&#x; desire not to leave their cars, restaurateurs could operate with fewer employees, letting prices fall while profits rose. But the car-bound diners wanted quick service, prompting an arms race among the carhops to take orders and shuttle food as quickly as possible (hence the roller-skating carhops featured at many drive-ins). By mid-century drive-in owners were experimenting with systems like Aut-O-Hop, Dine-a-Mike, Electro-Hop, Fon-A-Chef and Ordaphone, all allowing parked customers to call in their orders.

READ MORE: How McDonald's Beat Its Early Competition and Became an Icon of Fast Food

Drive-Thrus Eventually Become Popular

Despite In-N-Out&#x;s success with a drive-thru-centric business plan, the largest national chains were slow to adopt the model. The first McDonald&#x;s burger stands opened in , serving cent burgers from walk-up windows (the pedestrian equivalent of the drive-thru) but it wasn&#x;t until the mids that the first McDonald&#x;s drive-thru opened up. However, smaller chains, like Jack-in-the-Box (founded in ) and Wendy&#x;s (), adopted the drive-thru early on and by the mids the Wienerschnitzel chain was opening A-frame restaurants with a car-sized hole that ran straight through the building.

Drive-thrus changed the types of food that quick-service restaurants offered, ensuring the supremacy of the hamburger while spurring the invention of drip-free tacos and boneless morsels of fried chicken. The drive-thru changed cars as well. Cup holders were once a rarity in auto interior design, but by the late s it was common for cars to feature more cup holders than passengers.

WATCH: Full episodes of The Food That Built America online now.

Источник: mynewextsetup.us

Click column headers to sort

1McDonald'sBurger38,2,13,13,
2Starbucks*Snack19,1,6,8,14,
3Subway*Sandwich10,24,024,-1,
4Taco BellGlobal10,1,6,6,
5Chick-fil-A*Chicken10,4,2,02,
6Wendy'sBurger9,1,5,6,77
7Burger King*Burger9,1,7,497,
8Dunkin'Snack8,9,09,
9Domino's*Pizza6,1,5,5,
10Panera Bread*Sandwich5,2,1,2,50
11Pizza HutPizza5,7,247,
12ChipotleGlobal4,2,02,2,83
13Sonic Drive-InBurger4,1,3,3,13
14KFCChicken4,1,4,554,
15Arby'sSandwich3,1,2,1,3,46
16Little Caesars*Pizza3,3,4,
17Dairy QueenSnack3,1,4,24,
18Jack in the BoxBurger3,1,2,2,
19Panda Express*Global3,1,1,2,93
20Popeyes*Chicken3,1,2,412,
21Papa John's*Pizza2,2,3,23
22WhataburgerBurger2,2,4
23Jimmy John's*Sandwich2,2,552,48
24Hardee's*Burger2,1,1,1,16
25Zaxby's*Chicken1,2,21
26Five GuysBurger1,1,1,37
27Culver'sBurger1,2,645
28Carl's Jr.*Burger1,1,1,501,-7
29Bojangles'Chicken1,1,-5
30WingstopChicken1,1,1,291,
31Raising Cane's*Chicken1,2,700
32Jersey Mike's*Sandwich1,1,821,
33Steak 'n' Shake*Burger1,1,9
34In-N-Out Burger*Burger2,010
35El Pollo Loco*Chicken1,7
36QdobaGlobal1,17
37Checkers/Rally'sBurger6
38Del TacoGlobal1,16
39Firehouse SubsSandwich1,371,40
40Papa Murphy'sPizza1,1,
41Tim Hortons*Sandwich1,0
42Church's Chicken*Chicken1,
43Moe'sGlobal1,514
44McAlister's DeliSandwich1,2935
45Jason's DeliSandwich2,5
46Marco's PizzaPizza3916
47Baskin-RobbinsSnack2,02,
48Auntie Anne'sSnack1,131,
49Boston MarketChicken1,197
50White Castle*Burger1,3-5

*Includes figures estimated by QSR.

Источник: mynewextsetup.us

We may not depend on fast food restaurants to provide the healthiest eating options, but we do bank on them for quick and easy meals on the go for those busy days when we don't have enough time for a full sit-down meal—or for those days when some fries, a spicy chicken sandwich, and fountain soda just sound too good to pass up. Even though fast food chains tend to get a bad rap, customers say some are more dependable than others, especially amid the COVID pandemic when restaurants of all kinds have undergone a whole slew of changes to keep feeding customers and help stop the spread of the virus. Curious to find out how your favorite fast food option stacks up against the rest? At Best Life, we looked at the American Customer Satisfaction Index (ACSI) Restaurant Study to discover which fast food chain is the least trusted of them all.

For this study, ACSI randomly contacted 19, customers via email between April to March 2o21 and asked them to discuss their restaurant experiences, including the most popular fast food chains in the country. The respondents evaluated more than 20 chains based on 10 different factors: accuracy of food order, food quality, beverage quality, variety of food, variety of beverages, layout and cleanliness, courtesy and helpfulness of waitstaff, the speed with which food was received, website satisfaction, and the reliability of the restaurant's mobile app. Those results were then used to calculate an overall customer satisfaction score out of for each fast food chain. At Best Life, we looked at the restaurants that received a below-average score (under 78) to see which fast food chains in the U.S. are the least trusted. Read on to find out which popular fast food option customers have the most complaints about!

RELATED: This Is the Least Trusted Retailer in the U.S. Right Now, Data Shows.

the exterior of an Arby's restaurant

ACSI customer satisfaction score (out of ): 77

This popular sandwich restaurant was only one point away from an average customer satisfaction score. But it was down two points from the 79 it scored on the survey.

On the consumer review site Trustpilot, Arby's has a mere star overall rating out of 5, with many customers noting that the items the fast food chain is best known for are lacking.

"I have tried sandwiches that sound great. But I have never been able to enjoy one," one Arby's customer wrote about a location in Ohio. "The hot sandwiches are never even warm—at best, cool to room temperature. Got one of the fish ones. The portion was great but cold fish, gross. …  I will not go there anymore."

the exterior of a Chipotle restaurant

ACSI customer satisfaction score (out of ): 77

Compared to last year's results, Chipotle's customer satisfaction score went down by three points. But with a score of 77, the Mexican restaurant was still pretty close to an average rating. On Consumer Affairs, the fast food chain seems to have a handful of happy customers, netting a out of a 5-star overall customer rating. However, it seems that Chipotle might still have some improvements to make, especially in regards to portion sides.

"This will be the third AND LAST time they mess up an order of mine," a customer wrote about a location in North Carolina. "[The staff] adds things you do not want and leaves things off that you ordered. They are so small in the portions compared to their other locations. It is ridiculous. They also charged us two up charges of $ total for a rice substitution, which they never advised us of. The food, in addition, is constantly cold and old-tasting."

Another Chipotle customer in Houston said: "The prices of a meal are not exactly cheap. When they pour the meat, the guacamole, or other ingredients, the servers give you small amounts instead of the full spoon which they are using to serve … forgetting that consumers are paying premium prices for their product."

Dunkin' drive-thru

ACSI customer satisfaction score (out of ): 77

Like Chipotle and Arby's, Dunkin' got a decent customer satisfaction score this year. However, its rating was down two points from the ACSI survey, when the coffee chain got a On Consumer Affairs, Dunkin' has a solid overall customer rating of out of 5 stars, but customers have expressed that the chain's signature doughnuts aren't what they used to be.

"I purchased a dozen this am at around …of the 6 varieties bought, all were drying out already," one reviewer in Georgia wrote. "But my biggest complaint was the lack of filling in the supposedly 'filled' donuts: it was less than a tablespoon! So disappointing for something that used to be awesome."

A customer in Georgia customer added: "With the exception of a few stores, the donut quality is terrible. The donuts are not baked at the store and are delivered, and most of the time are not fresh and are doughy, even in the morning."

the exterior of a Papa John's restaurant

ACSI customer satisfaction score (out of ): 77

Papa John's has an average overall rating of  out of 5 stars on Consumer Affairs, and the pizza chain's ASCI score did drop a little bit year over year, from 78 to It seems Papa John's lost that point because of the quality of its delivery service and poor management.

"Rude and unprofessional employees. You can bet that you will wait at least 90 min and when it does arrive, it will [be] cold," a customer in Virginia wrote. "Corporate does not care either. I've put in 3 requests for a call back through the website… Still nothing."

A reviewer in Ohio was also disappointed in the pizza they received from Papa John's. "I was trying to give it a chance, but they disappointed us. Not only was it super expensive for a small pizza but it was also rushed. The crust tasted like cardboard and the pizza wasn't even cut right. Such a disgrace," they said.

the exterior of a Burger King restaurant

ACSI customer satisfaction score (out of ): 76

Burger King's customer satisfaction score may be below average at 76, but it's holding steady with the same rating it got on the ACSI survey in On Consumer Affairs, it also has a fair overall score, with a out of a 5-star average overall customer rating. Still, the burger joint's food quality—or lack thereof—is a major issue for its customers.

"The order I just received is disgusting. My daughter bit and swallowed raw chicken," a customer wrote about a Burger King in Florida. "This is unacceptable. I call[ed] twice to report this to the business… and they [hung] up on the phone. What kind of service and poor quality. Please be careful … and check your food … Third time something similar happen[ed] to me there."

Another customer who ordered the 2 for $5 Whoppers in Florida also said their food was undercooked. "Second bite in, I realized my burger was not cooked, maybe put on a grill for 10 seconds each side. … It was literally NOT cooked, since I had already spent 15 minutes in the drive thru and many cars [were] still in line, I chose to just wrap up my burger and cook it when I got home. This wasn't just one sandwich. It was both. Very disappointed. [Even] if you're busy and rushed, food should at least be cooked."

the exterior of a Little Caesars restaurant

ACSI customer satisfaction score (out of ): 76

Just like Burger King, Little Ceasars was two points away from the average score on the ACSI survey and its rating didn't change since But that doesn't mean the pizza chain is leaving customers impressed—it has a star overall rating on Trustpilot for a reason. It seems poor quality pizza and rude staff are the two biggest problems customers report.

"The pizza is by far the worst I've ever had. The dough is thick and under cooked and tasteless. There's almost no sauce at all on it. It's by far the most disgusting pizza I've ever had," one reviewer wrote of their Little Caesars experience. "I would gladly pay double for a quality pizza. I threw it in the trash."

Another Little Caesars customer in Michigan said they tried to voice complaints both locally and to corporate, to no avail. "I have tried calling your corporate headquarters [but am] getting hung up on. Waiting for an hour and a half, nine people ahead of you? You're ridiculous to get a hold of. You can't talk to the managers at the stores [because] they are very rude and obnoxious."

the exterior of a Panda Express

ACSI customer satisfaction score (out of ): 76

The fast food Chinese restaurant wasn't a part of the ACSI survey in , but its below-average score of 76 on the report doesn't necessarily come as a surprise since Panda Express has an overall customer rating of out of 5 stars on Trustpilot. It appears that Panda Express's low score could be because customers don't feel the prices match the quality of the food they're receiving, to put it politely.

"$ meal that I wouldn't feed to a pig," a customer wrote about a Panda Express in Washington. "I ordered to-go orange chicken plus honey walnut shrimp (extra $) and chow mein. Asked for extra soy sauce, received none, zero napkins or utensils, plus two rubbery egg rolls. Old, old, old chow mein, probably cooked in a.m., gummy chicken and shrimp. Shrimp sat in a serving pan so long, they were fried on one side."

the exterior of a Subway restaurant

ACSI customer satisfaction score (out of ): 75

On the ACSI survey, Subway's customer satisfaction score went down four points, the biggest drop year over year, from 79 to And in the midst of COVID, customers on Consumer Affairs have said that some locations of this sandwich chain seem to be struggling to keep hygiene in mind. "As I observe [the owner] toast my sub, he starts sneezes all over the place," a customer wrote about a restaurant in California. "He wasn't even wearing a mask. To make matters worse, he takes my sub out of the toaster, sets it down on the prep counter, and began to ask me what toppings I'd want. I just looked at him… This owner didn't even excuse himself to go wash his hands, change his gloves, or wipe down the equipment." The customer said they decided not to complete their order and walked out instead.

Though Subway has still managed to keep an average overall customer rating of out of 5 stars on Consumer Affairs, another thing customers point out is they feel they aren't getting what they're paying for. "I will be trying other sub shops that serve more meat. I am truly unhappy and not satisfied, especially because of the higher price for less meat," a Subway diner in Colorado wrote.

an exterior of a Dairy Queen restaurant

ACSI customer satisfaction score (out of ): 74

Dairy Queen wasn't previously ranked on the ACSI survey, but this year, it received a 74, which is the third-lowest score among fast food restaurants. And while it has a better reputation on Consumer Affairs, with a overall customer rating out of 5 stars, customers have called D.Q. out for its long wait times, high prices, and quality that doesn't match.

"I am extremely amazed at how horrific that place looks," one wrote about a Dairy Queen in Texas. "The tile was coming up and missing on the floor. The poor workers didn't have much help and it took over 10 minutes to get my food. The most disturbing encounter during my visit was I was charged 69 cents for 1 honey mustard for a chicken tender kids meal. I can't comprehend how the owner of this location would charge their customers for condiments."

In Florida, another customer had an unsavory experience with their burger. "Since I was in my car, I left the wrapper around the burger and ate the entire burger with the exception of a piece of the bun that had no meat left on it. When I looked closely, the bun had mold on it. I was extremely disgusted. I returned with the piece of molded bread and spoke with the manager who apologized, refunded me for my meal, however, did not act like it was a big deal. It was…I did not know how much of the bun was actually molded that I had ingested. Needless to say they have lost my business forever because there is absolutely no excuse for that."

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the exterior of a Taco Bell

ACSI customer satisfaction score (out of ): 74

Taco Bell's ranking stayed the same on the ACSI survey year over year, tying with Dairy Queen on the report with a score of On Consumer Affairs, however, customers seem to trust D.Q. a little more than Taco Bell, as it has a star overall customer rating. According to diners, the Mexican-inspired fast food chain is not without its problems.

"It is my favorite thing to eat. Unfortunately, I won't return. My order was wrong over half the time. With how often I went there, I contacted Taco Bell to ask them to make it right as I was a frequent customer. No response. They don't care about their customers," one former Taco Bell fan in Wisconsin wrote.

Another in Virginia saw an employee drop food and not use proper protocol to handle the situation. "The young man preparing the food dropped a wrap on the floor and was going to keep the same gloves on after picking it up until another customer said something. Also when I said something to the manager, he was laughing and smirking and going slow on purpose. It was unacceptable. I will never dine or get take out from this Taco Bell again," they said.

A sign for and exterior of Jack in the Box restaurant in Temple, Arizona

ACSI customer satisfaction score (out of ): 73

Jack in the Box got a score of 73 on the ACSI survey for the second year in a row. On Consumer Affairs, this fast food chain has a out of a 5-star overall customer rating, which guests say is because of how unfriendly the staff can be, especially when it comes to feedback.

"They were rude at the window and on the phone," one customer wrote about a Jack in the Box in Texas. "They didn't give me my onion rings, or 1 of my jumbo [Jack burgers] … We didn't check the bag when we were in line because of so many cars behind us… Checked and noticed we were short, so we went back and there were 7 cars in line, so we called and told the lady we had kind of a big order and we didn't get our onion rings and burger. She snapped at me and she said, 'I put them in your bag myself.'"

