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: First tennessee customer service

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Not Insured By Any Federal Government Agency

Bonus Offer

Offer is valid on new accounts only. To qualify, company must spend $3, within the first three months of account opening to how late can you pay duke energy bill the bonus. 10, bonus points will be credited within 60 days of qualification under the description: Commercial Spend Bonus.

Earning Points

Base Rewards Tier: Earns (i) one (1) point for each dollar you spend for net retail purchases (gross retail purchases less any returns or credits), (ii) three (3) points for each dollar you spend for net retail purchases in the follow rewards category: gas stations (2 additional points on top of the 1 point per dollar earned on net retail purchases), (iii) two (2) points for each dollar you spend for net retail purchases in the following rewards categories: restaurants and travel (airlines, auto rental, and lodging) (1 additional point on top of the 1 point per dollar earned on net retail purchases).

Rewards Categories: Merchants who accept Visa credit cards are assigned a merchant code, which is determined by the merchant or its processor in accordance with Visa procedures based on the kinds of products and services they primarily sell. We group similar merchant codes into categories for purposes of making reward offers to you. We make every effort to include all relevant best business pinterest accounts codes in our rewards categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code in that category. When this occurs, purchases with that merchant won't qualify for rewards offers on purchases in that category.

Businesses may earn up to 10, points per calendar month, excluding bonus points. Points earned are available for redemption for a 3 year term. Points expiring during the year will be cleared from the Program Account on the last day of the month in which they expire.

Rewards Redemption

Businesses in the Base Rewards Tier may redeem points for (i) cash back to a First Citizens checking or savings account or credit card statement credits, (ii) credit towards a First Citizens personal loan or mortgage principal, (iii) Pay Me Back statement credits, (iv) travel rewards, including airline tickets, hotel, car rentals, cruises and tours, (v) retail gift cards and certificates and (vi) merchandise and (vii) donations.

These Terms are only a summary. Other restrictions and requirements apply. The full First Citizens Rewards® Program Rules will be provided upon enrollment and are accessible via the program website at mynewextsetup.us at log in.

Program Rules are subject to change or cancellation without notice.

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Health insurance that's here for you

See what we're doing in our community

Let’s find the health insurance plan that works for you

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Medicare Plans

If you're over 65, first tennessee customer service can help you understand your Medicare options and find the plan that's best for you and your budget.

See more

Includes
  • $0 Drug and $0 Medical Deductible
  • No Referrals
  • Wide choice of doctors and hospitals

See Plans

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Medicare with Medicaid Plans

If you're enrolled in Medicaid and eligible for Medicare, our BlueCare Plus plan helps you stay covered with extra care.

See more

Includes
  • Dental and hearing coverage
  • Extra help with special needs
  • Transportation services

See Plans

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Individual & Family Plans

If you're not covered by an employer, we have health plan options for you and your entire family.

See more

Includes
  • Free preventive care and screenings
  • Coverage when you travel out of state
  • Discounts on health and wellness programs, products and more

See Plans

+

Medicaid Plans

If you have special health and budgetary needs, we have a variety of BlueCare plans and programs to keep you covered.

See more
Includes
  • Free preventive care and screenings
  • Medical and behavioral health care and prescription medicines
  • Coverage varies based on age and benefit

See Plans

+

Dental & Vision Plans

If you want to complete your coverage, we have a variety of dental and vision plans for you to choose from

See more

Includes
  • Routine eye and dental exams
  • Access to one of the largest networks in Tennessee
  • Discounts and savings

See Plans

+

Employer & Group Plans

If you're looking for medical, dental and vision plans for you and your employees, we have options to keep you covered from head to toe.

See more

Includes
  • Medical, dental and vision all on one ID card
  • Access to one of the largest networks in Tennessee
  • Discounts and savings

See Plans

    We’ve made some changes to help you get the care you need. If you get a bill you weren’t expecting or have any questions, contact us.

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    Vaccine information

    Vaccines are more widely available across the country, and we’re covering vaccines and boosters for eligible members. We’re also sharing real stories of people who got a COVID vaccine – how they decided, what was it like and how they’re feeling now.

    Learn more
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    Telehealth and virtual visits

    If you get your insurance through your employer or buy it on your own, we now support telehealth visits for these plans. You can now have virtual visits with providers in our networks who first tennessee customer service this service to help you manage your health without leaving your home.

