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I did not receive my unemployment direct deposit


i did not receive my unemployment direct deposit

Your bank if it is a direct deposit payment. If a payment was not issued, see if there is an issue pending or a determination denying benefits: Click "Return to. If you do not enroll in direct deposit, payments will be deposited to your Georgia UI Way2Go If you receive unemployment insurance benefits of any type. However, not everyone will receive a refund. The IRS can seize the A direct deposit amount will likely show up as IRS TREAS TAX REF.
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What if I didn't get the $ for every week? What if I don't qualify for unemployment? Your COVID money questions, answered


Staff Writer    The Repository

It's hard out there. And, in this time of uncertainty, USA TODAY is working to find answers to your money questions – anything from stimulus checks or unemployment benefits to your (k) or retirement plans. You can submit your questions here and read earlier answers below.

I received unemployment benefits for four weeks but only one $ payment. How do I complain?

I was under the impression the $ was to be paid with each payment.

The $ federal payments are typically included in the checks being dispensed by state unemployment offices. Email those administrators with a query about your missing payments. You can also try to call. That’s been difficult due to the volume of applicants, but many states have set up call centers to specifically respond to queries related to the coronavirus that operate seven days a week.

— Charisse Jones

What if I don't qualify for unemployment insurance? Am I still eligible for the $ weekly federal stimulus?

My hours have been reduced, plus a 10% salary decrease. If I'm eligible for the extra $, should I keep certifying with unemployment each week, so that I can receive that or should I stop certifying, as it will be sent to me anyway?

If you do not qualify for your state’s unemployment insurance, you might try applying for the Pandemic Unemployment Assistance (PUA) program in your state. The program helps unemployed people who are business owners, self-employed, independent contractors, have limited work history or those not usually eligible for regular state unemployment benefits who are out of business or services are significantly reduced as a direct result of the pandemic. Once you are approved for PUA, the extra $ would be added, as well.

— Josh Rivera

I haven’t worked in over two years, can I receive unemployment?

That’s unlikely. Most states require applicants to have worked in the last 12 to 18 months to draw benefits.

— Charisse Jones

I'm furloughed with no return date, can I collect until the day I retire?

If I am forced into retirement due to this unknown.

If you are at retirement age, you can actually collect unemployment and Social Security benefits at the same time. States no longer reduce unemployment benefits when claimants are also receiving Social Security. However, your Social Security benefits will be greater for every year you can delay until age

Also, if you start taking Social Security, you only have one opportunity to withdraw. It must be within 12 months and you must repay all benefits.

— Alfred Miller

Will the additional $ payment be taxable?

Unemployment benefits are taxable income. Unlike the federal stimulus checks, which will reflect as tax credit. Any money you receive from the federal or state government unemployment fund is included in your gross income and taxed at your ordinary income rate.

Do we have to pay back the $ weekly federal disbursements when we claim unemployment? Will we need to pay it back when we return back to work?

You will have to pay taxes on that move as it is counted as taxable income.

(We are also looking to talk to people who have gotten additional unemployment insurance checks that they didn't claim. If you or someone you know has had this experience, please fill this form and a reporter will contact you.)

— Josh Rivera

I qualified for unemployment from three part-time jobs. I've been offered a new part-time position. I know my unemployment will be reduced but will I lose the extra $?

All my jobs in California were affected by the COVID Two of these businesses are closed indefinitely and I was laid off from the other.

Answer: As long as you are certifying each week and receiving your state’s unemployment insurance check, the $ federal will be added, regardless of the amount on your state’s check.

— Josh Rivera

If I was getting $ a week on unemployment, and landed a seasonal job paying $ a week, do I still certify every week?

Depending on your state laws, and how long the job will last, you can “pause” your unemployment insurance for a few weeks while you’re employed, and then go back to certifying. In any case, you should report that you are employed for whatever time it is. You do not want to be in a situation where your claim is classified as fraud.

— Josh Rivera

How long will I receive unemployment and how long will I receive the extra federal $?

Answer: It depends on where you live. Workers in most states are eligible for up to 26 weeks of unemployment benefits from regular state-funded unemployment compensation, but some states allow for fewer weeks. Under a new federal law, you can receive an extra $ per week from April 5, until July 31,

— Michael Collins

I was laid off only a week. Would I be eligible for the $ federal unemployment bonus? If so, I never received it, how can I request it?