A California customer said they had a similar Jack in the Box experience when there were items missing from their order. "When they give you the order and don't wait to see if everything is there like you ordered and they go inside, then you realize a few things are missing. You try to tell them very politely but the manager comes running and screaming at you to get out and she doesn't want to hear you," the customer said.

the exterior of a Popeyes restaurant in Houston, Texas

ACSI customer satisfaction score (out of ): 73

Popeyes' 74 on last year's ASCI survey wasn't a great one, but on this year's, things got a bit worse as the Louisiana-inspired chain went down another point. Similarly, on Trustpilot, Popeyes has a very low out of a 5-star overall customer rating. And although this restaurant is known for its chicken and biscuits, customers have said that these specific dishes aren't very tasty.

"I use to love me some Popeyes, but today after trying the nuggets I am very disappointed in everything I got, except the shrimp," a customer wrote about location in Colorado. "The chicken had VERY little seasoning… NO SALT AT ALL… The potatoes, exactly the same… The biscuit was dry… Just not impressed."

Another customer in the Midwest called their Popeyes' meal their "worst dining experience in years" due to lack of options and unsanitary practices. According to the diner, "Staff was apathetic towards customer satisfaction. Sold out of many items and offered to provide substitutes, but they too were substituted with other things. Waited a ridiculously long time for nuggets, only to be handed the wrong ones anyway. Kitchen was horrendously dirty, garbage overflowing, food covering the floor, all in view from the dining room. At one point a worker reached into the garbage, took something out and looked at it, threw it back in the garbage, and returned to … the kitchen. Never returning again."

RELATED: This Is the Least Trusted Airline in the U.S., According to Data.

a sign and carhop spaces for Sonic Drive-In restaurant in Houston, Texas

ACSI customer satisfaction score (out of ): 73

Like Popeyes, Sonic's ASCI score dropped by one point this year. The drive-in chain also has a very poor score on Trustpilot, though not as bad as Popeyes' with a out of a 5-star overall customer rating. On the review site, many customers shared their experiences with Sonic's poor quality food and unprofessional staff.

"I order a chicken sandwich meal after waiting in the drive-through line for a rather long time while watching an employee play on her phone," one diner wrote about a Sonic in Alabama. "When I got my drink, they gave me the smallest straw possible and the employee was laughing about how they won't have any until tomorrow. The chicken was gross, with ketchup and mayo all over the place and the fries [were] cold. I am a very unhappy customer and very dissatisfied."

A California Sonic customer said they also received their food cold not once, but twice. "It had been years since our last visit. … Two burgers were delivered to our car and came completely COLD. We complained and returned [the] burgers. Second set arrived fairly quickly and were COMPLETELY COLD again! My wife and I will not be coming back!"

the exterior of a Wendy's restaurant

ACSI customer satisfaction score (out of ): 73

On the ACSI survey, Wendy's customer satisfaction score went down three points, from a 76 to a Customers on Trustpilot seem dissatisfied as well, giving the popular fast food chain a out of a 5-star rating over the inaccuracy of their orders and poor customer service.

"Ordered a salad with no cheese at p.m. on our way home. We get home and there's cheese on it, so we call them to tell them there was cheese on it and that we would like to bring it back to get a new one," one customer wrote about a Wendy's in Indiana. "The manager was very rude to us, started cursing at us over the phone, keep in mind we were very nice to her… She told us she can't be in 10 places at once and this is coming from the night manager… She told us to get over our self and called us all kinds of names on the phone, never offered to replace the salad, and she hung [up] the phone upon us."

Another reviewer said their customer service experience was lacking for another reason. "The fries were really soggy. And they put no toppings on any of the burgers. I complained online, it said a manager would contact you within three business days. I never received a response," they said.

the exterior of a McDonald's restaurant

ACSI customer satisfaction score (out of ): 70

With a score of 70, the world's largest fast food restaurant is also the one customers have the worst impression of. McDonald's reputation hasn't improved year over year either—the chain received the same score in the ASCI survey, when it was also voted the least trusted fast food restaurant. And even though it has a out of a 5-star overall customer ranking on Consumer Affairs, diners don't necessarily feel like they're getting their bang for their buck.

"I ordered a fruit and yogurt parfait," one wrote about a McDonald's in Florida. "I was disappointed to see that the already small size cup has gotten even smaller, like half the size it used to be AND the price has gone up… To me, it's just not worth the $ for maybe 5 spoons of yogurt, one mushy strawberry, and 2 blueberries."

Another customer also said they've found that the staff is hardly pleasant. "I was at the McDonald's in San Diego … [There were] errors in my order and there was a rude manager who was disrespectful," they said. "He argued with me and literally laughed at me when I voiced my concern. You need to educate your managers on how to be respectful of their customers!"

RELATED: This Is the Least Trusted Restaurant Chain in the U.S., According to Data. 

Источник: mynewextsetup.us

10 Oldest Fast Food Chains in the World


While other countries and civilizations have had “fast food” (foods that can be eaten on the go) for centuries, the concept of fast food as we know it today originated in the United States in the early 20th century. These early pioneers of the fast food industry were some of the first to demand consistency across all of their locations to ensure that their customers had the same experience at every restaurant with their name. Many of these fast food chains invented industry staples, such as the two-way intercom ordering system. All of these fast food chains are still around today and have grown into global powerhouses.

Burger King

Year Founded:
Founder(s):  Keith J. Kramer and Matthew Burns
Year Franchising Started: 
Current No. of Locations: over 15,
Headquarters: Miami-Dade County, Florida, USA

Burger King was founded in as Insta-Burger King by Keith J. Kramer and Matthew Burns in Jacksonville, Florida. Kramer and Burns named their new restaurant Insta-Burger King after the Insta-Broiler machines they used to cook their burgers. The broiled burgers were such as hit that Kramer and Burns started franchising right away and required all franchises to use the Insta-Broiler machine.

Insta-Burger King grew rapidly within two years, but began facing financial troubles despite the success. As the company continued to struggle, Miami-based franchisees David Edgerton and James McLamore purchased the company and renamed it Burger King in Edgerton and McLamore are responsible for many of Burger King&#;s signature features. They invented the flame broiler machine used today after they realized that the Insta-Broilers would breakdown from the meat drippings. Edgerton and McLamore also created the chain&#;s mascot, the Burger King in and McLamore invented the Whopper in Today, Burger King is one of the largest fast food burger chains in the world and has over 15, locations around the world.

Did You Know?

All Burger King restaurants in Australia are called Hungry Jack&#;s because the name Burger King was already trademarked by a food shop in Adelaide when the company decided to expand into the country. Australian master franchisee, Jack Cowin, chose the name Hungry Jack&#;s from a list provided to him by Burger King.


9. Sonic

Year Founded: June 18,
Founder(s):  Troy Smith
Year Franchising Started: 
Current No. of Locations: over 3,
Headquarters: Oklahoma City, Oklahoma, USA

Sonic was founded in as Troy Smith was trying to return to his life in Seminole, Oklahoma after serving in the U.S. Army during World War II. Smith spent some time working as a milk and bread deliveryman before purchasing a small diner. Not long after, Smith sold the diner so he could start a fast food restaurant called Troy&#;s Pan Full of Chicken. In , Smith once again shifted gears and took over a walk up root beer stand called the Top Hat, the original name of Sonic.

Initially, customers had to walk up to the Top Hat stand to place their orders, but Smith installed drive-in speakers after seeing them in Louisiana. Smith then hired carhops to deliver the food, thus creating the Sonic of today. In , Smith began franchising the Top Hat after he met Charles Woodrow Pappe, an entrepreneur, who was impressed with Smith&#;s drive-in restaurant. After learning that Top Hat was already trademarked, Smith and Pappe changed the chain&#;s name to Sonic in Since then, Sonic has grown to over 3, locations in 45 states.

Did You Know?

Instead of having a traditional franchise fee, Troy Smith and Charles Pappe charged two cents per hamburger, which amounted to a penny profit per bag stamped with Sonic&#;s logo.


8. Jack in the Box

Year Founded: February 21,
Founder(s):  Robert Oscar Peterson
Year Franchising Started:  early s
Current No. of Locations: 2,
Headquarters: San Diego, California, USA

Jack in the Box was founded in by Robert O. Peterson in San Diego. Peterson already owned a small chain of restaurants called Topsy&#;s Drive-In. By the end of the s, Peterson&#;s restaurants had a circus décor, which he carried over when he opened the first Jack in the Box.

Jack in the Box was one of the first drive-thru restaurants that used the intercom system, which Peterson had bought the rights to use in from George Manos. Peterson improved on the intercom system and established the first two-way intercom system, the one used today by ever fast food drive-thru. Over the next few decades, Peterson expanded Jack in the Box and in , he sold the company to Ralston Purina Co. Under Ralston Purina, Jack in the Box began franchising and by the end of the s, the chain had 1, locations. Today, Jack in the Box is owned by Apollo Global Management and has come to be known for its quirky mascot and wide variety of items meant to satisfy any craving.

Did You Know?

Although Jack had always been a staple of Jack in the Box (as the clown on the top of store&#;s roof and atop the drive-thru intercom), he made his debut as we known him today – the company&#;s fictional founder, CEO, and ad pitchman – in


7. Dunkin&#; Donuts

Year Founded:
Founder(s):  William Rosenberg
Year Franchising Started: 
Current No. of Locations: over 12,
Headquarters: Canton, Massachusetts, USA

Dunkin&#; Donuts dates back to when William Rosenberg opened a donut and coffee restaurant in Qunicy, Massachusetts called Open Kettle. Two years later, after brainstorming with company executives, Rosenberg decided to rename the restaurant Dunkin&#; Donuts. It is the oldest fast food donut chain in the world.

Rosenberg&#;s goal was to “make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well merchandised stores.” Dunkin&#; Donuts was an immediate success and in , Rosenberg began opening franchised locations. Within 10 years, Dunkin&#; Donuts grew to locations and has not slowed down since. Over time, Dunkin&#; Donuts began selling other food, such as breakfast sandwiches. To reflect its expanded menu, Dunkin&#; Donuts is currently rebranding itself as just Dunkin&#;.

Did You Know?

Today, there are over 12, Dunkin&#; Donuts restaurants across 46 countries.


6. In-N-Out Burger

Year Founded: October 22,
Founder(s):  Harry and Esther Snyder
Year Franchising Started:  N/A – all locations are company-owned
Current No. of Locations: over
Headquarters: Irvine, California

Of all the fast food chains on this list, none have a bigger cult following than In-N-Out Burger. The chain&#;s popularity is due to its regional availability – In-N-Out does not franchise and never opens locations outside of the Western half of the United States (California, Arizona, Nevada, Utah, Texas, and Oregon). In-N-Out also touts family values and serves simple yet high quality food that is beloved by nearly everyone that&#;s tried it.

In-N-Out was founded in by Harry and Esther Snyder in Baldwin Park, California. The Snyders established In-N-Out as a drive-thru hamburger stand, which was the first of its kind in California. For much of its history, In-N-Out has been family owned. For a few years, following the death of Esther Snyder in , In-N-Out had its first non-family member as the company&#;s president. However, In-N-Out is once again controlled by a Snyder, Lynsi Martinez, Ester and Harry&#;s granddaughter.

Did You Know?

In-N-Out&#;s packaging features Bible citations, such as John , as a reflection of the Snyder family&#;s Christian beliefs. This was started by Rich Snyder, Harry and Esther&#;s son, in the s when he took over the company.


5. Dairy Queen

Year Founded: June 22,
Founder(s):  John Fremont McCullough
Year Franchising Started: 
Current No. of Locations: over 6,
Headquarters: Edina, Minnesota, USA

Dairy Queen is probably better known for its frozen treats, especially its signature Blizzard, but the chain also sells hot foods, including chicken strips, fries, and burgers. However, Dairy Queen did originally only sell soft-serve ice cream, which was invented in by Dairy Queen&#;s founder, John Fremont McCullough and his son Alex.

Initially, McCullough sold his product from his friend&#;s, Sherb Noble, ice cream shop. In the McCulloughs and Noble opened the first Dairy Queen in Joliet, Illinois. Throughout the s, Dairy Queen introduced many of its iconic menu items, including the Dilly Bar. Today, Dairy Queen has thousands of locations around the world.

Did You Know?

The little curl on the top of Dairy Queen&#;s soft-serve ice cream cones is trademarked by the company.


4. McDonald&#;s

Year Founded: May 15,
Founder(s):  Richard and Maurice McDonald
Year Franchising Started: 
Current No. of Locations: over 37,
Headquarters: Chicago, Illinois, USA

While McDonald&#;s official stance is that Ray Kroc invented the company in by himself, this couldn&#;t be further from the truth and erases the real founders and the chain&#;s namesakes, Richard and Maurice McDonald. The McDonald brothers opened their first drive-in restaurant in in San Bernadino, California. Although McDonald&#;s is famous for its burgers today, the brothers actually originally sold slow-cooked barbecue sandwiches. Eventually, they started selling burgers and in they realized that most of their profits came from their hamburgers.

The McDonalds ended up closing their drive-in restaurant to open a new restaurant with a streamlined system that only hamburgers, cheeseburgers, potato chips, coffee, soft drinks, and apple pie. The chips and pies were swapped out for french fries and milkshakes the following year. Their concept was a success and by the early s, there were several McDonald&#;s restaurants in southern California. Ray Kroc became a McDonald&#;s franchisee in and eventually pushed the McDonald brothers out of the company and the restaurant industry completely. So, while Kroc may not have been McDonald&#;s real founder, he is responsible for turning it into the global powerhouse it is today.

Did You Know?

McDonald&#;s iconic Golden Arches were designed by architect Stanley Clark Meston and his assistant Charles Fish and the first McDonald&#;s location featuring the new logo opened in in Phoenix, Arizona.


3. KFC

Year Founded: March 20,
Founder(s):  Harland Sanders
Year Franchising Started:  September 24,
Current No. of Locations: over 20,
Headquarters: Louisville, Kentucky

KFC is the world&#;s first fast food chicken chain restaurant and began in when Harland Sanders began selling food to hungry travelers out of the gas station that he owned at the time. As business increased, Sanders decided to purchase the gas station across the street because it had more visibility. With the second station converted into a restaurant, Sanders started selling fried chicken and the rest is history.

Since fried chicken took too long to cook, Sanders began looking for a way to prepare the chicken faster. In , the first commercial pressure cookers were released to the market and Sanders bought one and converted it into a pressure fryer. Sanders revolutionized the cooking method for fried chicken and he was able to produce larger quantities of chicken that were cooked through, remained juicy, and were crisp on the outside. The following year, Sanders perfected his famous Original Recipe of 11 herbs and spices. Today, KFC is the second largest fast food chain in the world (by sales) after McDonald&#;s.

Did You Know?

Colonel Sanders is not technically a real military colonel, but in Governor Rudy Laffoon made him an honorary Kentucky Colonel for his contributions to the state&#;s cuisine.


2. White Castle

Year Founded: September 13,
Founder(s):  Billy Ingram and Walter Anderson
Year Franchising Started:  N/A – all locations are company owned
Current No. of Locations: about
Headquarters: Columbus, Ohio, USA

Since A&W started out as a root beer stand, many people consider White Castle to be the world&#;s first true fast food restaurant. White Castle was founded in by Billy Ingram and Walter Anderson in Wichita, Kansas. From the start White Castle sold burgers, so it is definitely the oldest fast food burger chain in the world.