    Log in for more virtual care options
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    Commitment to our communities

    The COVID pandemic has been a time of uncertainty for residents and businesses across Tennessee. Find out how our foundation is helping our neighbors and communities facing difficulties due to the virus.

    See our support

    Learn More



      As a mission-driven, not-for-profit company, we’ve been part of the community for over 75 years as the trusted insurer for individuals, families and employees in Tennessee. So, you can expect excellent coverage, benefits and support for all your health care needs.

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      Sanitas Medical Centers

      Sanitas offers exclusive primary and urgent care as well as extended hours to BlueCross members in Memphis and Nashville.

      See locations

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      Better Tennessee

      We’re committed to the great state of Tennessee by improving health and supporting the programs, services and people that help build a stronger community.

      See our mission

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      BlueCross Healthy Places

      Our Healthy Places program creates public spaces like parks, athletic fields and playgrounds to keep our communities healthy and strong.

      See our spaces

        Источник: mynewextsetup.us!ut/p/z0/04_Sj9CPykssy0xPLMnMz0vMAfIjo8ziTQwMDTyM_A0CDIItjQwCzYJDXDyCLIxMLI30C7IdFQHyKcgm/

        Questions & Comments

        Use this form to send us questions, comments and feedback. Your correspondence will be directed to the most appropriate person and answered within one to two business days. For faster service, call us at

        Fields marked with a "*" are required.

        While most questions and comments can be resolved through email, call us at if any of the following situations apply:

        Issues that require immediate attention such as: 

        • lost or stolen items like credit cards, debit cards or checks
        • identify theft
        • fraudulent transactions

        Issues that involve sensitive information such as: 

        • user names and passwords
        • account numbers and balances
        • transaction information
        • social security numbers

        Replies come from [email protected]. If using a spam blocker, you may need to add this address to receive our response.

        Are you a First Horizon Bank customer and enrolled in Digital Banking? If “yes,” please log into Digital Banking and send us a secure message. Click on the Messages icon and select the Secure Messages tab and click on the Send Us a Secure Message button. Secure Messaging allows us to communicate easily to address account specific questions and inquiries. 

        Источник: mynewextsetup.us

        Baptist Memphis

        The East Memphis campus of Baptist Memorial Health Care includes our flagship hospital, Baptist Memorial Hospital-Memphis, which is one of Tennessee's highest volume medical centers. This acre campus is also home to Baptist Memorial Hospital for Women, the Spence and Becky Wilson Baptist Children’s Hospital, Baptist Memorial Restorative Care Hospital, Baptist Heart Institute, Baptist Women’s Health Center and five (5) physicians’ office buildings.

        Hospital Patient Guide & Forms

        Updated Visitor Guidelines

        Parking: Self, Valet and Shuttle

        Well-lit, security-patrolled garages are located on our hospital campus. Handicap parking is available in both the outside lots and on each floor of the parking garages.

        Valet Parking is available at the main entrance to the hospital and at the entrance to Walnut Grove, Medical Plaza 1. This service is available at both locations Monday through Friday from 7 a.m. until 5 p.m. for a nominal fee.

        Shuttle Service is complimentary and available at all times for transportation to and from the locations on the hospital campus, including Hampton Inn. For shuttle transportation to your vehicle, dial from any in-house phone located at any hospital entrance. For shuttle transportation from your vehicle to the building, dial

        ATM: Vending area on the first floor next to the cafeteria.

        Baby Changing Stations: Main lobby restrooms.

        Food Service

        Willows Café—First Floor

        Weekdays
        Breakfast:
        a.m. until a.m.
        Lunch: a.m. until p.m.
        Dinner: p.m. until p.m.
        Grill: a.m. until a.m; a.m. until p.m.

        The grill closes at p.m.; Grab & Go items are available until p.m.

        Weekends
        Breakfast: a.m. until a.m.
        Lunch:  a.m. until p.m.
        Dinner:  p.m. until p.m.
        Grill:  a.m. until a.m; a.m. until p.m.


        Starbucks—First Floor
        Weekdays: a.m. until p.m.
        Saturday: a.m. until p.m.
        Sunday: Closed

        Vending machines are located on floors 2 through 4 next to the guest elevators. A large vending area is located on the first floor next to the Willows Café.