If you qualified for unemployment benefits in your state, you should be eligible for the extra $ per week. Check with your local unemployment office.

— Michael Collins

Why is the status of the IRS Get My Payment tool listed as: 'No Payment Information is Available'?

I filed my tax return and owed money. But I did not file my tax return. I fall within the income guidelines to receive a $1, check.

Ken Milani, professor of accountancy at the Mendoza College of Business at the University of Notre Dame, notes that the IRS doesn’t have the information it needs to make a direct deposit of the stimulus payment when you’ve owed money on that tax return. The IRS had a noon May 13 deadline to use Get My Payment at mynewextsetup.us to supply direct deposit information.

— Susan Tompor

How can I know if my direct deposit is right?

Everybody who receives a stimulus check will also get a letter from the IRS. The letter will tell you how much stimulus money you received and whether the money was sent by direct deposit or paper check. It also will explain how you can alert the IRS if anything needs to be corrected.

— Michael Collins

Will I get my CARES relief if the bank account on file with the IRS is closed and charged off?

I checked the IRS website to see where my payment is and it said it was deposited in that account.

Ken Milani, professor of accountancy at the Mendoza College of Business at the University of Notre Dame, suggests that you first contact the bank to see what happened there. If the bank has the money, be prepared to verify your identity. Most likely, the money may have been returned to the IRS.

The IRS states at its Economic Impact Payments Information Center, Question No. 33, that: “If the account is closed or no longer active, the bank will reject the deposit and you will be issued a check that will be mailed to the address we have on file for you. This is generally the address on your most recent tax return or as updated through the United States Postal Service (USPS). You do not need to call the IRS to change your Payment method or update your address at this time.”

In addition, the IRS states: “As required by law and for security reasons, a letter about the Payment will be mailed to each recipient’s last known address within 15 days after the Payment is made. The letter will provide information on how the Payment was made and how to report any failure to receive the Payment.”

— Susan Tompor

I don't have the same bank account as I did in I was issued a stimulus check, minus back child support. Where is the remaining money and where will the IRS send it?

According to the IRS, if a stimulus check is sent to a recipient through direct deposit and the bank information is invalid or the bank account has been closed, the bank will reject the deposit. At that point, the IRS will mail the payment as soon as possible to the address they have on file for you, typically within 14 days. You can learn more about accessing your payment through the GetMyPayment page on the IRS web site.

— Ledyard King

I'm a health care worker. Can I qualify for unemployment if my coworker has tested positive for COVID and I now fear working at the facility?

My coworker may have gotten Covid from a patient at his second job. Because of this, I fear that I have been exposed to the virus and that if I continue to work at the facility, I will continue to be exposed.

Generally, you can only qualify for unemployment if you lost your job due to COVID, you’ve left your job to take care of family member who’s been infected, or you’re quarantining on the advice of a health-care provider and you’re unable to perform your duties. The U.S. Department of Labor recommends that if you believe your employer’s response to the possible spread of COVID creates “a serious safety hazard” or if you think your employer is not following federal work safety standards, you can file a complaint with the Occupational Safety and Health Administration.

— Ledyard King

I file my taxes thru TurboTax and get refunds on a debit card. Will my stimulus funds be deposited to the card?

Like many things relating to the Economic Impact Payments, there does not appear to be a clear cut answer here. TurboTax said: “We are seeing some TurboTax customers who chose to receive their refund on a debit card get their stimulus payments to these accounts. Any TurboTax debit card customer who receives a stimulus payment from the IRS to that account, will receive that stimulus payment without delay or fees.”

At the same time, TurboTax recommends that people check the IRS Get My Payment tool to find out how they will receive their stimulus payment from the IRS and when.

TurboTax noted that the IRS is responsible for determining taxpayer eligibility of receiving a stimulus and, if a taxpayer is eligible, how and when the stimulus payments will be delivered to them.

The IRS is asking people to submit direct deposit information by noon May 13 at Get My Payment at mynewextsetup.us before a steady flow of paper checks will be issued.

— Susan Tompor

How exactly do you return a stimulus check that was sent to a dead person?