Although Anderson already had experience operating burger stands, when he and Ingram decided to start White Castle, Americans weren&#;t obsessed with hamburgers like they are. In fact, many people saw burgers as unsafe and undesirable. To help change public perception, Anderson and Ingram made sure their first White Castle restaurant was clean and spotless. They also made sure their employees were well-groomed. Another innovative touch that Anderson and Ingram added was to grind the beef in full view of customers. All of their ideas worked and White Castle began expanding in the area within a few years.

Did You Know?

White Castle remains relatively small compared to some of the other chains on this list because it has never franchised and all locations remain company-owned.


1. A&W

Year Founded: June 20,
Founder(s):  Roy W. Allen and Frank Wright
Year Franchising Started: 
Current No. of Locations: 1,+
Headquarters: Lexington, Kentucky, USA

A&W traces its roots to June 20,   Roy W. Allen opened a root beer stand in Lodi, California. Allen had purchased his root beer recipe from a pharmacist and decided to start selling the drink on a hot summer day that happened to coincide with a city-wide party celebrating the homecoming of local World War I heroes.

Allen&#;s root beer was a hit and two years later, he partnered with former employee Frank Wright to open additional root beer stands in the area. Around this time, Allen and Wright coined the name A&W, which uses the first letter of both of their last names. As their success continued, Allen and Wright decided to sell A&W franchises in This makes A&W theoldest fast-food chain in the world. Over time A&W expanded its menu and added food such as burgers, hot dogs, cheese curds, and other typical fast food fare.

Did You Know?

A&W opened its first international location in Canada in Winnipeg, Manitoba in The restaurant chain now has locations around the world.


Источник: mynewextsetup.us

Fast food restaurant -

Click column headers to sort

1McDonald'sBurger38,2,13,13,
2Starbucks*Snack19,1,6,8,14,
3Subway*Sandwich10,24,024,-1,
4Taco BellGlobal10,1,6,6,
5Chick-fil-A*Chicken10,4,2,02,
6Wendy'sBurger9,1,5,6,77
7Burger King*Burger9,1,7,497,
8Dunkin'Snack8,9,09,
9Domino's*Pizza6,1,5,5,
10Panera Bread*Sandwich5,2,1,2,50
11Pizza HutPizza5,7,247,
12ChipotleGlobal4,2,02,2,83
13Sonic Drive-InBurger4,1,3,3,13
14KFCChicken4,1,4,554,
15Arby'sSandwich3,1,2,1,3,46
16Little Caesars*Pizza3,3,4,
17Dairy QueenSnack3,1,4,24,
18Jack in the BoxBurger3,1,2,2,
19Panda Express*Global3,1,1,2,93
20Popeyes*Chicken3,1,2,412,
21Papa John's*Pizza2,2,3,23
22WhataburgerBurger2,2,4
23Jimmy John's*Sandwich2,2,552,48
24Hardee's*Burger2,1,1,1,16
25Zaxby's*Chicken1,2,21
26Five GuysBurger1,1,1,37
27Culver'sBurger1,2,645
28Carl's Jr.*Burger1,1,1,501,-7
29Bojangles'Chicken1,1,-5
30WingstopChicken1,1,1,291,
31Raising Cane's*Chicken1,2,700
32Jersey Mike's*Sandwich1,1,821,
33Steak 'n' Shake*Burger1,1,9
34In-N-Out Burger*Burger2,010
35El Pollo Loco*Chicken1,7
36QdobaGlobal1,17
37Checkers/Rally'sBurger6
38Del TacoGlobal1,16
39Firehouse SubsSandwich1,371,40
40Papa Murphy'sPizza1,1,
41Tim Hortons*Sandwich1,0
42Church's Chicken*Chicken1,
43Moe'sGlobal1,514
44McAlister's DeliSandwich1,2935
45Jason's DeliSandwich2,5
46Marco's PizzaPizza3916
47Baskin-RobbinsSnack2,02,
48Auntie Anne'sSnack1,131,
49Boston MarketChicken1,197
50White Castle*Burger1,3-5

*Includes figures estimated by QSR.

Источник: mynewextsetup.us

If you have a good head for business, the skills to motivate others and the drive and energy to succeed, a career as a fast food restaurant manager could be for you

As a fast food restaurant manager, you'll have responsibility for the financial success of your outlet, as well as managing staff, keeping customers happy and adhering to health and safety mandates.

The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service. However, you'll also undertake activities common to business managers within any sector, including overseeing:

  • finance
  • human resources
  • marketing
  • operations
  • sales.

Responsibilities

As a fast food restaurant manager, you'll be responsible for operational, financial and people management. You'll need to:

  • organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security
  • plan and work to budgets, maximise profits and achieve sales targets set by head office
  • control takings in the restaurant and administer payrolls
  • recruit new staff, and train and develop existing staff
  • coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets
  • ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
  • ensure high standards of customer service are maintained
  • implement and instil in your team company policies, procedures and ethics
  • handle customer complaints and queries
  • implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns
  • prepare reports and other performance analysis documentation
  • report to, and attend regular meetings with area managers or head office representatives
  • establish relationships with the local community and undertake activities that comply with the company's corporate social responsibility programmes.

Salary

  • Typical starting salaries for assistant manager-level positions range from £18, to £22,, rising to £28, with experience. Salaries for those on graduate trainee management schemes typically range from £21, to £27,, depending on the company.
  • As a general manager you'll typically earn between £28, and £32,
  • Regional managers, overseeing several restaurants, can earn 30, to 60,

Salaries depend on a range of factors, including the size and type of your employer, your experience and location. As the environment is sales-target driven, you may receive a profit or performance-related bonus in addition to your salary.

Many companies in this sector offer benefits packages to management staff, which may include pension schemes, childcare vouchers, share options, private healthcare, company car and/or discounts for friends and family.

Working hours

Hours of work are generally long and shift based, and you should be willing to work evenings, weekends and on public holidays. Some managers may work split shifts, with early starts, time off in the middle of the day and a return to work for a later shift.

If you're a field or area manager supervising several restaurants, you may be responsible for managing your own diary and have some flexibility in your working hours.

What to expect

  • The environment is fast paced, with an emphasis on delivering good customer service in a limited time frame. The atmosphere can be hot, noisy and bustling. You may spend a lot of time 'walking the floor', moving around on foot or standing. The work can be both physically and mentally demanding.
  • Most managers are in charge of one restaurant, and are mainly based at one site. If you are responsible for a number of outlets you will have to travel between them.
  • You'll usually wear a company uniform and dress in accordance with appropriate health and safety requirements associated with food preparation.
  • Many companies operate franchising opportunities, giving you the chance to invest in and run your own branch. Due to the large financial commitment involved, however, you're unlikely to take on a franchise when first starting out.
  • Opportunities are available across the UK and can be city-based or in out-of-town shopping centres, leisure facilities and tourist attractions. Many companies have branches around the world so there may be opportunities for secondments and transfers.

Qualifications

You don't usually need a degree to work as a fast food restaurant manager unless you're joining a formal graduate management programme. These schemes are run by major fast food companies and usually accept graduates from any discipline, or people with experience of working in a customer-facing environment or managing teams.

Many managers begin their careers as counter-service staff and work their way up to management level by acquiring experience, rather than formal qualifications. There are, however, a range of relevant qualifications available at various levels, including degree and postgraduate level, in areas such as:

  • business studies or management
  • catering
  • hospitality and hospitality management
  • leisure management.

Some large companies, such as McDonald's and KFC, also have their own degree-level programmes, which provide opportunities to combine on-the-job experience with study.

You can also do an apprenticeship in hospitality and catering. These are available at different levels - intermediate, advanced, higher and degree - and provide a combination of paid on-the-job training and study.

Skills

You'll need to have:

  • excellent customer service skills
  • strong communication skills, tact and diplomacy
  • the ability to lead and motivate teams and influence people
  • self-motivation and ambition
  • commercial awareness
  • enthusiasm and the ability to learn quickly
  • good organisational skills
  • energy and stamina, as well as resilience
  • a results-driven approach to work
  • decision-making and problem-solving skills.

Work experience

Formal qualifications are generally considered less important than evidence of relevant work experience and the personal qualities needed to be a successful manager. To get experience, you could work for a fast food outlet part time while studying, although experience in any customer-facing role is useful, as is the ability to manage a team.

If your degree includes a year out in industry, you can use this time to build up experience working for your chosen fast food outlet. For instance, Pizza Express offers an undergraduate assistant manager programme aimed at students on their year out from studying hospitality or business degrees.

Find out more about the different kinds of work experience and internships that are available.

Employers

Organisations usually considered to deliver a fast food service include:

  • burger bars
  • coffee shops
  • fried chicken outlets
  • pizza restaurants
  • sandwich bars.

These fast food outlets can be found in:

  • city centres
  • out-of-town shopping centres
  • leisure complexes (cinemas, bowling alleys, ice rinks)
  • public transport stations
  • airports
  • tourist attractions (theme parks, etc).

Fast food companies generally lease outlets or franchises within these locations and you'll usually be employed by these companies rather than by the overall centre or complex, although there may be exceptions.

Look for job vacancies at:

Most of the major fast food companies advertise vacancies on their websites and you can find all the information you need there for applying for jobs and apprenticeship schemes.

Professional development

Many of the large fast food organisations offer structured fast-track graduate management programmes. Training is comprehensive and will equip you with the key skills needed to succeed in this fast-paced environment.

Your initial induction training will usually cover the basics, including product knowledge, working as counter service staff and how to use kitchen equipment, so that you become an expert in the restaurant's daily routine. Over the course of the programme, you'll cover areas such as:

  • hygiene and health and safety
  • management and supervisory skills
  • customer service
  • financial management.

Training is delivered through a combination of on-the-job learning and more formal courses, and can take place on-site, in specialist training centres alongside fellow trainee managers, and through self-study. There are few formal examinations. Your training is devised and reviewed by your line managers or mentors and is shaped by personal development plans.

After training, you're encouraged to continue your professional development to develop your management skills.

Career prospects

Rapid progression to senior management levels is possible for those who show commitment and drive. To make the most of opportunities you'll need to be flexible about working shifts and geographically mobile within your region.

Progression through the ranks is positively encouraged and many employers are keen to nurture front-end staff through to management level, as they're already embedded in the culture and operations of the organisation.

If you join a structured training programme, the usual progression route is to begin at trainee management level, move to assistant manager level and then become a manager. You're likely to start by managing a small team and then progress to taking responsibility for an entire shift. With experience, it's possible to take on a specific area of expertise such as recruitment, finance or maintenance.

The next step for a manager is to a field or area management role, with responsibility for supervising the operations of a number of restaurants. Beyond this, there are general operational management or consultancy roles, advising the business on how to manage entire functions.

There are also opportunities for experienced managers with a significant amount of collateral to open their own franchise. Many companies provide excellent support packages and training for potential franchise owners.

The training and experience you gain means you can move into other business areas. Some managers take up head office positions, for example in customer relations management. You could also move to hospitality management in a related industry, or pursue general business management in a different sector.

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Источник: mynewextsetup.us

We may not depend on fast food restaurants to provide the healthiest eating options, but we do bank on them for quick and easy meals on the go for those busy days when we don't have enough time for a full sit-down meal—or for those days when some fries, a spicy chicken sandwich, and fountain soda just sound too good to pass up. Even though fast food chains tend to get a bad rap, customers say some are more dependable than others, especially amid the COVID pandemic when restaurants of all kinds have undergone a whole slew of changes to keep feeding customers and help stop the spread of the virus. Curious to find out how your favorite fast food option stacks up against the rest? At Best Life, we looked at the American Customer Satisfaction Index (ACSI) Restaurant Study to discover which fast food chain is the least trusted of them all.

For this study, ACSI randomly contacted 19, customers via email between April to March 2o21 and asked them to discuss their restaurant experiences, including the most popular fast food chains in the country. The respondents evaluated more than 20 chains based on 10 different factors: accuracy of food order, food quality, beverage quality, variety of food, variety of beverages, layout and cleanliness, courtesy and helpfulness of waitstaff, the speed with which food was received, website satisfaction, and the reliability of the restaurant's mobile app. Those results were then used to calculate an overall customer satisfaction score out of for each fast food chain. At Best Life, we looked at the restaurants that received a below-average score (under 78) to see which fast food chains in the U.S. are the least trusted. Read on to find out which popular fast food option customers have the most complaints about!

RELATED: This Is the Least Trusted Retailer in the U.S. Right Now, Data Shows.

the exterior of an Arby's restaurant

ACSI customer satisfaction score (out of ): 77

This popular sandwich restaurant was only one point away from an average customer satisfaction score. But it was down two points from the 79 it scored on the survey.

On the consumer review site Trustpilot, Arby's has a mere star overall rating out of 5, with many customers noting that the items the fast food chain is best known for are lacking.

"I have tried sandwiches that sound great. But I have never been able to enjoy one," one Arby's customer wrote about a location in Ohio. "The hot sandwiches are never even warm—at best, cool to room temperature. Got one of the fish ones. The portion was great but cold fish, gross. …  I will not go there anymore."

the exterior of a Chipotle restaurant

ACSI customer satisfaction score (out of ): 77

Compared to last year's results, Chipotle's customer satisfaction score went down by three points. But with a score of 77, the Mexican restaurant was still pretty close to an average rating. On Consumer Affairs, the fast food chain seems to have a handful of happy customers, netting a out of a 5-star overall customer rating. However, it seems that Chipotle might still have some improvements to make, especially in regards to portion sides.

"This will be the third AND LAST time they mess up an order of mine," a customer wrote about a location in North Carolina. "[The staff] adds things you do not want and leaves things off that you ordered. They are so small in the portions compared to their other locations. It is ridiculous. They also charged us two up charges of $ total for a rice substitution, which they never advised us of. The food, in addition, is constantly cold and old-tasting."

Another Chipotle customer in Houston said: "The prices of a meal are not exactly cheap. When they pour the meat, the guacamole, or other ingredients, the servers give you small amounts instead of the full spoon which they are using to serve … forgetting that consumers are paying premium prices for their product."

Dunkin' drive-thru

ACSI customer satisfaction score (out of ): 77

Like Chipotle and Arby's, Dunkin' got a decent customer satisfaction score this year. However, its rating was down two points from the ACSI survey, when the coffee chain got a On Consumer Affairs, Dunkin' has a solid overall customer rating of out of 5 stars, but customers have expressed that the chain's signature doughnuts aren't what they used to be.

"I purchased a dozen this am at around …of the 6 varieties bought, all were drying out already," one reviewer in Georgia wrote. "But my biggest complaint was the lack of filling in the supposedly 'filled' donuts: it was less than a tablespoon! So disappointing for something that used to be awesome."

A customer in Georgia customer added: "With the exception of a few stores, the donut quality is terrible. The donuts are not baked at the store and are delivered, and most of the time are not fresh and are doughy, even in the morning."

the exterior of a Papa John's restaurant

ACSI customer satisfaction score (out of ): 77

Papa John's has an average overall rating of  out of 5 stars on Consumer Affairs, and the pizza chain's ASCI score did drop a little bit year over year, from 78 to It seems Papa John's lost that point because of the quality of its delivery service and poor management.

"Rude and unprofessional employees. You can bet that you will wait at least 90 min and when it does arrive, it will [be] cold," a customer in Virginia wrote. "Corporate does not care either. I've put in 3 requests for a call back through the website… Still nothing."