        Specialized Amenities and Services

        Counseling

        Counseling services for patients: dietary, financial, health care choices, religious, rehabilitation and lifestyle arrangements.

        Chapel

        The chapel is located on the first floor of the hospital near the main entrance is always open to provide a quiet place for prayer and meditation.

        Sunday service: a.m. (Also viewable live on channel 6 in patient rooms.)
        Weekday prayers: a.m. until a.m.

        Gift Shop and Flower Deliveries

        The Gift Shop is on the first floor at the hospital’s main entrance. Free delivery is available upon request. Dial from your room. 
        Monday through Friday a.m. until p.m. 
        Weekends: a.m. until p.m. 
        Flower delivery: Local florists make deliveries to patients Monday through Saturday.

        Hearing-Impaired Services

        TDD (Telephone Device for the Deaf) equipment is available at no charge for our hearing-impaired patients. In addition, interpretation services are provided for our hearing-impaired patients upon request. Please contact the nursing staff or Help Line. More on hearing impaired services.

        Interpretation Services

        When needed, interpretation services are provided for patients who do not speak English. Please contact your nurse for assistance with obtaining a language interpreter. Learn more on translation services.

        Laundry Room

        A complimentary washer and dryer set is available on the third floor of the hospital. Detergent may be purchased in the gift shop.

        Library

        The Ann L. and Joseph H. Powell Library for patients and visitors is open weekdays from a.m. until p.m. and is on the 1st floor of Walnut Grove, Medical Plaza 1. Services include computer and internet access, faxing, photocopying, as well as health-related resources available for checkout.

        Mail Services

        Patient mail is received by our mailroom Monday through Saturday and is delivered to patients. Once you are discharged, your mail will be forwarded to your home address. Stamps may be purchased from the gift shop on first floor of the hospital. A mail drop is located in the guest elevator alcove on the first floor in the main lobby.

        Notary Public

        Please consult the local phone directory for notaries public. Hospital staff and volunteers are prohibited from witnessing or notarizing any documents related to a patient’s health care wishes.

        Pharmacies (retail)

        The Walnut Grove Plaza Pharmacy is in the building directly across from the hospital’s main entrance (Medical Plaza 1) and is available to you for any prescriptions or over-the-counter (OTC) medications you might need to take home upon discharge. 

        Monday through Friday (Except holidays)
        a.m. until p.m.


        The Baptist Specialty Pharmacy is located next door to the Walnut First tennessee customer service Plaza Pharmacy and is available to fill prescriptions for complex medical conditions. Prescriptions are available for pick-up or through mail order.

        Monday through Friday (Except holidays)
        9 a.m. until 5 p.m.

        Staff Uniform Colors

        Most hospital staff members are dressed in uniforms of varying colors to help patients distinguish between those who perform different duties:

        Royal Blue and/or WhiteNursing
        Light BluePCA/Patient Care Techs
        Navy BlueRadiology, Unit Secretary, Environmental Services
        GreenRespiratory Therapist
        TealPhlebotomist, Patient Transportation
        OliveNurse Interns
        White Lab CoatPharmacist, Nurse Manager, Dietitian
        White Shirt w/Black SlacksDietary Assistant

        Locally Available Financial Assistance

        Baptist collaborates with a number of community service organizations that share our mission of healing, teaching and preaching. Many of these same organizations offer many financial assistance programs and opportunities, as well as numerous free resources to people in the communities they serve, including:

        • Medical care
        • Transportation
        • Housing
        • Food assistance
        • Substance abuse counseling
        • Education support for parents and students
        • Legal aid
        • Immigration services
        • Job training and placement, and more.

        To learn what’s available in your area, click or tap the button below. This service is offered as a convenience to you and for general information purposes, and does not represent an endorsement of any kind.

        Local financial assistance options

        Nondiscrimination Policy 

        In accordance with Title VI and VII of the Civil Rights Act of and its implementing regulations, Baptist Memorial Hospital-Memphis, directly or through contractual or other arrangements, admits and treats all persons without regard to race, color, sex, age, disability or national origin in its provision of services and benefits, including assignments or transfers within the facility and referrals to or from the facility. Staff privileges are granted without regard to race, color or national origin.