A family member just received her stimulus benefit via direct deposit. Thing is, she’s been dead for three years. Are we required to give the money back?

Here's what the IRS said people need to do if they must return an Economic Impact Payment, such as one issued to a deceased person.

If the payment was a paper check:

And if you cashed that paper check already, or you received the stimulus money via direct deposit, the IRS said you should:

The IRS could try to charge you interest and penalties at some point if you do not return the money.

— Susan Tompor

I was claimed as a dependent on someone else's tax return. Can I file my own return and receive stimulus check?

If you were claimed as a dependent on someone else's tax return for , you are out of luck for now. However, the stimulus payments are technically an advance credit on your taxes, so you could possibly claim the payment when you file your returns early next year, as long as someone else does not claim you as a dependent for

— Michael Collins

Does the extra $ added to your weekly unemployment affect your maximum benefit amount?

No. The maximum benefit is based on your previous income. The $ is an extra that the unemployed can receive through the end of July.

— Charisse Jones

I was released from prison last year and have been trying to find a job. Do I qualify for any benefits under the new programs?

The jobs I qualify for are considered nonessential and it's dangerous to be out trying to find work right now while taking care of my elderly brother. We are receiving food stamps.

You may be eligible for a stimulus payment once you file a tax return. Current inmates cannot get a payment, but ex-offenders can qualify, even if they have no income. If you do not file with the IRS right now, you could be eligible for the stimulus payment when you file a return next year.

You also may be eligible for unemployment benefits, including the additional $ per week in enhanced benefits  that the federal government has approved to help mitigate the financial impact of the coronavirus. Rules for unemployment benefits vary from state to state, but to qualify, you usually need to be actively looking for work and cannot turn down a job offer.

— Michael Collins

I haven't gotten my stimulus check. Can I still get one?

The first thing to check is if you qualify to receive a stimulus check under the CARES Act guidelines. If you do, it's important to remember that the government is sending out the payments in installments.

Payments were prioritized in order from lowest income to highest income.

For those with direct deposit information on file with the IRS, payments began going out on April And last week to Social Security beneficiaries, railroad retirees and veterans who aren’t required to file a tax return, which will continue through May.

While the IRS started mailing checks in late April to those who qualify but do not have direct deposit information, that process might take several months.

— Sarah Skidmore

Associated Press

What do I do if I get an error message when tracking my stimulus check?

The IRS updated its "Get My Payment" tool to fix some headaches. But some people continue to get error messages in some cases.

The IRS advises that you go back and check your most recent tax return or consider whether there is a different way to enter your street address (for example, N Main St vs North Main St).

"You may also verify how your address is formatted with the U.S. Postal Service by entering your address in the USPS ZIP Lookup tool, and then enter your address into Get My Payment exactly as it appears on file with USPS," the IRS said.

— Susan Tompor

What is being discussed for the unemployed keeping heath care at a reasonable price?

If you had health coverage through your employer and lost your job, or if you received coverage as the dependent of someone who lost their job due to the pandemic, you could qualify for a special enrollment period to access the Affordable Care Act’s health exchange. If your lack of coverage is not related to the virus, then you have to wait until the fall to access the exchange. Regardless, anyone is eligible to receive a free COVID test even if they’re not insured.

— Ledyard King

What if I did a paper return. How does that affect my stimulus?

Electronic filers are generally getting their money before those who mailed in their latest tax return because it’s easy to transfer the money to bank accounts they have on record. Regardless of how you filed, you can track your expected payment using the IRS Get My Payment tool. The timing of checks for those who filed paper returns last year is being complicated by the IRS' decision to stop processing paper returns due to COVID That means there’s a delay not only in issuing checks but in determining how much you’re eligible to receive.

— Ledyard King

Do you get the extra $ federal unemployment assistance per week?

or $ every two weeks added to your unemployment benefits?

You will receive $ a week.

— Charisse Jones

My husband was laid off for two and a half weeks due to COVID and he did get his unemployment. Will he receive the extra $ for the time he was off?

We live in New York. He went back to work the last two days of last week.

Depending on when states entered an agreement with the federal government, the additional $ benefit could be retroactive back to March And so yes, he should be able to get the extra $ payment.