A reviewer in Ohio was also disappointed in the pizza they received from Papa John's. "I was trying to give it a chance, but they disappointed us. Not only was it super expensive for a small pizza but it was also rushed. The crust tasted like cardboard and the pizza wasn't even cut right. Such a disgrace," they said.

the exterior of a Burger King restaurant

ACSI customer satisfaction score (out of ): 76

Burger King's customer satisfaction score may be below average at 76, but it's holding steady with the same rating it got on the ACSI survey in On Consumer Affairs, it also has a fair overall score, with a out of a 5-star average overall customer rating. Still, the burger joint's food quality—or lack thereof—is a major issue for its customers.

"The order I just received is disgusting. My daughter bit and swallowed raw chicken," a customer wrote about a Burger King in Florida. "This is unacceptable. I call[ed] twice to report this to the business… and they [hung] up on the phone. What kind of service and poor quality. Please be careful … and check your food … Third time something similar happen[ed] to me there."

Another customer who ordered the 2 for $5 Whoppers in Florida also said their food was undercooked. "Second bite in, I realized my burger was not cooked, maybe put on a grill for 10 seconds each side. … It was literally NOT cooked, since I had already spent 15 minutes in the drive thru and many cars [were] still in line, I chose to just wrap up my burger and cook it when I got home. This wasn't just one sandwich. It was both. Very disappointed. [Even] if you're busy and rushed, food should at least be cooked."

the exterior of a Little Caesars restaurant

ACSI customer satisfaction score (out of ): 76

Just like Burger King, Little Ceasars was two points away from the average score on the ACSI survey and its rating didn't change since But that doesn't mean the pizza chain is leaving customers impressed—it has a star overall rating on Trustpilot for a reason. It seems poor quality pizza and rude staff are the two biggest problems customers report.

"The pizza is by far the worst I've ever had. The dough is thick and under cooked and tasteless. There's almost no sauce at all on it. It's by far the most disgusting pizza I've ever had," one reviewer wrote of their Little Caesars experience. "I would gladly pay double for a quality pizza. I threw it in the trash."

Another Little Caesars customer in Michigan said they tried to voice complaints both locally and to corporate, to no avail. "I have tried calling your corporate headquarters [but am] getting hung up on. Waiting for an hour and a half, nine people ahead of you? You're ridiculous to get a hold of. You can't talk to the managers at the stores [because] they are very rude and obnoxious."

the exterior of a Panda Express

ACSI customer satisfaction score (out of ): 76

The fast food Chinese restaurant wasn't a part of the ACSI survey in , but its below-average score of 76 on the report doesn't necessarily come as a surprise since Panda Express has an overall customer rating of out of 5 stars on Trustpilot. It appears that Panda Express's low score could be because customers don't feel the prices match the quality of the food they're receiving, to put it politely.

"$ meal that I wouldn't feed to a pig," a customer wrote about a Panda Express in Washington. "I ordered to-go orange chicken plus honey walnut shrimp (extra $) and chow mein. Asked for extra soy sauce, received none, zero napkins or utensils, plus two rubbery egg rolls. Old, old, old chow mein, probably cooked in a.m., gummy chicken and shrimp. Shrimp sat in a serving pan so long, they were fried on one side."

the exterior of a Subway restaurant

ACSI customer satisfaction score (out of ): 75

On the ACSI survey, Subway's customer satisfaction score went down four points, the biggest drop year over year, from 79 to And in the midst of COVID, customers on Consumer Affairs have said that some locations of this sandwich chain seem to be struggling to keep hygiene in mind. "As I observe [the owner] toast my sub, he starts sneezes all over the place," a customer wrote about a restaurant in California. "He wasn't even wearing a mask. To make matters worse, he takes my sub out of the toaster, sets it down on the prep counter, and began to ask me what toppings I'd want. I just looked at him… This owner didn't even excuse himself to go wash his hands, change his gloves, or wipe down the equipment." The customer said they decided not to complete their order and walked out instead.

Though Subway has still managed to keep an average overall customer rating of out of 5 stars on Consumer Affairs, another thing customers point out is they feel they aren't getting what they're paying for. "I will be trying other sub shops that serve more meat. I am truly unhappy and not satisfied, especially because of the higher price for less meat," a Subway diner in Colorado wrote.

an exterior of a Dairy Queen restaurant

ACSI customer satisfaction score (out of ): 74

Dairy Queen wasn't previously ranked on the ACSI survey, but this year, it received a 74, which is the third-lowest score among fast food restaurants. And while it has a better reputation on Consumer Affairs, with a overall customer rating out of 5 stars, customers have called D.Q. out for its long wait times, high prices, and quality that doesn't match.

"I am extremely amazed at how horrific that place looks," one wrote about a Dairy Queen in Texas. "The tile was coming up and missing on the floor. The poor workers didn't have much help and it took over 10 minutes to get my food. The most disturbing encounter during my visit was I was charged 69 cents for 1 honey mustard for a chicken tender kids meal. I can't comprehend how the owner of this location would charge their customers for condiments."

In Florida, another customer had an unsavory experience with their burger. "Since I was in my car, I left the wrapper around the burger and ate the entire burger with the exception of a piece of the bun that had no meat left on it. When I looked closely, the bun had mold on it. I was extremely disgusted. I returned with the piece of molded bread and spoke with the manager who apologized, refunded me for my meal, however, did not act like it was a big deal. It was…I did not know how much of the bun was actually molded that I had ingested. Needless to say they have lost my business forever because there is absolutely no excuse for that."

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the exterior of a Taco Bell

ACSI customer satisfaction score (out of ): 74

Taco Bell's ranking stayed the same on the ACSI survey year over year, tying with Dairy Queen on the report with a score of On Consumer Affairs, however, customers seem to trust D.Q. a little more than Taco Bell, as it has a star overall customer rating. According to diners, the Mexican-inspired fast food chain is not without its problems.

"It is my favorite thing to eat. Unfortunately, I won't return. My order was wrong over half the time. With how often I went there, I contacted Taco Bell to ask them to make it right as I was a frequent customer. No response. They don't care about their customers," one former Taco Bell fan in Wisconsin wrote.

Another in Virginia saw an employee drop food and not use proper protocol to handle the situation. "The young man preparing the food dropped a wrap on the floor and was going to keep the same gloves on after picking it up until another customer said something. Also when I said something to the manager, he was laughing and smirking and going slow on purpose. It was unacceptable. I will never dine or get take out from this Taco Bell again," they said.

A sign for and exterior of Jack in the Box restaurant in Temple, Arizona

ACSI customer satisfaction score (out of ): 73

Jack in the Box got a score of 73 on the ACSI survey for the second year in a row. On Consumer Affairs, this fast food chain has a out of a 5-star overall customer rating, which guests say is because of how unfriendly the staff can be, especially when it comes to feedback.

"They were rude at the window and on the phone," one customer wrote about a Jack in the Box in Texas. "They didn't give me my onion rings, or 1 of my jumbo [Jack burgers] … We didn't check the bag when we were in line because of so many cars behind us… Checked and noticed we were short, so we went back and there were 7 cars in line, so we called and told the lady we had kind of a big order and we didn't get our onion rings and burger. She snapped at me and she said, 'I put them in your bag myself.'"

A California customer said they had a similar Jack in the Box experience when there were items missing from their order. "When they give you the order and don't wait to see if everything is there like you ordered and they go inside, then you realize a few things are missing. You try to tell them very politely but the manager comes running and screaming at you to get out and she doesn't want to hear you," the customer said.

the exterior of a Popeyes restaurant in Houston, Texas

ACSI customer satisfaction score (out of ): 73

Popeyes' 74 on last year's ASCI survey wasn't a great one, but on this year's, things got a bit worse as the Louisiana-inspired chain went down another point. Similarly, on Trustpilot, Popeyes has a very low out of a 5-star overall customer rating. And although this restaurant is known for its chicken and biscuits, customers have said that these specific dishes aren't very tasty.

"I use to love me some Popeyes, but today after trying the nuggets I am very disappointed in everything I got, except the shrimp," a customer wrote about location in Colorado. "The chicken had VERY little seasoning… NO SALT AT ALL… The potatoes, exactly the same… The biscuit was dry… Just not impressed."

Another customer in the Midwest called their Popeyes' meal their "worst dining experience in years" due to lack of options and unsanitary practices. According to the diner, "Staff was apathetic towards customer satisfaction. Sold out of many items and offered to provide substitutes, but they too were substituted with other things. Waited a ridiculously long time for nuggets, only to be handed the wrong ones anyway. Kitchen was horrendously dirty, garbage overflowing, food covering the floor, all in view from the dining room. At one point a worker reached into the garbage, took something out and looked at it, threw it back in the garbage, and returned to … the kitchen. Never returning again."

RELATED: This Is the Least Trusted Airline in the U.S., According to Data.

a sign and carhop spaces for Sonic Drive-In restaurant in Houston, Texas

ACSI customer satisfaction score (out of ): 73

Like Popeyes, Sonic's ASCI score dropped by one point this year. The drive-in chain also has a very poor score on Trustpilot, though not as bad as Popeyes' with a out of a 5-star overall customer rating. On the review site, many customers shared their experiences with Sonic's poor quality food and unprofessional staff.

"I order a chicken sandwich meal after waiting in the drive-through line for a rather long time while watching an employee play on her phone," one diner wrote about a Sonic in Alabama. "When I got my drink, they gave me the smallest straw possible and the employee was laughing about how they won't have any until tomorrow. The chicken was gross, with ketchup and mayo all over the place and the fries [were] cold. I am a very unhappy customer and very dissatisfied."

A California Sonic customer said they also received their food cold not once, but twice. "It had been years since our last visit. … Two burgers were delivered to our car and came completely COLD. We complained and returned [the] burgers. Second set arrived fairly quickly and were COMPLETELY COLD again! My wife and I will not be coming back!"

the exterior of a Wendy's restaurant

ACSI customer satisfaction score (out of ): 73

On the ACSI survey, Wendy's customer satisfaction score went down three points, from a 76 to a Customers on Trustpilot seem dissatisfied as well, giving the popular fast food chain a out of a 5-star rating over the inaccuracy of their orders and poor customer service.

"Ordered a salad with no cheese at p.m. on our way home. We get home and there's cheese on it, so we call them to tell them there was cheese on it and that we would like to bring it back to get a new one," one customer wrote about a Wendy's in Indiana. "The manager was very rude to us, started cursing at us over the phone, keep in mind we were very nice to her… She told us she can't be in 10 places at once and this is coming from the night manager… She told us to get over our self and called us all kinds of names on the phone, never offered to replace the salad, and she hung [up] the phone upon us."

Another reviewer said their customer service experience was lacking for another reason. "The fries were really soggy. And they put no toppings on any of the burgers. I complained online, it said a manager would contact you within three business days. I never received a response," they said.

the exterior of a McDonald's restaurant

ACSI customer satisfaction score (out of ): 70

With a score of 70, the world's largest fast food restaurant is also the one customers have the worst impression of. McDonald's reputation hasn't improved year over year either—the chain received the same score in the ASCI survey, when it was also voted the least trusted fast food restaurant. And even though it has a out of a 5-star overall customer ranking on Consumer Affairs, diners don't necessarily feel like they're getting their bang for their buck.

"I ordered a fruit and yogurt parfait," one wrote about a McDonald's in Florida. "I was disappointed to see that the already small size cup has gotten even smaller, like half the size it used to be AND the price has gone up… To me, it's just not worth the $ for maybe 5 spoons of yogurt, one mushy strawberry, and 2 blueberries."

Another customer also said they've found that the staff is hardly pleasant. "I was at the McDonald's in San Diego … [There were] errors in my order and there was a rude manager who was disrespectful," they said. "He argued with me and literally laughed at me when I voiced my concern. You need to educate your managers on how to be respectful of their customers!"

RELATED: This Is the Least Trusted Restaurant Chain in the U.S., According to Data. 

Источник: mynewextsetup.us

10 Oldest Fast Food Chains in the World


While other countries and civilizations have had “fast food” (foods that can be eaten on the go) for centuries, the concept of fast food as we know it today originated in the United States in the early 20th century. These early pioneers of the fast food industry were some of the first to demand consistency across all of their locations to ensure that their customers had the same experience at every restaurant with their name. Many of these fast food chains invented industry staples, such as the two-way intercom ordering system. All of these fast food chains are still around today and have grown into global powerhouses.

Burger King

Year Founded:
Founder(s):  Keith J. Kramer and Matthew Burns
Year Franchising Started: 
Current No. of Locations: over 15,
Headquarters: Miami-Dade County, Florida, USA

Burger King was founded in as Insta-Burger King by Keith J. Kramer and Matthew Burns in Jacksonville, Florida. Kramer and Burns named their new restaurant Insta-Burger King after the Insta-Broiler machines they used to cook their burgers. The broiled burgers were such as hit that Kramer and Burns started franchising right away and required all franchises to use the Insta-Broiler machine.

Insta-Burger King grew rapidly within two years, but began facing financial troubles despite the success. As the company continued to struggle, Miami-based franchisees David Edgerton and James McLamore purchased the company and renamed it Burger King in Edgerton and McLamore are responsible for many of Burger King&#;s signature features. They invented the flame broiler machine used today after they realized that the Insta-Broilers would breakdown from the meat drippings. Edgerton and McLamore also created the chain&#;s mascot, the Burger King in and McLamore invented the Whopper in Today, Burger King is one of the largest fast food burger chains in the world and has over 15, locations around the world.

Did You Know?

All Burger King restaurants in Australia are called Hungry Jack&#;s because the name Burger King was already trademarked by a food shop in Adelaide when the company decided to expand into the country. Australian master franchisee, Jack Cowin, chose the name Hungry Jack&#;s from a list provided to him by Burger King.


9. Sonic

Year Founded: June 18,
Founder(s):  Troy Smith
Year Franchising Started: 
Current No. of Locations: over 3,
Headquarters: Oklahoma City, Oklahoma, USA

Sonic was founded in as Troy Smith was trying to return to his life in Seminole, Oklahoma after serving in the U.S. Army during World War II. Smith spent some time working as a milk and bread deliveryman before purchasing a small diner. Not long after, Smith sold the diner so he could start a fast food restaurant called Troy&#;s Pan Full of Chicken. In , Smith once again shifted gears and took over a walk up root beer stand called the Top Hat, the original name of Sonic.

Initially, customers had to walk up to the Top Hat stand to place their orders, but Smith installed drive-in speakers after seeing them in Louisiana. Smith then hired carhops to deliver the food, thus creating the Sonic of today. In , Smith began franchising the Top Hat after he met Charles Woodrow Pappe, an entrepreneur, who was impressed with Smith&#;s drive-in restaurant. After learning that Top Hat was already trademarked, Smith and Pappe changed the chain&#;s name to Sonic in Since then, Sonic has grown to over 3, locations in 45 states.

Did You Know?

Instead of having a traditional franchise fee, Troy Smith and Charles Pappe charged two cents per hamburger, which amounted to a penny profit per bag stamped with Sonic&#;s logo.


8. Jack in the Box

Year Founded: February 21,
Founder(s):  Robert Oscar Peterson
Year Franchising Started:  early s
Current No. of Locations: 2,
Headquarters: San Diego, California, USA

Jack in the Box was founded in by Robert O. Peterson in San Diego. Peterson already owned a small chain of restaurants called Topsy&#;s Drive-In. By the end of the s, Peterson&#;s restaurants had a circus décor, which he carried over when he opened the first Jack in the Box.