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        Service Disconnections to Resume

        We continue to find ways to assist customers during the coronavirus pandemic and its aftereffects. Plans are being made to resume field operations, including service disconnections.  Please click your state below to see more state specific information.

        Selecting your state will provide specific service disconnections dates, outside assistance agencies available in your area, field collection activities, and payment arrangements.

        ​OhioPennsylvaniaNew JerseyMarylandWest VirginiaNew York

         

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        Ohio Information

        Service Disconnections Resumed on October 5,

        Service disconnection and collection activities have customer service number for keybank for Ohio customers, on October 5, If the termination date on your disconnection notice is on or after October 5,your service may be terminated for non-payment. All normal collections practices have resumed including payment plan options, requirements for reconnections, and late payment charges.

        Payment Arrangements
        Customers who are having difficulty paying their bills and are at risk for disconnection should call us immediately to arrange a payment plan and request information on potential assistance programs to avoid termination.

        Contact us Monday – Friday, from 8 a.m. – 6 p.m.

        • Ohio Edison –
        • The Illuminating Company –
        • Toledo Edison –

        Assistance Programs
        For information about assistance programs for which residential customers may be eligible, please visit Assistance Programs.

        Field Personnel
        Field personnel in the community performing collection activities will be following proper safety measures and taking necessary precautions against the spread of COVID

        OK

         

        Pennsylvania Information

          Service Disconnections Resumed 

        Service disconnection and collection activities resumed for Pennsylvania customers effective November 9,   If the termination date on your disconnection notice is on or after November 9,your service may be terminated for non-payment. All normal collections practices have resumed including payment plan options and requirements for reconnections. These notices can be used as proof of situation by agencies who provide financial support to assist with bills. 

        Payment Arrangements & Assistance Programs
        If you are having difficulty paying your residential bill, you may be eligible for outside assistance programs and payment arrangements based on your household income level.

        To avoid termination, call us to arrange a payment plan and visit Assistance Programs to search for the agencies that may be able to provide help paying your bill.

        Field Personnel
        Field personnel in the community performing collection activities will be following proper safety what credit score you need for amazon credit card and taking necessary precautions against the spread of COVID

        OK

         

        New Jersey Information

          Service Disconnections 

        In New Jersey, we will comply with any state orders to postpone disconnection activities as long as necessary.

        Residential
        Service terminations for residential customers will resume no sooner than July 6,   Disconnection notices can be used as proof of situation by agencies who provide financial support to assist with bills.

        Nonresidential
        Service terminations for nonresidential customers resumed on October 15,   

        Payment Arrangements
        Customers who are having difficulty paying their bills should call us to arrange a payment plan and request information on potential assistance programs to avoid termination. Customers are urged to contact us while enhanced payment arrangements are still available.  

        Assistance Programs
        For information about assistance programs, including arrearage forgiveness programs for which residential customers may be eligible, please visit Assistance Programs.

        Field Personnel
        Field personnel in the community performing collection activities will be following proper safety measures and take necessary precautions against the spread of COVID

        Meter Reading
        During the pandemic, your bill amount may have been estimated due to the suspension of actual meter readings for the safety of our customers and employees.

        Effective June 1,First tennessee customer service will resume reading all meters. Actual meter readings help us provide you with accurate billing and consumption information. If you have received multiple estimates, your first tennessee customer service may need to be rebilled based on actual readings.

        Our employees will be taking appropriate preventive measures such as wearing Personal Protective Equipment (PPE) and maintaining social distancing will be in place to protect personal health. All our employees wear photo ID badges.

        If there are any questions, please call  

        OK

         

        Maryland Information

        Service Disconnections 

        Nonresidential
        Service disconnection and collection activities resumed for Maryland nonresidential customers on October 1,

        Residential
        Service disconnection and collection activities resumed for Maryland residential customers on November 15,   If the termination date on your disconnection notice is on or after November 15,your service may be terminated for non-payment.

        Customers who are having difficulty paying their bills and are at risk for disconnection should call us immediately to arrange a payment plan and request information on potential assistance programs to avoid termination. Contact us atMonday – Friday, from 8 a.m. – 6 p.m.   

        Assistance Programs
        For information about assistance programs for which residential customers may be eligible, please visit Assistance Programs.