— Charisse Jones

I was on vacation when the pandemic started. I'm unable to return home. Can I file for unemployment?

I have an autoimmune disease. My employer is considered essential, but they have reduced hours for others.

Situations like this will likely be handled on a case by case basis. Employers have, of course, the right to protest a claim. But states are encouraging employers to make accommodations for individuals with health risks, whether it’s allowing them to work from home or in a safe work environment. If that’s not possible, then such individuals could be eligible for unemployment insurance.

— Alfred Miller

As a person in early pregnancy, the CDC says stay home. Is my employer supposed to pay my salary?

It depends on whether your employer is required to offer paid leave. Large employers and very small ones generally aren’t required to offer it. You should check directly with your company.

— Charisse Jones

How much stimulus money can I get?

If you've already filed your taxes, the Internal Revenue Service will use those returns to determine your payment. If not, your returns will be used to calculate your check.

Individuals with an adjusted gross income of $75, or less will be eligible for a one-time payment of up to $1, ($2, for joint tax returns) and $ for each qualifying child. Those with little or no tax liability also will get $1, ($2, for joint returns).

The payments will start to phase out for Americans who earn more than $75,, or $, for a joint return. The amount you receive will be decreased by 5% of the amount your income exceeds $75,

You can use this calculator to estimate your check amount.

— Charisse Jones

Do freelancers, gig workers qualify for unemployment?

Under the Pandemic Unemployment Assistance, included in the stimulus bill, freelancers and gig workers can receive half the average unemployment benefit in their state and an extra $ per week.

— Coral Murphy-Marcos

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Источник: mynewextsetup.us

Keybank Frequently Asked Questions

Key Bank Frequently Asked Questions

General Questions

Direct Deposit Questions

Key2Benefits Prepaid Mastercard Questions

General Questions

1. How do I make a payment choice?

You can make a payment choice or change your current choice by logging in to Uplink Claimant Self Service (CSS). Once on CSS, click your name at the top left of the screen and choose Payment Election from the dropdown menu to start the process. You will then be able to link to KeyBank’s secure payment election portal.

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2. What are my choices?

DWD provides you with the ability to choose between the following two options:

  1. Direct Deposit to a U.S. checking or savings account, or
  2. Key2Benefits prepaid Mastercard.

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3. What happens if I don’t make a choice?

You will receive a Key2Benefits prepaid Mastercard at the mailing address on file for you on CSS.

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4. Can I go into a KeyBank branch for assistance with my payment election, if I have questions with my unemployment insurance payment or if I’m having problems with my Key2Benefits card?

No. KeyBank branch staff members are unable to assist with any inquiries dealing with the UI program.  The KeyBank branch team can help with opening a new KeyBank account or they can provide guidance on financial wellness initiatives and products such as savings accounts, mortgages and debt consolidation.  If you have questions, contact one of the following:

  • Questions regarding your Key2Benefits prepaid Mastercard: call KeyBank at
  • Questions regarding your Unemployment Insurance Claim: visit your claimant homepage or reach us via our Contact page.

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5. How long does it take to receive payment in my bank account or on my Key2Benefits card after I see the payment on my Uplink CSS Claimant Homepage?

Even if your Uplink CSS Claimant Homepage indicates a payment, it can take until 2pm for funds to appear in your bank account or on your Key2Benefits card.  If you have selected a Key2Benefits card, you can go to mynewextsetup.us at any time to sign up for free alerts to notify you when a payments occur. If you not received funding on your card by 2 pm, you can call for guidance.  If you signed up for direct deposit, you will need to contact your bank with questions.

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6. Can I review or change my payment election choice?

You can review your choice on KeyBank’s portal. You can access this portal by logging into CSS, clicking your name at the top left of the screen and choosing Payment Election from the dropdown menu. From there you will be able to link to KeyBank’s secure payment election portal.

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7. Is DWD collecting my banking information?

No, DWD is not collecting any banking information. When you click on the “Make or Change My Election” link, you will be securely taken to KeyBank’s payment portal.

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8. Why did I get a letter in the mail about DWD owing me money?