Jack in the Box was one of the first drive-thru restaurants that used the intercom system, which Peterson had bought the rights to use in from George Manos. Peterson improved on the intercom system and established the first two-way intercom system, the one used today by ever fast food drive-thru. Over the next few decades, Peterson expanded Jack in the Box and in , he sold the company to Ralston Purina Co. Under Ralston Purina, Jack in the Box began franchising and by the end of the s, the chain had 1, locations. Today, Jack in the Box is owned by Apollo Global Management and has come to be known for its quirky mascot and wide variety of items meant to satisfy any craving.

Did You Know?

Although Jack had always been a staple of Jack in the Box (as the clown on the top of store&#;s roof and atop the drive-thru intercom), he made his debut as we known him today – the company&#;s fictional founder, CEO, and ad pitchman – in


7. Dunkin&#; Donuts

Year Founded:
Founder(s):  William Rosenberg
Year Franchising Started: 
Current No. of Locations: over 12,
Headquarters: Canton, Massachusetts, USA

Dunkin&#; Donuts dates back to when William Rosenberg opened a donut and coffee restaurant in Qunicy, Massachusetts called Open Kettle. Two years later, after brainstorming with company executives, Rosenberg decided to rename the restaurant Dunkin&#; Donuts. It is the oldest fast food donut chain in the world.

Rosenberg&#;s goal was to “make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well merchandised stores.” Dunkin&#; Donuts was an immediate success and in , Rosenberg began opening franchised locations. Within 10 years, Dunkin&#; Donuts grew to locations and has not slowed down since. Over time, Dunkin&#; Donuts began selling other food, such as breakfast sandwiches. To reflect its expanded menu, Dunkin&#; Donuts is currently rebranding itself as just Dunkin&#;.

Did You Know?

Today, there are over 12, Dunkin&#; Donuts restaurants across 46 countries.


6. In-N-Out Burger

Year Founded: October 22,
Founder(s):  Harry and Esther Snyder
Year Franchising Started:  N/A – all locations are company-owned
Current No. of Locations: over
Headquarters: Irvine, California

Of all the fast food chains on this list, none have a bigger cult following than In-N-Out Burger. The chain&#;s popularity is due to its regional availability – In-N-Out does not franchise and never opens locations outside of the Western half of the United States (California, Arizona, Nevada, Utah, Texas, and Oregon). In-N-Out also touts family values and serves simple yet high quality food that is beloved by nearly everyone that&#;s tried it.

In-N-Out was founded in by Harry and Esther Snyder in Baldwin Park, California. The Snyders established In-N-Out as a drive-thru hamburger stand, which was the first of its kind in California. For much of its history, In-N-Out has been family owned. For a few years, following the death of Esther Snyder in , In-N-Out had its first non-family member as the company&#;s president. However, In-N-Out is once again controlled by a Snyder, Lynsi Martinez, Ester and Harry&#;s granddaughter.

Did You Know?

In-N-Out&#;s packaging features Bible citations, such as John , as a reflection of the Snyder family&#;s Christian beliefs. This was started by Rich Snyder, Harry and Esther&#;s son, in the s when he took over the company.


5. Dairy Queen

Year Founded: June 22,
Founder(s):  John Fremont McCullough
Year Franchising Started: 
Current No. of Locations: over 6,
Headquarters: Edina, Minnesota, USA

Dairy Queen is probably better known for its frozen treats, especially its signature Blizzard, but the chain also sells hot foods, including chicken strips, fries, and burgers. However, Dairy Queen did originally only sell soft-serve ice cream, which was invented in by Dairy Queen&#;s founder, John Fremont McCullough and his son Alex.

Initially, McCullough sold his product from his friend&#;s, Sherb Noble, ice cream shop. In the McCulloughs and Noble opened the first Dairy Queen in Joliet, Illinois. Throughout the s, Dairy Queen introduced many of its iconic menu items, including the Dilly Bar. Today, Dairy Queen has thousands of locations around the world.

Did You Know?

The little curl on the top of Dairy Queen&#;s soft-serve ice cream cones is trademarked by the company.


4. McDonald&#;s

Year Founded: May 15,
Founder(s):  Richard and Maurice McDonald
Year Franchising Started: 
Current No. of Locations: over 37,
Headquarters: Chicago, Illinois, USA

While McDonald&#;s official stance is that Ray Kroc invented the company in by himself, this couldn&#;t be further from the truth and erases the real founders and the chain&#;s namesakes, Richard and Maurice McDonald. The McDonald brothers opened their first drive-in restaurant in in San Bernadino, California. Although McDonald&#;s is famous for its burgers today, the brothers actually originally sold slow-cooked barbecue sandwiches. Eventually, they started selling burgers and in they realized that most of their profits came from their hamburgers.

The McDonalds ended up closing their drive-in restaurant to open a new restaurant with a streamlined system that only hamburgers, cheeseburgers, potato chips, coffee, soft drinks, and apple pie. The chips and pies were swapped out for french fries and milkshakes the following year. Their concept was a success and by the early s, there were several McDonald&#;s restaurants in southern California. Ray Kroc became a McDonald&#;s franchisee in and eventually pushed the McDonald brothers out of the company and the restaurant industry completely. So, while Kroc may not have been McDonald&#;s real founder, he is responsible for turning it into the global powerhouse it is today.

Did You Know?

McDonald&#;s iconic Golden Arches were designed by architect Stanley Clark Meston and his assistant Charles Fish and the first McDonald&#;s location featuring the new logo opened in in Phoenix, Arizona.


3. KFC

Year Founded: March 20,
Founder(s):  Harland Sanders
Year Franchising Started:  September 24,
Current No. of Locations: over 20,
Headquarters: Louisville, Kentucky

KFC is the world&#;s first fast food chicken chain restaurant and began in when Harland Sanders began selling food to hungry travelers out of the gas station that he owned at the time. As business increased, Sanders decided to purchase the gas station across the street because it had more visibility. With the second station converted into a restaurant, Sanders started selling fried chicken and the rest is history.

Since fried chicken took too long to cook, Sanders began looking for a way to prepare the chicken faster. In , the first commercial pressure cookers were released to the market and Sanders bought one and converted it into a pressure fryer. Sanders revolutionized the cooking method for fried chicken and he was able to produce larger quantities of chicken that were cooked through, remained juicy, and were crisp on the outside. The following year, Sanders perfected his famous Original Recipe of 11 herbs and spices. Today, KFC is the second largest fast food chain in the world (by sales) after McDonald&#;s.

Did You Know?

Colonel Sanders is not technically a real military colonel, but in Governor Rudy Laffoon made him an honorary Kentucky Colonel for his contributions to the state&#;s cuisine.


2. White Castle

Year Founded: September 13,
Founder(s):  Billy Ingram and Walter Anderson
Year Franchising Started:  N/A – all locations are company owned
Current No. of Locations: about
Headquarters: Columbus, Ohio, USA

Since A&W started out as a root beer stand, many people consider White Castle to be the world&#;s first true fast food restaurant. White Castle was founded in by Billy Ingram and Walter Anderson in Wichita, Kansas. From the start White Castle sold burgers, so it is definitely the oldest fast food burger chain in the world.

Although Anderson already had experience operating burger stands, when he and Ingram decided to start White Castle, Americans weren&#;t obsessed with hamburgers like they are. In fact, many people saw burgers as unsafe and undesirable. To help change public perception, Anderson and Ingram made sure their first White Castle restaurant was clean and spotless. They also made sure their employees were well-groomed. Another innovative touch that Anderson and Ingram added was to grind the beef in full view of customers. All of their ideas worked and White Castle began expanding in the area within a few years.

Did You Know?

White Castle remains relatively small compared to some of the other chains on this list because it has never franchised and all locations remain company-owned.


1. A&W

Year Founded: June 20,
Founder(s):  Roy W. Allen and Frank Wright
Year Franchising Started: 
Current No. of Locations: 1,+
Headquarters: Lexington, Kentucky, USA

A&W traces its roots to June 20,   Roy W. Allen opened a root beer stand in Lodi, California. Allen had purchased his root beer recipe from a pharmacist and decided to start selling the drink on a hot summer day that happened to coincide with a city-wide party celebrating the homecoming of local World War I heroes.

Allen&#;s root beer was a hit and two years later, he partnered with former employee Frank Wright to open additional root beer stands in the area. Around this time, Allen and Wright coined the name A&W, which uses the first letter of both of their last names. As their success continued, Allen and Wright decided to sell A&W franchises in This makes A&W theoldest fast-food chain in the world. Over time A&W expanded its menu and added food such as burgers, hot dogs, cheese curds, and other typical fast food fare.

Did You Know?

A&W opened its first international location in Canada in Winnipeg, Manitoba in The restaurant chain now has locations around the world.


Источник: mynewextsetup.us

Do fast-food chains still need dining rooms?

Amid rising Delta variant cases of Covid and continued worker shortages, some fast-food restaurants are closing their dining rooms. It may be some never reopen them.

Last week, McDonald’s gave franchises guidance about closing indoor seating in places where the Delta variant is rising, Reuters reported. It is not clear how many locations have closed indoor dining or when they will. In early , McDonald’s, which has over 38, locations worldwide, closed nearly all US locations but reopened 70% of them by last month.

That comes as some Chick-fil-A franchisees in Alabama and North Carolina recently closed their dining rooms due to worker shortages and rising Covid cases. While sit-in areas may be closed, the locations are still offering other ways of getting food whether via pickup, delivery, and drive-thru. The fast-food company, which has over 2, sites, says the decision to do so is “temporary.”

But as the pandemic continues to change the restaurant industry—whether that’s cutting back on staff, turning to delivery, or investing in new business models like ghost kitchens—it raises the question of whether fast-food chains still need dining rooms at all.

The changing restaurant architecture

In some cases, the loss of indoor dining will “be permanent because they are investing quite a bit in changing the architecture of their restaurants,” says Mahmood Khan, a professor of hospitality and tourism management at Virginia Tech who focuses on the food service industry.

For instance, some fast-food restaurants like Taco Bell are creating multiple lanes in part to cater to delivery drivers. These chains have depended on their drive-through windows during the pandemic, and there continues to be increased interest among customers in picking up meals. Meanwhile, fast food chains like Wendy’s have been turning to ghost kitchens—which are essentially restaurants without a storefront—as they would rather deliver meals themselves than outsource it to third-party delivery companies and lose the commission, says Khan. And, for some restaurants, the reopening of dining rooms may come with more hassle and expenses than it’s worth.

But restaurants that are in malls or have playgrounds are likely to continue to have sit-in dining, as they cater to children—which is a big market, Khan says. “Children would like to go and get some happy meal or enjoy and get some balloons. That is part of the fast food operations.” At the same time, a delivery-only restaurant limits what type of food can be delivered.

In the future, franchises will have more choice, he says, from choosing between smaller-size restaurants with kiosks to a full-on brick-and-mortar restaurant, and now dine-in or takeout-only services.

Источник: mynewextsetup.us

Dining out got a new look in , thanks to a square foot burger shack perched next to a circular Baldwin Park, California, driveway. There, five cooks worked behind glass walls assembling take-out meals for motorists, lured by the a sign assuring NO DELAY and a restaurant name that promised exactly what it delivered: In-N-Out.

There are a few claimants for the first fast food eatery to feature a true drive-thru, but In-N-Out Burger&#x;s first restaurant, with its intercom ordering system and its lack of both inside seating and outside parking was likely the first to offer the complete drive-thru package. 

WATCH: Season 1 of The Food That Built America without signing in now.

Where Did Drive-Thru Dining Begin?

Before the drive-thru, though, came the drive-in, a type of restaurant where customers ate their meals on the premises without leaving their cars. The drive-in concept was first popularized by a Texas chain of eateries called the Pig Stand, whose first drive-in opened on a highway connecting Dallas and Fort Worth in Customers would pull in to the parking lot and be immediately greeted by carhops, combination waiter-busboys who served burgers and fries on trays that clipped on to the car&#x;s window. In a Los Angeles franchisee of the chain, Pig Stand Number 21, began to allow car owners to order and receive bagged meals from a single window (it&#x;s not clear whether they had to get out of their cars).

The drive-in was less a pure novelty than an expression of great American passions that go hand in hand: speed, efficiency and, sometimes, laziness. By indulging their patrons&#x; desire not to leave their cars, restaurateurs could operate with fewer employees, letting prices fall while profits rose. But the car-bound diners wanted quick service, prompting an arms race among the carhops to take orders and shuttle food as quickly as possible (hence the roller-skating carhops featured at many drive-ins). By mid-century drive-in owners were experimenting with systems like Aut-O-Hop, Dine-a-Mike, Electro-Hop, Fon-A-Chef and Ordaphone, all allowing parked customers to call in their orders.

READ MORE: How McDonald's Beat Its Early Competition and Became an Icon of Fast Food

Drive-Thrus Eventually Become Popular

Despite In-N-Out&#x;s success with a drive-thru-centric business plan, the largest national chains were slow to adopt the model. The first McDonald&#x;s burger stands opened in , serving cent burgers from walk-up windows (the pedestrian equivalent of the drive-thru) but it wasn&#x;t until the mids that the first McDonald&#x;s drive-thru opened up. However, smaller chains, like Jack-in-the-Box (founded in ) and Wendy&#x;s (), adopted the drive-thru early on and by the mids the Wienerschnitzel chain was opening A-frame restaurants with a car-sized hole that ran straight through the building.

Drive-thrus changed the types of food that quick-service restaurants offered, ensuring the supremacy of the hamburger while spurring the invention of drip-free tacos and boneless morsels of fried chicken. The drive-thru changed cars as well. Cup holders were once a rarity in auto interior design, but by the late s it was common for cars to feature more cup holders than passengers.

WATCH: Full episodes of The Food That Built America online now.

Источник: mynewextsetup.us

Most Famous Fast Food Chains In the World

From late-night parties to late in the office, fast foods have always been the first choice to satisfy our hunger. Since it has become the definition of a cheap, tasty, and convenient meal, the craze for fast food has already exceeded the limits. People tend to like it a lot, that its demand gets increasing significantly. The services offered by fast-food restaurants have further gripped the crowd. The arrival of the fastest home deliveries and hot deals and discounts is what grabs the attention.

Undeniably, the world is switching towards numerous health concerns and an intermediate diet to maintain their health. Despite that, the love for fast food is likely to keep evolving more and more. A report published by Allied Market Reveals that the fast-food market is expected to reach $ billion byglobally. 

fast-food-chain-burger

All these brownie points are offered to the fast-food restaurants that have accomplished a lot. Moreover, this article would focus on some of the top fast-food restaurants that have raised their flags across the world. 

McDonald

Fulfilling our choices with different burgers and the best classic fries, McDonald’s has been the number one fast-food restaurant chain since the peoples savings and loan. Best known for the varieties of its burgers, the restaurant has evolved the menu with several more delicious options in these years including soft drinks, wraps, and desserts. And keeping an eye on the health-conscious crowd, McDonald’s has also started serving salads, fish, smoothies, and fruits. Leaving no way to deny how much we are loving it.

KFC

KFC (Kentucky Fried Chicken) is the world’s second-largest fast-food restaurant chain that honors chicken lovers. KFC’s original product is pressure-fried chicken pieces seasoned with sanders. However, KFC has expanded its dishes with other yummy chicken products including sandwiches, wraps, salads, side dishes, and more. Winning the hearts of millions, this fast-food restaurant has proved that nobody does chicken like KFC, it’s so good. Try this Japanese KFC rice hack out.

Five Guys

Five Guys, famous for its hamburgers, hot dogs, and French fries, is another fast food restaurant chain widely gaining the hearts of fast food lovers. This restaurant, with its goodness, has ranked first in the Market force UK survey category of burger, grill, chicken, and steak.