        Field Personnel
        Field personnel in first tennessee customer service community first tennessee customer service collection activities will be following proper safety measures and taking necessary precautions against the spread of COVID 

        OK

         

        West Virginia Information

        Service Disconnections Resumed 

        Nonresidential
        Service disconnections resumed on September 15,

        Residential
        Service disconnection and collection activities resumed for residential customers on November 4,   If the termination date on your disconnection notice is on or after November 4,your service may be terminated for non-payment. All normal collections practices have resumed including payment plan options, requirements for reconnections, and late payment charges.

        Payment Arrangements
        Customers who are having difficulty paying their bills and are at risk for disconnection should call us immediately to arrange a payment plan and request information on potential assistance programs to avoid termination.  

        Contact us Monday – Friday, from 8 a.m. – 6 p.m.  

        • Mon Power –    
        • Potomac Edison –

        Assistance Programs
        For information about assistance programs for which residential customers may be eligible, please visit Assistance Programs.

        Field Personnel
        Field personnel in the community performing collection activities will be following proper safety measures and taking necessary precautions against the spread of COVID

        OK

         

        New York Information

          Service Disconnections

        We continue to find ways to assist customers during the coronavirus pandemic and its aftereffects. Penelec will comply with any state orders to postpone service terminations as long as necessary.

        Payment Arrangements & Assistance Programs
        Customers who are having difficulty paying their bills should call us to arrange or restructure a payment plan and request information on potential assistance programs. Customers are urged to contact us while enhanced payment arrangements are available with no requirement of a down payment, late fees, or penalties. 

        For information about assistance programs first tennessee customer service customers may be eligible for, please visit Assistance Programs.

        After disconnection activities have resumed, all normal collections practices will also resume including first tennessee customer service plan options and requirements for reconnections.  

        Field Personnel
        Field personnel in the community performing collection activities will be following proper safety measures and take necessary precautions against the spread of COVID 

        OK

         

        Important Information

        Customers with a household income level of % or below federal poverty income guidelines are considered protected customers and are eligible for special payment assistance.  Protected customers may not be subject to service disconnection until March 31,as long as they contact us to provide household income information, enter into a payment arrangement, and apply for all eligible assistance programs.  Disconnection activity will proceed for those customers who do not take action.

        To determine your Federal Poverty Level (FPL), please see the chart below.  You will need to know the number of people and the annual/monthly income within your household.  If you are eligible to be protected and/or need payment assistance, contact us to provide the required information.

        PA COVID Annual IncomePA COVID Monthly Income
        Household Size% of FPL% of FPL
        1

        $38,

        $3,

        2

        $51,

        $4,

        3

        $65,

        $5,

        4

        $78,

        $6,

        5

        $92,

        $7,

        6

        $,

        $8,

        7

        $,

        $9,

        8

        $,

        $11,

        Each Additional

        $13,

        $1,

        OK

        Last Modified: August 4,

        Источник: mynewextsetup.us
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        Designed by experts; facilitated by educators; created with working parents in mind. For more than 30 years, Bright Horizons® has helped children discover their individual talents and strengths and become confident learners for life. Because early education isn't what we do, it's who we are.

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        Bright Horizons Family Solutions are behind the world’s most successful brands – employers who know that great performances start when employees are supported through all life stages. Learn about the benefits trusted by employers on best workplace lists around the world.

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        Great benefits, a fun workplace, and the opportunity to grow: that’s what you get with a Bright Horizons career. From headquarters to home offices, from teaching to tech, from center director to contact center; from education advisor to enrollment counselor; come join a company recognized year after year by best workplace lists. 

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        First tennessee customer service -

        Not Guaranteed By The Bank Or Its Affiliates

        Bonus Offer

        Offer is valid on new accounts only. To qualify, company must spend $3, within the first three months of account opening to receive the bonus. 10, bonus points will be credited within 60 days of qualification under the description: Commercial Spend Bonus.

        Earning Points

        Base Rewards Tier: Earns (i) one (1) point for each dollar you spend for net retail purchases (gross retail purchases less any returns or credits), (ii) three (3) points for each dollar you spend for net retail purchases in the follow rewards category: gas stations (2 additional points on top of the 1 point per dollar earned on net retail purchases), (iii) two (2) points for each dollar you spend for net retail purchases in the following rewards categories: restaurants and travel (airlines, auto rental, and lodging) (1 additional point on top of the 1 point per dollar earned on net retail purchases).