There are several reasons that a person might receive a notice about DWD distributing more money to a claimant than originally received. Some of these reasons are correction of a reporting error by the claimant or employer or over-collection of a benefit overpayment. Your CSS homepage is the best source of information about the specific reason that you received a letter from DWD about an additional payment.

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9. Do I get charged if I contact KeyBank?

No. KeyBank provides unlimited access to service channels, computerized call response (IVR), customer service and the online portal without any fees.

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Who do I contact if I think someone else is accessing my bank account or Key2Benefits prepaid Mastercard?

If someone is accessing your bank account, report the issue to your bank. If someone is accessing your debit card, report the activity to the Key2Benefits customer service center at

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Direct Deposit Questions

I changed bank accounts, now what happens?

If you have chosen direct deposit as your payment method, you must provide this information to KeyBank so that your UI benefits continue to be directly deposited. Log into CSS and choose Payment Election to link to KeyBank’s secure payment election portal. If you changed banks and did not update your account information, your old bank will return the payment to KeyBank. If you have updated your election and provided your new bank information, the payment will be sent to your new bank when your old bank returns the money. If KeyBank does not have your correct bank information, or if you no longer want direct deposit, your money will be placed on a Key2Benefits prepaid Mastercard when your old bank returns the money.

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If I select direct deposit, how soon will my benefits be available?

Your money will be deposited in the bank account you provide within two business days of the claim voucher being approved.

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If I select direct deposit, will I receive a card in the mail too?

You will not receive a card in the mail if you timely select direct deposit.

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Key2Benefits Prepaid Mastercard Questions

If I select a Key2Benefits prepaid card, when will I get my card?

If you elect a Key2Benefits card, the card will be mailed by regular first class mail two business days after you make the election. Please allow days for mail time. The card will not be funded yet when you receive it as it typically takes DWD 21 to review and approve an unemployment insurance benefits claim. If you have not received the card, you can check the status on mynewextsetup.us, click on “Check Your New Unemployment Card Status Here.”

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Can I request the card by next day (2-day) mail?

You can request an expedited replacement card, but there is a $15 fee. To prevent needing this service, be sure to keep your address updated in CSS at all times.

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What happens to my debit card if it is mailed to the wrong address?

Please keep your address updated in CSS to prevent this from happening. If the card is returned to KeyBank, it will be destroyed. A new card will be issued after you update your address in CSS. Once your address change has been processed, please contact Key2Benefits customer service center at to request a replacement card.

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Will I get an alert when a deposit is made on my Key2Benefits card?

Yes. Deposit notification alerts are available. When you receive your card, you will need to create a login to the KeyBank cardholder website at mynewextsetup.us Once logged in, you will be able to choose various alerts that can be sent by email or text message.

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Where is the nearest ATM to me (How do I find the nearest ATM)?

The Key2Benefits prepaid card is Mastercard branded and will be accepted at any ATM where Mastercard is accepted. KeyBank provides both fee free and surcharge free access at KeyBank ATM and Allpoint ATM locations as part of our in-network offering. While your card will work at other ATMs, fees and surcharges may be applied. You can use the ATM locators below to find the nearest ATM location for free access to your funds.

KeyBank ATM Locator: mynewextsetup.us
Allpoint ATM Locator: mynewextsetup.us

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What fees are charged on the new card?

IN Short Form KeyBank. See the short form document on this page for more detail.

Fee Information: Short Form

Questions about Maryland unemployment? We have answers.

BALTIMORE — Since March 9, the Maryland Department of Labor has received more than a million new unemployment insurance claims.

SEE ALSO: A week-by-week look at Maryland unemployment claims in the age of COVID

To process claims covered under the CARES Act, the state decided to implement an entirely new system for all claimants.

On April 24, the state launched the BEACON One-Stop application.

WMAR-2 News Mallory Sofastaii has received a number of questions about the process. Below are answers to some of the most frequently asked questions.

Why am I receiving an invalid SSN message?
If all the information doesn’t match what’s in the Social Security Administration’s databases, the system will returns an invalid SSN message. Last name is a common error as well as date of birth.

According to the Maryland Department of Labor, when this happens, the claim is flagged for review, and the claimant gets a notification to upload proof. This proof would usually consist of a copy of their SSN card. A member of their staff then has to review the claim, make the appropriate change, and approve the claim based on the new information. Until this action is complete, the claim does not move forward.