Subway

Subway, another leading fast food restaurant franchise that mainly serves subs, salads, and beverages. It is well known for its fresh ingredients and products along with letting the customers choose their sandwich toppings. This can i use a prepaid visa card on playstation store growing franchise has later introduced gluten-free bread and brownies in some regions and reduced salt content by 15 to 33 percent.

Dominos

Dominos next has become the world's leading pizza delivery operating network. Say extra cheesy or the one with wide toppings, Dominos has been the best option for satisfying pizza fits of hunger. The famous fast-food chain has grown its menus with a wide range of other sides and beverages and launched gluten-free pizza in the United Kingdom and the Republic of Ireland. Also, it is listed on the London Stock Exchange. 

Burger King

Burger King (BK), a famous chain of hamburger fast food restaurants with expanded menus from offering burgers, French fries, sodas, and milkshakes to a higher and more diverse set of products along with its signature product the "Whopper" since  

Current Market

Fast-food chains have started offering healthier options, which has proliferated its demand as well as popularity in the past few years. The global market has garnered around $ billion in However, the unprecedented arrival of Coronavirus has led the people and businesses to suffer through havoc. The fast-food industry has been a major victim during the pandemic. The prolonged lockdown, restrictions, and social distancing have majorly impacted sales, thereby immensely affecting the global fast-food market growth. Under controlled situations in some regions, however, had let the restaurants start to take away and home delivery services. 

Presently, the market has started to recoup and sales have increased comparatively. Apart from this, the tech-savvy ordering systems have boosted the services. Consumer tastes and preferences are changing and the demand for international cuisines is skyrocketing. This in turn is offering the fast-food restaurants to expand their services in different areas more and more. Despite the challenges including the high cost of setting up and growing health concerns among the people. Fast food restaurant chains are receiving mounting attention across the world. 

The companies are focusing on increasing their fast food outlets with a wide range of flavorful options. Also, people are living a fast-paced lifestyle which leads to choosing convenient food products. This in turn supports the fast-food restaurants furthermore. Moreover, since fast food has already defined delicious eating there is no going back but grabbing a bite or more. This is why fast-food chains are expected to expand more and the years.

Источник: mynewextsetup.us

The best fast food restaurants in America

Double double at In-N-Out

Famished and in a hurry? Discover the best fast food restaurants in the US, ace on-the-go joints for burgers, fries and more.

Written by Patty Lee & Tim Lowery

Perhaps you seek out the absolute best restaurants in America, be it Mexican, Italian, French or some other cuisine type. But sometimes there’s nothing better than a pit stop at one of the best fast food restaurants in the country. Whether hitting up the drive-thru for a quick meal or a hangover cure, there are many worthy occasions when fast food eats (including burger joints, chicken chains, Americanized Mexican spots and other fast food favorites) are the jose angel medina soto to go.

From iconic originals like Taco Bell’s burrito-quesadilla hybrid Quesarito to reliable standards like a simple fresh-made burger, fast food restaurants offer an array of hand-held goodies that will satisfy your hunger fast. Now more than ever, the options are dizzying, and no matter where you live you likely have dozens of options within a short drive. So which fast food chain is the best? Here are our favorites, and you’re sure to find one in your neighborhood. If not, start planning your next road trip so you can visit these spots along the way while checking out the best places to visit in the US (and if you can find a good fast food joint, our list of the best gas station snacks will help).

RECOMMENDED: The best burgers in America

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Best fast food restaurants

In-N-Out

1. In-N-Out

There’s nothing clandestine about the “secret” menu at In-N-Out—it even has a page on the Cali chain’s website. But the not-so-covert items still garner a cult-like following by those who make the pilgrimage out west for smashed burgers and animal-style fries. Besides, who can argue with the tastes of Diario las americas clasificados empleos domesticos interna Dude from The Big Lebowski? 

Must-order: Double-double

2. Popeyes Louisiana Kitchen

It’s all about the spice, people. Popeyes’ hush-hush blend imbues Cajun flavor captain america the first avenger characters many of its beloved dishes, from the signature fried chicken and creamy mashed potatoes to those generously-seasoned fries. It’s no wonder the New Orleans-born restaurant has amassed an uber-passionate model a ford club of america Spicy chicken

3. Zaxby's

Speaking of fried chicken, Zaxby’s is one of the rulers of the roost—at least in the South. Dreamed up by two childhood pals on a Statesboro, Georgia basketball court, the comfort-food spot slings out crispy bird in a number of forms (tenders, wings, etc.), plus a house-made, addictive Zax international student bank account santander Chicken finger plate

Culver's

4. Culver's

True to its Wisconsin roots, the secret to Culver’s exceptional burger is butter. The patties come sandwiched between buns that get a swipe of dairy before hitting the grill, resulting in a delicious package that’s best paired with another midwest specialty: frozen custard. 

Must-try: ButterBurger

Wendy's

5. Wendy's

Fun fact for young folks: Wendy’s founder Dave Thomas starred in more than commercials for the brand, hawking its burgers in a soft-spoken, grandfatherly demeanor. He passsed away inbut his signature never-frozen beef patties and iconic Frosty desserts live on. 

Must-order: Chocolate Frosty

Whataburger

6. Whataburger

Down south, Whataburger’s orange and white stripes are nearly as iconic as McDonald’s yellow M, signaling meaty goodness in the form of wide, thin patties on a toasted five-inch bun. They’re not just skilled with beef, however—as much as its fast food restaurant buy amazon stock the spot, Whataburger devotees will tell you that there’s no better hangover cure than the honey butter chicken biscuit.

Must-order: Patty melt

7. Dairy Queen

There are few things as nostalgic—or satisfying—as watching a Dairy Queen clerk do the obligatory Blizzard flip. The hard part is, of course, deciding which add-in best complements DQ’s lusciously thick vanilla soft serve—the straightforward classics (Oreos, M&Ms) or the over-the-top combos (Turtle Pecan Cluster, Peanut Butter Cookie Dough)? Psst: The burgers ain't too shabby here either. 

Must-order: Oreo Blizzard 

Taco Bell

8. Taco Bell

Taco Bell shows no sign of slowing down, debuting a new item seemingly every week. Hell, even its boozy cantinas are continuing to expand. But despite all the additions and newfangled spins on its Mexican fast food, one thing remains a constant: a stoner-friendly, late-night-worthy and cheap menu that hits all the right notes—if you’re stoned…or out super late…or broke.   

Must-order: Burrito Supreme 

9. Biscuitville

As its name suggests, this family-owned chain in North Carolina and Virginia is obsessed with biscuits. According to the company, the made-from-scratch pucks only call for three ingredients (flour, buttermilk and shortening) and get turned out every 15 minutes, guaranteeing warm, fluffy biscuits at all hours.

Must-order: Ultimate country ham biscuit 

Arby's  

 Arby's  

While the fast-food powerhouse's slogan may be “we have the meats,” no meal is complete without a side of tough-to-quit university of north texas athletics fries. And 55 years into its run, Arby's still serves up those classic Roast Beef and Beef 'n Cheddars. 

Must-order: Smokehouse brisket sandwich

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Источник: mynewextsetup.us

Close to a quarter of adults in American eat fast food &#; Every. Single. Day. The popularity of the drive-through window is a good indicator that we like to eat on the go, or at least that we are too busy to stop for a meal. It&#;s no surprise that fast food restaurants are in every city in America.

However, people and their tastes vary from place-to-place, and some fast food restaurants are more popular than others. So what are the most popular fast food joints? More importantly, which states and cities have the most and least fast food restaurants per capita?

At Datafiniti, we transform business, people, product, and property information from the web and other sources into instantly usable data. First, using our extensive database of business data, we can extract information on fast food restaurants and their locations. Then, by sorting the data geographically, we can see what areas of the country have the highest concentration of fast food restaurants.

When it comes to the highest concentrations of fast food restaurants per capita, Central and Southern states dominate. Eight of the top ten states for most fast food restaurants per capita are in the South with Alabama in the number one spot. The states with the fewest fast food restaurants per capita are mainly in the Northeast; Vermont, New Jersey, and New York take the top three spots.

Cities with the most fast food restaurants per capita, on the other hand, were spread more evenly throughout the country with Orlando, Cincinnati, and Las Vegas in the top three spots. Cities with the fewest fast food restaurants per capita are mainly concentrated in California and the Northeast with New York at number one, and four California cities in the top ten.

Most noteworthy, McDonald’s (the second largest fast-food chain) is in every major city in America. Orlando, FL and Las Vegas, NV have the most McDonald’s per capita at and restaurants per k residents respectively.

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To begin, we will look at which fast food restaurants are most popular in the country. For this analysis, we take the number of restaurants in each fast food chain and divide by the total number of restaurants in the dataset. As a result, we will get the percent of total listings for each chain.

Datafiniti used its Business Data to analyze overrecords and discover the largest fast food restaurants with the most locations nationally.

As you can see, there are just two restaurants on this list. Subway at % of listings and McDonald’s at % of listings account for over a quarter of fast food restaurants in this dataset! At a distant third is Burger King at % of listings. Rounding out the top 20 is Whataburger at % of listings, which is surprising considering their locations are only in ten states.

Of course, looking at the numbers for the nation as a whole doesn’t really give insight into what fast food restaurant going on in any one place. As many of us know, fast food is more popular in some areas, and less popular in others.

Next, let’s look to see where fast food restaurants are most popular on a regional scale.

The Central region, at fast food restaurants per 10K residents, has the highest number of fast food restaurants per capita. The South is close behind with The Eastern region has the fewest with just fast food restaurants per 10K residents.

Now that we know what regions have the most fast food let’s look at individual states.

Datafiniti used its Business Data to analyze overrecords and discover the states with the most and least fast food restaurants per 10, residents.

Southern states have the highest fast food count per capita. The top spot goes to Alabama at restaurants per 10K residents. The only non-southern states in the top ten are Nebraska at and Indiana atboth in the Central region. As for the states with the fewest fast food restaurants per capita, most are from the Eastern region with Vermont having the fewest fast food restaurants per capita at per 10K residents. Mississippi made a surprise appearance with just fast food restaurants per 10K residents.

If you are interested to see where your state falls, the full list is as follows:

Datafiniti used its Business Data to analyze overrecords and discover the number of fast food restaurants per 10, residents for all states.

Increasing resolution even more, now we look at major cities with the most fast food restaurants per capita. Here, we have only included the top cities by population to look at major cities specifically.

Datafiniti used its Business Data to analyze overrecords and discover the top cities by population with the most and least fast food restaurants per 10, residents.

At the city scale, regional differences start to fizzle out while local preferences start to show through. For example, tourist spots like Orlando and Las Vegas have lots of fast food restaurants. They take the number one and three spots respectively. New York City has the fewest fast food restaurants per person; California cities like Los Angeles, San Francisco, and Oakland don’t have much fast food either.

We just looked at major cities in America, but what about smaller cities? When including smaller cities, the number of restaurants per capita goes much higher. For this analysis, we only used cities where there are 50 or more fast food restaurants; we avoid looking at very small towns with only a few restaurants.

Datafiniti used its Business Data to analyze overrecords and discover small cities with the most fast food restaurants per 10, residents and cities with more than 50 fast food restaurants.

Once again, this list is dominated by Southern cities; Katy, TX takes the top spot with a whopping fast food restaurants per 10K residents. In the distant second, with just is Naples, FL. Just two cities are outside the South with Traverse City, MI at and Littleton, CO at

Let’s take a moment to look more closely at the second largest fast food chain in America, McDonald’s. How prevalent is it? Note for the chart below we are now looking at the number of McDonald’s per K residents.

Datafiniti used its Business Data to analyze over<a href=activate wells fargo debit card and discover cities with the most and least number of McDonald’s fast food restaurants perresidents." width="" height="">

Orlando, FL tops the list at fast food restaurants per K residents with two other major cities in Florida, Miami at and Tampa atmaking it in the top ten. We also see that McDonald’s is popular nationwide with Las Vegas, NV atMinneapolis, MN atand Buffalo, NY at also making the list. For cities with the fewest McDonald’s per capita, five of the top ten are in California, with Ventura, CA taking the top spot at just

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As you can see, you can find fast food spread across the nation with restaurants in every major city. Southern and Central states are the place to go if you love fast food; head to the East or out West if you don’t. Southern cities have abundant options for fast food, particularly in Florida; head to California if you don’t want to eat on the amazon pay credit card synchrony. As for McDonald’s, it appears that this major restaurant chain has spread to every corner of America. Head to California if you santander 24 hour service like the golden arches, and head basically anywhere else if you do.

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Click column headers to sort

1McDonald'sBurger38,2,13,13,
2Starbucks*Snack19,1,6,8,14,
3Subway*Sandwich10,24,024,-1,
4Taco BellGlobal10,1,6,6,
5Chick-fil-A*Chicken10,4,2,02,
6Wendy'sBurger9,1,5,6,77
7Burger King*Burger9,1,7,497,
8Dunkin'Snack8,9,09,
9Domino's*Pizza6,1,5,5,
10Panera Bread*Sandwich5,2,1,2,50
11Pizza HutPizza5,7,247,
12ChipotleGlobal4,2,02,2,83
13Sonic Drive-InBurger4,1,3,3,13
14KFCChicken4,1,4,554,
15Arby'sSandwich3,1,2,1,3,46
16Little Caesars*Pizza3,3,4,
17Dairy QueenSnack3,1,4,24,
18Jack in the BoxBurger3,1,2,2,
19Panda Express*Global3,1,1,2,93
20Popeyes*Chicken3,1,2,412,
21Papa John's*Pizza2,2,3,23
22WhataburgerBurger2,2,4
23Jimmy John's*Sandwich2,2,552,48
24Hardee's*Burger2,1,1,1,16
25Zaxby's*Chicken1,2,21
26Five GuysBurger1,1,1,37
27Culver'sBurger1,2,645
28Carl's Jr.*Burger1,1,1,501,-7
29Bojangles'Chicken1,1,-5
30WingstopChicken1,1,1,291,
31Raising Cane's*Chicken1,2,700
32Jersey Mike's*Sandwich1,1,821,
33Steak 'n' Shake*Burger1,1,9
34In-N-Out Burger*Burger2,010
35El Pollo Loco*Chicken1,7
36QdobaGlobal1,17
37Checkers/Rally'sBurger6
38Del TacoGlobal1,16
39Firehouse SubsSandwich1,371,40
40Papa Murphy'sPizza1,1,
41Tim Hortons*Sandwich1,0
42Church's Chicken*Chicken1,
43Moe'sGlobal1,514
44McAlister's DeliSandwich1,2935
45Jason's DeliSandwich2,5
46Marco's PizzaPizza3916
47Baskin-RobbinsSnack2,02,
48Auntie Anne'sSnack1,131,
49Boston MarketChicken1,197
50White Castle*Burger1,3-5

*Includes figures estimated by QSR.

Источник: mynewextsetup.us

Dining out got a new look inthanks to a square foot burger shack perched next to a circular Baldwin Park, California, driveway. There, five cooks worked behind glass walls assembling take-out meals for motorists, lured by the a sign assuring NO DELAY and a restaurant name that promised exactly what it delivered: In-N-Out.

There are a few claimants for the first fast food eatery to feature a true drive-thru, but In-N-Out Burger&#x;s first restaurant, with its intercom ordering system and its lack of both inside seating and outside parking was likely the first to offer the complete drive-thru package. 

WATCH: Season 1 of The Food That Built America without signing in now.

Where Did Drive-Thru Dining Begin?