        Rewards Categories: Merchants who accept Visa credit cards are assigned a merchant code, which is determined by the merchant or its processor in accordance with Visa procedures based on the kinds of products and services they primarily sell. We group similar merchant codes into categories for purposes of making reward offers to you. We make every effort to include all relevant merchant codes in our rewards categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code in that category. When this occurs, purchases with that merchant won't qualify for rewards offers on purchases in that category.

        Businesses may earn up to 10, points per calendar month, excluding bonus points. Points earned are available for redemption for a 3 year term. Points expiring during the year will be cleared from the Program Account on the last day of the month in which they expire.

        Rewards Redemption

        Businesses in the Base Rewards Tier may redeem points for (i) cash back to a First Citizens checking or savings account or credit card statement credits, (ii) credit towards a First Citizens personal loan or mortgage principal, (iii) Pay Me Back statement credits, (iv) travel rewards, including airline tickets, hotel, car rentals, cruises and tours, (v) retail gift cards and certificates and (vi) merchandise and (vii) donations.

        These Terms are only a summary. Other restrictions and requirements apply. The full First Citizens Rewards® Program Rules will be provided upon enrollment and are accessible via the program website at mynewextsetup.us at log in.

        Program Rules are subject to change or cancellation without notice.

        Источник: mynewextsetup.us
        Not FDIC Insured

        Health insurance that's here for you

        See what we're doing in our community

        Let’s find the health insurance plan that works for you

        +

        Medicare Plans

        If you're over 65, we can help you understand your Medicare options and find the plan that's best for you and your budget.

        See more

        Includes
        • $0 Drug and $0 Medical Deductible
        • No Referrals
        • Wide choice of doctors and hospitals

        See Plans

        +

        Medicare with Medicaid Plans

        If you're enrolled in Medicaid and eligible for Medicare, our BlueCare Plus plan helps you stay covered with extra care.

        See more

        Includes
        • Dental and hearing coverage
        • Extra help with special needs
        • Transportation services

        See Plans

        +

        Individual & Family Plans

        If you're not covered by an employer, we have health plan options for you and your entire family.

        See more

        Includes
        • Free preventive care and screenings
        • Coverage when you travel out of state
        • Discounts on health and wellness programs, products and more

        See Plans

        +

        Medicaid Plans

        If you have special health and budgetary needs, we have a variety of BlueCare plans and programs to keep you covered.

        See more
        Includes
        • Free preventive care and screenings
        • Medical and behavioral health care and prescription medicines
        • Coverage varies based on age and benefit

        See Plans

        +

        Dental & Vision Plans

        If you want to complete your coverage, we have a variety of dental and vision plans for you to choose from

        See more

        Includes
        • Routine eye and dental exams
        • Access to one of the largest networks in Tennessee
        • Discounts and savings

        See Plans

        +

        Employer & Group Plans

        If you're looking for medical, dental and vision plans for you and your employees, we have options to keep you covered from head to toe.

        See more

        Includes
        • Medical, dental and vision all on one ID card
        • Access to one of the largest networks in Tennessee
        • Discounts and savings

        See Plans

          We’ve made some changes to help you get the care you need. If you get a bill you weren’t expecting or have any questions, contact us.

          benefits icon

          Vaccine information

          Vaccines are more widely available across the country, and we’re covering vaccines and boosters for eligible members. We’re also sharing real stories of people who got a COVID vaccine – how they decided, what was it like and how they’re feeling now.

          Learn more
          virtual benefits icon

          Telehealth and virtual visits

          If you get your insurance through your employer or buy it on your own, we now support telehealth visits for these plans. You can now have virtual visits with providers in our networks who offer this service to help you manage your health without leaving your home.

          Log in for more virtual care options
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          Commitment to our communities

          The COVID pandemic has been a time of uncertainty for residents and businesses across Tennessee. Find out how our foundation is helping our neighbors and communities facing difficulties due to the virus.

          See our support

          Learn More



            As a mission-driven, not-for-profit company, we’ve been part of the community for over 75 years as the trusted insurer for individuals, families and employees in Tennessee. So, you can expect excellent coverage, benefits and support for all your health care needs.

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            Sanitas Medical Centers

            Sanitas offers exclusive primary and urgent care as well as extended hours to BlueCross members in Memphis and Nashville.

            See locations

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            Better Tennessee

            We’re committed to the great state of Tennessee by improving health and supporting the programs, services and people that help build a stronger community.

            See our mission

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            BlueCross Healthy Places

            Our Healthy Places program creates public spaces like parks, athletic fields and playgrounds to keep our communities healthy and strong.

            See our spaces

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              Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender. Equal Housing Lender   Member FDIC

              Insurance Products and Annuities: May be purchased from any agent or company, and the customer’s choice will not affect current or future credit decisions.

              First Horizon Advisors is the trade name for wealth management products and services provided by First Horizon Bank and its affiliates. Trust services provided by First Horizon Bank.

              Investment management services, investments, annuities and financial planning available through First Horizon Advisors, Inc., member FINRA, SIPC, and a subsidiary of First Horizon Bank. Arkansas Insurance License #

              Insurance products are provided by First Horizon Insurance Services, Inc. (“FHIS”), a Tennessee corporation, and a subsidiary of First Horizon Bank. The principal place of business of FHIS is Madison Ave., Memphis, TN California Insurance License # OD Arkansas Insurance License #

              First Horizon Advisors, Inc., FHIS, and their agents may transact insurance business or offer annuities only in states where they are licensed or where they are exempted or excluded from state insurance licensing requirements.

              The contents of this website are for informational purposes only. Nothing on this website should be considered investment advice; or, a recommendation or offer to buy or sell a security or other financial product or to adopt any investment strategy.

              First Horizon Advisors does not offer tax or legal advice. You should consult your personal tax and/or legal advisor concerning your individual situation.

               First Horizon Bank.

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              Not Insured By Any Federal Government Agency

              Families First

              Families First, the state’s Temporary Assistance for Needy Families (TANF) program, is a workforce development and employment program. The Families First program emphasizes work, training, and personal responsibility. It is temporary and has a primary focus on gaining self-sufficiency through employment. The Families First program helps participants reach this goal by providing temporary cash assistance, transportation, child care assistance, educational supports, job training, employment activities, and other support services. Eligibility information can be found here. 

              You can apply for many of our services online.

              Have you noticed an increase in Families First benefits this month? Households qualifying as “child-only” in October will receive a one-time payment of $ on their EBT cards December 1, The payment provides extra support to caregivers who do not receive other Families First services like child care assistance, job training, and transportation support. These “child-only” cases are those where no adult receives Families First benefits themselves and the child living in the household is being raised by relatives instead of the child’s parents. Families who receive “child-only” benefits are often grandparents, aunts, and uncles stepping in to provide a stable and nurturing home for children.

              This Families First distribution is funded through the federal Pandemic Emergency Assistance Fund (PEAF). This payment is the first investment TDHS is making with those dollars. Additional support will be announced in

              PLEASE NOTE: DHS has implemented COVID precautions for all visitors entering office lobbies across the state. These rules will impact customers coming into state offices for scheduled in-person appointments.

              Guidelines include:

              • Arriving alone to drop-off or pick-up documents or take part in scheduled in-person appointments.
              • Answering COVID health screening questions.
              • Maintaining a distance of 6 feet from others.
              • Not experiencing any COVID symptoms.

              Some interview requirements have been temporarily waived for individuals receiving Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance to Needy Families (TANF) benefits. Customers filing initial applications and recertifications are not required to visit an office provided their identity has been verified and all other mandatory verifications have been completed.

              We Want to Hear From You!

              Your feedback is important to us. Please complete our Customer Experience Survey today!

              To be eligible for the program, participants must meet technical and financial eligibility standards and must agree to follow a Personal Responsibility Plan (PRP). As part of the PRP, the participants agree to keep immunizations and health checks up-to-date for their children, to keep their children in school, to cooperate with child support services and, if not exempt, to participate in work and/or training for at least 30 hours per week. 

              Current Families First recipients can find information on their Families First case with CaseConnect.

              If you do not already have a TDHS account, you will need to create one to access services (e.g. CaseConnect).

              Families First cash assistance benefits are issued and accessed electronically using a Benefit Security Card or EBT Card. To apply for benefits, submit your application online or visit the local DHS county office.