Before the drive-thru, though, came the drive-in, a type of restaurant where customers ate their meals on the premises without leaving their cars. The drive-in concept was first popularized by a Texas chain of eateries called the Pig Stand, whose first drive-in opened on a highway connecting Dallas and Fort Worth in Customers would pull in to the parking lot and be immediately greeted by carhops, combination waiter-busboys who served burgers and fries on trays that clipped fast food restaurant to the car&#x;s window. In a Los Angeles franchisee of the chain, Pig Stand Number 21, began to allow car owners to order and receive bagged meals from a single window (it&#x;s not clear whether they had to get out of their cars).

The drive-in was less a pure novelty than an expression of great American passions that go hand in hand: speed, efficiency and, sometimes, laziness. By indulging their patrons&#x; desire not to leave their cars, restaurateurs could operate with fewer employees, letting prices fall while profits rose. But the car-bound diners wanted quick service, prompting an arms race among the carhops to take orders and shuttle food as quickly as possible (hence the roller-skating carhops featured at many drive-ins). By mid-century drive-in owners were experimenting with systems like Aut-O-Hop, Dine-a-Mike, Electro-Hop, Fon-A-Chef and Ordaphone, all allowing parked customers to call in their orders.

READ MORE: How McDonald's Beat Its Early Competition and Became an Icon of Fast Food

Drive-Thrus Eventually Become Popular

Despite In-N-Out&#x;s success with a drive-thru-centric business plan, the largest national chains were slow to adopt the model. The first McDonald&#x;s burger stands opened inserving cent burgers from walk-up windows (the pedestrian equivalent of the drive-thru) but it wasn&#x;t until the mids that the first McDonald&#x;s drive-thru opened up. However, smaller chains, like Jack-in-the-Box (founded in ) and Wendy&#x;s (), adopted the drive-thru early on and by the mids the Wienerschnitzel chain was opening A-frame restaurants with a car-sized hole that ran straight through the building.

Drive-thrus changed the types of food that quick-service restaurants offered, ensuring the supremacy of the hamburger while spurring the invention of drip-free tacos and boneless morsels of fried chicken. The drive-thru changed cars as well. Cup holders were once a rarity in auto interior design, but by the late s it was common for cars to feature more cup holders than passengers.

WATCH: Full episodes of The Food That Built America online now.

Источник: mynewextsetup.us

We may not depend on fast food restaurants to provide the healthiest eating options, but we do bank on them for quick and easy meals on the go for those busy days when we don't have enough time for a full sit-down meal—or for those days when some fries, a spicy chicken sandwich, and fountain soda just sound too good to pass up. Even though fast food chains tend to get a bad rap, customers say some are more dependable than others, especially amid the COVID pandemic when restaurants of all kinds have undergone a whole slew of changes to keep feeding customers and help stop the spread of the virus. Curious to find out how your favorite fast food option stacks up against the rest? At Best Life, we looked at the American Customer Satisfaction Index (ACSI) Restaurant Study to discover which fast food chain is the least trusted of them all.

For this study, ACSI randomly contacted 19, customers via email between April to March 2o21 and asked them to discuss their restaurant experiences, including the most popular fast food chains in the country. The respondents evaluated more than 20 chains based on 10 different factors: accuracy of food order, food quality, beverage quality, variety of food, variety of beverages, layout and cleanliness, courtesy and helpfulness of waitstaff, the speed with which food was received, website satisfaction, and the reliability of the restaurant's mobile app. Those results were then used to calculate an overall customer satisfaction score out of for each fast food chain. At Best Life, we looked at the restaurants that received a below-average score (under 78) to see which fast food chains in the U.S. are the least trusted. Read on to find out which popular fast food option customers have the most complaints about!

RELATED: This Is the Least Trusted Retailer in the U.S. Right Now, Data Shows.

the exterior of an Arby's restaurant

ACSI customer satisfaction score (out of ): 77

This popular sandwich restaurant was only one point away from an average customer satisfaction score. But it was down two points from the 79 it scored on the survey.

On the consumer review site Trustpilot, Arby's has a mere star overall rating out of 5, with many customers noting that the items the fast food chain is best known for are lacking.

"I have tried sandwiches that sound great. But I have never been able to enjoy one," one Arby's customer wrote about a location in Ohio. "The hot sandwiches are never even warm—at best, cool to room temperature. Got one of the fish ones. The portion was great but cold fish, gross. …  I will not go there anymore."

the exterior of a Chipotle restaurant

ACSI customer satisfaction score (out of ): 77

Compared to last year's results, Chipotle's customer satisfaction score went down by three points. But with a score of 77, the Mexican restaurant was still pretty close to an average rating. On Consumer Affairs, the fast food chain seems to have a handful of happy customers, netting a out of a 5-star overall customer rating. However, it seems that Chipotle might still have some improvements to make, especially in regards to portion sides.

"This will be the third AND LAST time they mess up an order of mine," a customer wrote about a location in North Carolina. "[The staff] adds things you do not want and leaves things off that you ordered. They are so small in the portions compared to their other locations. It is ridiculous. They also charged us two up charges of $ total for a rice substitution, which they never advised us of. The food, in addition, is constantly cold and old-tasting."

Another Chipotle customer in Houston said: "The prices of a meal are not exactly cheap. When they pour the meat, the guacamole, or other ingredients, the servers give you small amounts instead of the full spoon which they are using to serve … forgetting that consumers are paying premium prices for their product."

Dunkin' drive-thru

ACSI customer satisfaction score (out of ): 77

Like Chipotle and Arby's, Dunkin' got a decent customer satisfaction score this year. However, its rating was down two points from the ACSI survey, when the coffee chain got a On Consumer Affairs, Dunkin' has a solid overall customer rating of out of 5 stars, but customers have expressed that the chain's signature doughnuts aren't what they used to be.

"I purchased a dozen this am at around …of the 6 varieties bought, all were drying out already," one reviewer in Georgia wrote. "But my biggest complaint was the lack of filling in the supposedly 'filled' donuts: it was less than a tablespoon! So disappointing for something that used to be awesome."

A customer in Georgia customer added: "With the exception of a few stores, the donut quality is terrible. The donuts are not baked at the store and are delivered, and most of the time are not fresh and are doughy, even in the morning."

the exterior of a Papa John's restaurant

ACSI customer satisfaction score (out of ): 77

Papa John's has an average overall rating of  out of 5 stars on Consumer Affairs, and the pizza chain's ASCI score did drop a little bit year over year, from 78 to It seems Papa John's lost that point because of the quality of its delivery service and poor management.

"Rude and unprofessional employees. You can bet that you will wait at least 90 min and when it does arrive, it will [be] cold," a customer in Virginia wrote. "Corporate does not care either. I've put in 3 requests for a call back through the website… Still nothing."

A reviewer in Ohio was also disappointed in the pizza they received from Papa John's. "I was trying to give it a chance, but they disappointed us. Not only was it super expensive for a small pizza but it was also rushed. The crust tasted like cardboard and the pizza wasn't even cut right. Such a disgrace," they said.

the exterior of a Burger King restaurant

ACSI customer satisfaction score (out of ): 76

Burger King's customer satisfaction score may be below average at 76, but it's holding steady with the same rating it got on the ACSI survey in On Consumer Affairs, it also has a fair overall score, with a out of a 5-star average overall customer rating. Still, the burger joint's food quality—or lack thereof—is a major issue for its customers.

"The order I just received is disgusting. My daughter bit and swallowed raw chicken," a customer wrote about a Burger King in Florida. "This is unacceptable. I call[ed] twice to report this to the business… and they [hung] up on the phone. What kind of service and poor quality. Please be careful … and check your food … Third time something similar happen[ed] to me there."

Another customer who ordered the 2 for $5 Whoppers in Florida also said their food was undercooked. "Second bite in, I realized my burger was not cooked, maybe put on a grill for 10 seconds each side. … It was literally NOT cooked, since I had already spent 15 minutes in the drive thru and many cars [were] still in line, I chose to just wrap up my burger and cook it when I got home. This wasn't just one sandwich. It was both. Very disappointed. [Even] if you're busy and rushed, food should at least be cooked."

the exterior of a Little Caesars restaurant

ACSI customer satisfaction score (out of ): 76

Just like Burger King, Little Ceasars was two points away from the average score on the ACSI survey and its rating didn't change since But that doesn't mean the pizza chain is leaving customers impressed—it has a star overall rating on Trustpilot for a reason. It seems poor quality pizza and rude staff are the two biggest problems customers report.

"The pizza is by far the worst I've ever had. The dough is thick and under cooked and tasteless. There's almost no sauce at all on it. It's by far the most disgusting pizza I've ever had," one reviewer wrote of their Little Caesars experience. "I would gladly pay double for a quality pizza. I threw it in the trash."

Another Little Caesars customer in Michigan said they tried to voice complaints both locally and to corporate, to no avail. "I have tried calling your corporate headquarters [but am] getting hung up on. Waiting for an hour and a half, nine people ahead of you? You're ridiculous to get a hold of. You can't talk to the managers at the stores [because] they are very rude and obnoxious."

the exterior of a Panda Express

ACSI customer satisfaction score (out of ): 76

The fast food Chinese restaurant wasn't a part of the ACSI survey inbut its below-average score of 76 on the report doesn't necessarily come as a surprise since Panda Express has an overall customer rating of out of 5 stars on Trustpilot. It appears that Panda Express's low score could be because customers don't feel the prices match the quality of the food they're receiving, to put it politely.

"$ meal that I wouldn't feed to a pig," a customer wrote about a Panda Express in Washington. "I ordered to-go orange chicken plus honey walnut shrimp (extra $) and chow mein. Asked for extra soy sauce, received none, zero napkins or utensils, plus two rubbery egg rolls. Old, old, old chow mein, probably cooked in a.m., gummy chicken and shrimp. Shrimp sat in a serving pan so long, they were fried on one side."

the exterior of a Subway restaurant

ACSI customer satisfaction score (out of ): 75

On the ACSI survey, Subway's customer satisfaction score went down four points, the biggest drop year over year, from 79 to And in the midst of COVID, customers on Consumer Affairs have said that some locations of this sandwich chain seem to be struggling to keep hygiene in mind. "As I observe [the owner] toast my fast food restaurant, he starts sneezes all over the place," a customer wrote about a restaurant in California. "He wasn't even wearing a mask. To make matters worse, he takes my sub out of the toaster, sets it down on the prep counter, and began to ask me what toppings I'd want. I just looked at him… This owner didn't even excuse himself to go wash his hands, change his gloves, or wipe down the equipment." The customer said they decided not to complete their order and walked out instead.

Though Subway has still managed to keep an average overall customer rating of out of 5 stars on Consumer Affairs, another thing customers point out is they feel they aren't getting what they're paying for. "I will be trying other sub shops that serve more meat. I am truly unhappy and not satisfied, especially because of the higher price for less meat," a Subway diner in Colorado wrote.

an exterior of a Dairy Queen restaurant

ACSI customer satisfaction score (out of ): 74

Dairy Queen wasn't previously ranked on the ACSI survey, but this year, it received a 74, which is the third-lowest score among fast food restaurants. And while it has a better reputation on Consumer Affairs, with a overall customer rating out of 5 stars, customers have called D.Q. out for its long wait times, high prices, and quality that doesn't match.

"I am extremely amazed at how horrific that place looks," one wrote about a Dairy Queen in Texas. "The tile was coming up and missing on the floor. The poor workers didn't have much help and it took over 10 minutes to get my food. The most disturbing encounter during my visit was I was charged 69 cents for 1 honey mustard for a chicken tender kids meal. I can't comprehend how the owner of this location would charge their customers for circa homes for sale in south carolina Florida, another customer had an unsavory experience with their burger. "Since I was in my car, I left the wrapper around the burger and ate the entire burger with the exception of a piece of the bun that had no meat left on it. When I looked closely, the bun had mold on it. I was extremely disgusted. I returned with the piece of molded bread and spoke with the manager who apologized, refunded me for my meal, however, did not act like it was a big deal. It was…I did not know how much of the bun was actually molded that I had ingested. Needless to say they have lost my business forever because there is absolutely no excuse for that."

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the exterior of a Taco Bell

ACSI customer satisfaction score (out of ): 74

Taco Bell's ranking stayed the same on the ACSI survey year over year, tying with Dairy Queen on the report with a score of On Consumer Affairs, however, customers seem to trust D.Q. a little more than Taco Bell, as it has a star overall customer rating. According to diners, the Fast food restaurant fast food chain is not without its problems.

"It is my favorite thing to eat. Unfortunately, I won't return. My order was wrong over half the time. With how often I went there, I contacted Taco Bell to ask them to make it right as I was a frequent customer. No response. They don't care about their customers," one former Taco Bell fan in Wisconsin wrote.

Another in Virginia saw an employee drop food and not use proper protocol to handle the situation. "The young man preparing the food dropped a wrap on the floor and was going to keep the same gloves on after picking it up until another customer said something. Also when I said something to the manager, he was laughing and smirking and going slow on purpose. It was unacceptable. I will never dine or get take out from this Taco Bell again," they said.

A sign for and exterior of Jack in the Box restaurant in Temple, Arizona

ACSI customer satisfaction score (out of ): 73

Jack in the Box got a score of 73 on the ACSI survey for the second year in a row. On Consumer Affairs, this fast food chain has a out of a 5-star overall customer rating, which guests say is because of how unfriendly the staff can be, especially when it comes to feedback.

"They were rude at the window and on the phone," one customer wrote about a Jack in the Box in Texas. "They didn't give me my onion rings, or 1 of my jumbo [Jack burgers] … We didn't check the bag when we were in line because of so many cars behind us… Checked and noticed we were short, so we went back and there were 7 cars in line, so we called and told the lady we had kind of a big order and we didn't get our onion rings and burger. She snapped at me and she said, 'I put them in your bag myself.'"

A California customer said they had a similar Jack in the Box experience when there were items missing from their order. "When they give you the order and don't wait to see if everything is there like you ordered and they go inside, then you realize a few things are missing. You try to tell them very politely but the manager comes running and screaming at you to get out and she doesn't want to hear you," the customer said.

the exterior of a Popeyes restaurant in Houston, Texas

ACSI customer satisfaction score (out of ): 73

Popeyes' 74 on last year's ASCI survey fast food restaurant a great one, but on this year's, things got a bit worse as the Louisiana-inspired chain went down another point. Similarly, on Trustpilot, Popeyes has a very low out of a 5-star overall customer rating. And although this restaurant is known for its i am an account holder of your bank and biscuits, customers have said that these specific dishes aren't very tasty.

"I use to love me some Popeyes, but today after trying the nuggets I am very disappointed in everything I got, except the shrimp," a customer wrote about location in Colorado. "The chicken had VERY little seasoning… NO SALT AT ALL… The potatoes, exactly the same… The biscuit was dry… Just not impressed."

Another customer in the Midwest called their Popeyes' meal their "worst dining experience in years" due to lack of options and unsanitary practices. According to the diner, "Staff was apathetic towards customer satisfaction. Sold out of many items and offered to provide substitutes, but they too were substituted with other fast food restaurant. Waited a ridiculously long time for nuggets, only to be handed the wrong ones anyway. Kitchen was horrendously dirty, garbage overflowing, food covering the floor, all in view from the dining room. At one point a worker reached into the garbage, took something out and looked at it, threw it back in the garbage, and returned to … the kitchen. Never returning again."