              ATTENTION FAMILIES FIRST RECIPIENTS: 
              Under Federal law, it is illegal for you to use your EBT card at the following locations: liquor stores, casinos, adult cabarets (strip clubs), and licensed retail stores that derive their largest sales from the following items:

              • loose tobacco
              • cigars, cigarettes, and pipes
              • other smoking accessories

              The Tennessee Department of Human Services has increased monitoring EBT card usage and enforcement. Effective July 1, , additional penalties will apply if benefits are misused. Restricted businesses are also subject to penalties.

              Contact Information:

              Common Questions, Email, and Live Chat

              Family Assistance Service Center
              (Toll-free)

              If you are applying for Families First benefits, the documents listed below may be needed to complete the application process.

              YOU MAY NEED PAPERS THAT SHOW:

              • Social Security Card Number ( For all household members, SS5 form for newborns)
              • Your Identification (Example: driver's license, school ID with photo, Passport, Resident Alien Card, I card, voter's registration card)
              • Citizenship (Example: Birth Certification, U.S. Passport, Certificate of naturalization, Certificate of U.S Citizenship, hospital records, U. S Citizen I.D. Card, adoption papers, military records, INS (Immigration) papers)
              • Household Relationship ( Example: Birth certificate)
              • Age ( Example: Birth certificate, hospital records, baptismal records, school records)
              • Where you live (Example: lease agreement, utility bill, phone bill, or driver’s license with your address on it)  
              • Earned Income (Example: check stubs, employer statement, award letters, W-2 forms)
              • Unearned Income (Examples: child support, social security, unemployment, disability)
              • Resources (Example: bank accounts, certificates of deposit, savings bonds, property, automobiles, recreational vehicles)
              • School Attendance/Grades ( For any dependent child for which you wish to receive assistance)
              • Immunizations and Health Checks ( For any dependent child for which you wish to receive assistance)

              You may be asked to provide more information during your interview. Your eligibility counselor will explain what information is needed, how to get it and help you if you need assistance.

              Customer Chat 

              Need help finding the right information? Click the chat icon in the red circle located in the lower right corner of this screen to find many answers related to the Supplemental Nutrition Assistance Programs(SNAP), Families First Program and contact information.

              Learn more about:

              Job Opportunities - mynewextsetup.us

              Tennessee EBT Cash Access Locations

              Family Assistance program informational training

              Federal Student Aid

              Enroll a child in the Imagination Library

              Family Focused Solutions

              Family Focused Solutions  (FFS) is a voluntary support service that is provided by agencies who are contracted with the Tennessee  Department of Human Service (DHS).  The purpose of FFS is to assist TANF clients with removing barriers to employment and education. Whether it’s a referral or a direct service, FFS will provide you with a counselor that will collaborate with you as you take your next step to self-sufficiency.

              What can Family Focused Solutions do for You? 

              Life comes with challenges for everyone.  By partnering with FFS, you will be well on your way to achieving your life long goals. You will guide the focus of services with your counselor who will assist and encourage you to build on your strengths throughout your journey.

              Learn more, by clicking here.  Look here to find a provider near you: Family Focused Solutions Providers

              Reports and Information:

              Families First was created as part of the larger Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of (commonly referred to as “welfare reform”). It replaced the Aid to Families with Dependent Children (AFDC) program and is the federal funding source for Tennessee’s TANF Program.

              The Claims Resolution Act of set forth new reporting requirements for States as it extended the funding for the Temporary Assistance for Needy Families (TANF) financial assistance program through September 30, Sec. Modifications to TANF Data Reporting specifies that new reporting requirements for engagement in additional work activities be published on each state's website.

              Report on Engagement - April to June

              TANF State Plan

              TN WIOA Combined Plan Completion Letter

              In accordance with Federal law and U.S. Department of Agriculture (USDA) and U.S. Department of Health and Human Services (HHS) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion or political beliefs.

              To file a complaint of discrimination, contact USDA or HHS. Write USDA, Director, Office of Civil Rights, Independence Avenue, SW, Washington D.C. or call () or () (TTY). Write HHS, Director, Office for Civil Rights, Room F, Independence Avenue, S.W., Washington, D.C. or call () (voice) or () (TDD). USDA and HHS are equal opportunity providers and employers.

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