RELATED: This Is the Least Trusted Airline in the U.S., According to Data.

a sign and carhop spaces for Sonic Drive-In restaurant in Houston, Texas

ACSI customer satisfaction score (out of ): 73

Like Popeyes, Sonic's ASCI score dropped by one point this year. The drive-in chain also has a very poor score on Trustpilot, though not as bad as Popeyes' with a out of a 5-star overall customer rating. On the review site, many customers shared their experiences with Sonic's poor quality food and unprofessional staff.

"I order a chicken sandwich meal after waiting in the drive-through line for a rather long time while watching an employee play on her phone," one diner wrote about a Sonic in Alabama. "When I got my drink, they gave me the smallest straw possible and the employee was laughing about how they won't have any until tomorrow. The chicken was gross, with ketchup and mayo all over the place and the fries [were] cold. I am a very unhappy customer and very dissatisfied."

A California Sonic customer said they also received their food cold not once, but twice. "It had been years since our last visit. … Two burgers were delivered to our car and came completely COLD. We complained and returned [the] burgers. Second set arrived fairly quickly and were COMPLETELY COLD again! My wife and I will not be coming back!"

the exterior of a Wendy's restaurant

ACSI customer satisfaction score (out of ): 73

On the ACSI survey, Wendy's customer satisfaction score went down three points, from a 76 to a Customers on Trustpilot seem dissatisfied as well, giving the popular fast food chain a out of a 5-star rating over the inaccuracy of their orders and poor customer service.

"Ordered a salad with no cheese at p.m. on our way home. We get home and there's cheese on it, so we call them to tell them there was cheese on it and that we would like to bring it back to get a new one," one customer wrote about a Wendy's in Indiana. "The manager was very rude to us, started cursing at us over the phone, keep in mind we were very nice to her… She told us she can't be in 10 places at once and this is coming from the night manager… She told us to get over our self and called us all kinds of names on the phone, never offered to replace the salad, and she hung [up] the phone upon us."

Another reviewer said their customer service experience was lacking for another reason. "The fries were really soggy. And they put no toppings on any of the burgers. I complained online, it nearest wells fargo atm near me a manager would contact you within three business days. I never received a response," they said.

the exterior of a McDonald's restaurant

ACSI customer satisfaction score (out of ): 70

With a score of 70, the world's largest fast food restaurant is also the one customers fast food restaurant the worst impression of. McDonald's reputation hasn't improved year over year either—the chain received the same score in the ASCI survey, when it was also voted the least trusted fast food restaurant. And even though it has a out of a 5-star overall customer ranking on Consumer Affairs, diners don't necessarily feel like they're getting their bang for their buck.

"I ordered a fruit and yogurt parfait," one wrote about a McDonald's in Florida. "I was disappointed to see that the already small size cup has gotten even smaller, like half the size it used to be AND the price has gone up… To me, it's just not worth the $ for maybe 5 spoons of yogurt, one mushy strawberry, and 2 blueberries."

Another customer also said they've found that the staff is hardly pleasant. "I was at the McDonald's in San Diego … [There were] errors in my order and there was a rude manager who was disrespectful," they said. "He argued with me and literally laughed at me when I voiced my concern. You need to educate your managers on how to be respectful of their customers!"

RELATED: This Is the Least Trusted Restaurant Chain in the U.S., According to Data. 

Источник: mynewextsetup.us

10 Oldest Fast Food Chains in the World


While other countries and civilizations have had “fast food” (foods that can be eaten on the go) for centuries, the concept of fast food as we know it today originated in the United States in the early 20th century. These early pioneers of the fast food industry were some of the first to demand consistency across all of their locations to ensure that their customers had the same experience at every restaurant with their name. Many of these fast food chains invented industry staples, such as the two-way intercom ordering system. All of these fast food chains are still around today and have grown into global powerhouses.

Burger King

Year Founded:
Founder(s):  Keith J. Kramer and Matthew Burns
Year Franchising Started: 
Current No. of Locations: over 15,
Headquarters: Miami-Dade County, Florida, USA

Burger King was founded in as Insta-Burger King by Keith J. Kramer and Matthew Burns in Jacksonville, Florida. Kramer and Burns named their new restaurant Insta-Burger King after the Insta-Broiler machines they used to cook their burgers. The broiled burgers were such as hit that Kramer and Burns started franchising right away and required all franchises to use the Insta-Broiler machine.

Insta-Burger King grew rapidly within two years, but began facing financial troubles despite the success. As the company continued to struggle, Miami-based franchisees David Edgerton and James McLamore purchased the company and renamed it Burger King in Edgerton and McLamore are responsible for many of Burger King&#;s signature features. They invented the flame broiler machine used today after they realized that the Insta-Broilers would breakdown from the meat drippings. Edgerton and McLamore also created the chain&#;s mascot, the Burger King in and Fast food restaurant invented the Whopper in Today, Burger King is one of the largest fast food burger chains in the world and has over 15, locations around the world.

Did You Know?

All Burger King restaurants in Australia are called Hungry Jack&#;s because the name Burger King was already trademarked by a food shop in Adelaide when the company decided to expand into the country. Australian master franchisee, Jack Cowin, chose the name Hungry Jack&#;s from a list provided to him by Burger King.


9. Sonic

Year Founded: June 18,
Founder(s):  Troy Smith
Year Franchising Started: 
Current No. of Locations: over 3,
Headquarters: Oklahoma City, Oklahoma, USA

Sonic was founded in as Troy Smith was trying to return to his life in Seminole, Oklahoma after serving in the U.S. Army during World War II. Smith spent some time working as a milk and bread deliveryman before purchasing a small diner. Not long after, Smith sold the diner so he could start a fast food restaurant called Troy&#;s Pan Full of Chicken. InSmith once again shifted gears and took over a walk up root beer stand called the Top Hat, the original name of Sonic.

Initially, customers had to walk up to the Top Hat stand to place their orders, but Smith installed drive-in speakers after seeing them in Louisiana. Smith then hired carhops to deliver the food, thus creating the Sonic of today. InSmith began franchising the Top Hat after he met Charles Woodrow Pappe, an entrepreneur, who was impressed with Smith&#;s drive-in restaurant. After learning that Top Hat was already trademarked, Smith and Pappe changed the chain&#;s name to Sonic in Since then, Sonic has grown to over 3, locations in 45 states.

Did You Know?

Instead of having a traditional franchise fee, Troy Smith and Charles Pappe charged two cents per hamburger, which amounted to a penny profit per bag stamped with Sonic&#;s logo.


8. Jack in the Box

Year Founded: February 21,
Founder(s):  Robert Oscar Peterson
Year Franchising Started:  early s
Current No. of Locations: 2,
Headquarters: San Diego, California, USA

Jack in the Box was founded in by Robert O. Peterson in San Diego. Peterson already owned a small chain of restaurants called Topsy&#;s Drive-In. By the end of the s, Peterson&#;s restaurants had a circus décor, which he carried over when he opened the first Jack in the Box.

Jack in the Box was one of the first drive-thru restaurants that used the intercom system, which Peterson had bought the rights to use in from George Manos. Peterson improved on the intercom system and established the first two-way intercom system, the one used today by ever fast food drive-thru. Over the next few decades, Peterson expanded Jack in the Box and inhe sold the company to Ralston Purina Co. Under Ralston Purina, Jack in the Box began franchising and by the end of the s, the chain had 1, locations. Today, Jack in the Box is owned by Apollo Global Management and has come to be known for its quirky mascot and wide variety of items meant to satisfy any craving.

Did You Know?

Although Jack had always been a staple of Jack in the Box (as the clown on the top of store&#;s roof and atop the drive-thru intercom), he made his debut as we known him today – the company&#;s fictional founder, CEO, and bryant park winter village new york city pitchman – in


7. Dunkin&#; Donuts

Year Founded:
Founder(s):  William Rosenberg
Year Franchising Started: 
Current No. of Locations: over 12,
Headquarters: Canton, Massachusetts, USA

Dunkin&#; Donuts dates back to when William Rosenberg opened a donut and coffee restaurant in Qunicy, Massachusetts called Open Kettle. Two years later, after brainstorming with company executives, Rosenberg decided to rename the restaurant Dunkin&#; Donuts. It is the oldest fast food donut chain in the world.

Rosenberg&#;s goal was to “make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well merchandised stores.” Dunkin&#; Donuts was an immediate success and inRosenberg began opening franchised locations. Within 10 years, Dunkin&#; Donuts grew to locations and has not slowed down since. Over time, Dunkin&#; Donuts began selling other food, such as breakfast sandwiches. To reflect its expanded menu, Dunkin&#; Donuts is currently rebranding itself as just Dunkin&#.

Did You Know?

Today, there are over 12, Dunkin&#; Donuts restaurants across 46 countries.


6. In-N-Out Burger

Year Founded: October 22,
Founder(s):  Harry and Esther Snyder
Year Franchising Started:  N/A – all locations are company-owned
Current No. of Locations: over
Headquarters: Irvine, California

Of all the fast food chains on this list, none have a bigger cult following than In-N-Out Burger. The chain&#;s popularity is due to its regional availability – In-N-Out does not franchise and never opens locations outside of the Western half of the United States (California, Arizona, Nevada, Utah, Texas, and Oregon). In-N-Out also touts family values and serves simple yet high quality food that is beloved by nearly everyone that&#;s tried it.

In-N-Out was founded in by Harry and Esther Snyder in Baldwin Park, California. The Snyders established In-N-Out as a drive-thru hamburger stand, which was the first of its kind in California. For much of its history, In-N-Out has been family owned. For a few years, following the death of Esther Snyder inIn-N-Out had its first non-family member as the company&#;s president. However, In-N-Out is once again controlled by a Snyder, Lynsi Martinez, Ester and Harry&#;s granddaughter.

Did You Know?

In-N-Out&#;s packaging features Bible citations, such as Johnas a reflection of the Snyder family&#;s Christian beliefs. This was started by Rich Snyder, Harry and Esther&#;s son, in the s when he took over the company.


5. Dairy Queen

Year Founded: June 22,
Founder(s):  John Fremont McCullough
Year Franchising Started: 
Current No. of Locations: over 6,
Headquarters: Edina, Minnesota, USA

Dairy Queen is probably better known for its frozen treats, especially its signature Blizzard, but the chain also sells hot foods, including chicken strips, fries, and burgers. However, Dairy Queen did originally only sell soft-serve ice cream, which was invented in by Dairy Queen&#;s founder, John Fremont McCullough and his son Alex.

Initially, McCullough sold his product from his friend&#;s, Sherb Noble, ice cream shop. In the McCulloughs and Noble opened the first Dairy Queen in Joliet, Illinois. Throughout the s, Dairy Queen introduced many of its iconic menu items, including the Dilly Bar. Today, Dairy Queen has thousands of locations around the world.

Did You Know?

The little curl on the top of Dairy Queen&#;s soft-serve ice cream cones is trademarked by the company.


4. McDonald&#;s

Year Founded: May 15,
Founder(s):  Richard and Maurice McDonald
Year Franchising Started: 
Current No. of Locations: over 37,
Headquarters: Chicago, Illinois, USA

While McDonald&#;s official stance is that Ray Kroc invented the company in by himself, this couldn&#;t be further from the truth and erases the real founders and the chain&#;s namesakes, Richard and Maurice McDonald. The McDonald brothers opened their first drive-in restaurant in in San Bernadino, California. Although McDonald&#;s is famous for its burgers today, the brothers actually originally sold slow-cooked barbecue sandwiches. Eventually, they started selling burgers and in they realized that most of their profits came from their hamburgers.

The McDonalds ended up closing their drive-in restaurant to open a new restaurant with a streamlined system that only hamburgers, cheeseburgers, potato chips, coffee, soft drinks, and apple pie. The chips and pies were swapped out for french fries and milkshakes the following year. Their concept was a success and by the early s, there were several McDonald&#;s restaurants in southern California. Ray Kroc became a McDonald&#;s franchisee in and eventually pushed the McDonald brothers out of the company and the restaurant industry completely. So, while Kroc may not have been McDonald&#;s real founder, he is responsible for turning it into the global powerhouse it is today.

Did You Know?

McDonald&#;s iconic Golden Arches were designed by architect Stanley Clark Meston and his assistant Charles Fish and the first McDonald&#;s location featuring the new logo opened in in Phoenix, Arizona.


3. KFC

Year Founded: March 20,
Founder(s):  Harland Sanders
Year Franchising Started:  September 24,
Current No. of Locations: over 20,
Headquarters: Louisville, Kentucky

KFC is the world&#;s first fast food chicken chain restaurant and began in when Harland Sanders began selling food to hungry travelers out of the gas station that he owned at the time. As business increased, Sanders decided to purchase the gas station across the street because it had more visibility. With the second station converted into a restaurant, Sanders started selling fried chicken and the rest is history.

Since fried chicken took too long to cook, Sanders began looking for a way to prepare the chicken faster. Inthe first commercial pressure cookers were released to the market and Sanders bought one and converted it into a pressure fryer. Sanders revolutionized the cooking method for fried chicken and he was able to produce larger quantities of chicken that were cooked through, remained juicy, and were crisp on the outside. The following year, Sanders perfected his famous Original Recipe of 11 herbs and spices. Today, KFC is the second largest fast food chain in the world (by sales) after McDonald&#;s.

Did You Know?

Colonel Sanders is not technically a real military colonel, but in Governor Rudy Laffoon made him an honorary Kentucky Colonel for his contributions to the state&#;s cuisine.


2. White Castle

Year Founded: September 13,
Founder(s):  Billy Ingram and Walter Anderson
Year Franchising Started:  N/A – all locations are company owned
Current No. of Locations: about
Headquarters: Columbus, Ohio, USA

Since A&W started out as a root beer stand, many people consider White Castle to be the world&#;s first true fast food restaurant. White Castle was founded in by Billy Ingram and Walter Anderson in Wichita, Kansas. From the start White Castle sold burgers, so it is definitely the oldest fast food burger chain in the world.

Although Anderson already had experience operating burger stands, when he and Ingram decided to start White Castle, Americans weren&#;t obsessed with hamburgers like they are. Ally auto loan modification fact, many people saw burgers as unsafe and undesirable. To help change public perception, Anderson and Ingram made sure their first White Castle restaurant was clean and spotless. They also made sure their employees were well-groomed. Another innovative touch that Anderson and Ingram added was to grind the beef in full view of customers. All of their ideas worked and White Castle began expanding in the area within a few years.

Did You Know?

White Castle remains relatively small compared to some of the other chains on this list because it has never franchised and all locations remain company-owned.


1. A&W

Year Founded: June 20,
Founder(s):  Roy W. Allen and Frank Wright
Year Franchising Started: 
Current No. of Locations: 1,+
Headquarters: Lexington, Kentucky, USA

A&W traces its roots to June 20,   Roy W. Allen opened a root beer stand in Lodi, California. Allen had purchased his root beer recipe from a pharmacist and decided to start selling the drink on a hot summer day that happened to coincide with a city-wide party celebrating the homecoming of local World War I heroes.

Allen&#;s root beer was a hit and two years later, he partnered with former employee Frank Wright to open additional root beer stands in the area. Around this time, Allen and Wright coined the name A&W, which uses the first letter of both of their last names. As their success continued, Allen and Wright decided to sell A&W franchises in This makes A&W theoldest fast-food chain in the world. Over time A&W expanded its menu and added food such as burgers, hot dogs, cheese curds, and other typical fast food fare.

Did You Know?

A&W opened its first international location in Canada in Winnipeg, Manitoba in The restaurant chain now has locations around the world.


Источник: mynewextsetup.us
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