What can I do if I'm unable to reach anyone by phone or email?
Unfortunately, there's no other workaround at this time. The call center hours were extended, and the Department of Labor has hired additional staff to handle the surge in calls. In addition to the employees who typically process claims, Labor partnered with a vendor to bring in additional call and claim takers. They're also in the process of reassigning over current state employees and hiring over new unemployment insurance employees. These actions will more than double the staffing at claim centers located throughout the state.

The Department of Labor also launched a new virtual assistant on their website to help Marylanders receive answers to their most frequently asked questions about unemployment insurance benefits. The virtual assistant is in the bottom right hand corner on their site.

According to the agency, as of May 19, , the Virtual Agent has handled , total sessions and 1,, total messages. The Department is also expanding this functionality to their Interactive Voice Response (IVR) system to allow customers using smart-phones to engage in chat sessions with the Virtual Agent while they are awaiting assistance by telephone. They are currently in the testing phase and are planning to deploy this functionality by the end of May.

The new IVR system will add additional functionalities for filing weekly certifications and resetting PINS. The Department is also expanding the IVR system’s capacity of phone lines to lines phone lines. However, this expansion is not going to entirely address the issue with the call volume. To address the call volume, the Department said they will continue to hire additional staff and to leverage technology, such as interfacing the Accenture IVR with the Virtual Agent and having the Accenture staff engage in human to human chat functions.

Why can't the Department of Labor use direct deposit instead of debit cards?
According to the agency, direct deposit will be available when their fully modernized UI system goes live later this year.

The Division has tried to amend its current contract with Bank of America to include digital disbursement services, but the State Treasurer’s Office was not comfortable with the terms that Bank of America presented and did not allow an amendment to the contract in the midst of a one year extension.

What should I do if I'm still waiting for a phone interview?
Hang in there. According to the Secretary of Labor, pre-pandemic cases were resolved within the 21 days, with a typical backlog under 3, Today’s volume is 52 times that of their pre-pandemic workload, so it may take a number of weeks for every interview to be scheduled.

Staff is also attempting to contact customers whose issues may not require a formal interview in order to reduce this backlog more quickly. These issues
may have been triggered by a claimant choosing suspension without pay, leave of absence, discharge, reporting unemployment as wages, and/or reporting last paycheck as earnings.

What if I don't see the weekly claim certification tab in BEACON?
According to a spokesperson with the Maryland Department of Labor, it may be because it is too early to submit, you are not eligible to submit a certification for that particular week because you are no longer eligible for benefits (this can happen for a variety of reasons), or a certification has already been submitted for that week. If none of these reasons apply, a claimant will have to contact Sagitec’s technical support team by emailing [email protected]

Why am I unable to file weekly certifications for previous weeks?
This should be fixed. On May 20, the Department of Labor tweeted that all regular unemployment insurance claimants are able to file weekly claim certifications for all prior weeks they have missed in just one session using the BEACON One-Stop. These claimants were previously limited to filing one prior week at a time.

In addition, regular unemployment insurance claimants should check their BEACON portal to see if there are new claim certification weeks available to file. If there are multiple weeks available, claimants can file them all to ensure that their claim filings are up to date.

I lost my benefits following the switch to BEACON. What happened?
This can happen for a number of reasons including difficulties confirming information with your employer, answering the new weekly claim certification questions incorrectly, or passing the deadline of your return to work date.

"That triggers a stop of their weekly payments and it triggers a need for our team to contact the employer to get something in writing from them that tells us they’re still closed and we want to extend that return to work date," said Robinson in a virtual briefing with lawmakers.

See the Secretary's answer to this question HERE.

When asked why Labor doesn't do away with return to work dates, Robinson said they've reached out to employers and received feedback that many wish to keep the date, particularly essential businesses, and employers needing to keep workers on the payroll to qualify for Paycheck Protection Program loan forgiveness.

RELATED:Secretary of Labor answers lawmakers' questions on unemployment

Can the state simplify the process by eliminating weekly claim certification questions?
No. The Secretary said these questions are mandated by the federal government.

Here's a guide on answering the new weekly claim certification questions.

Am I required to search for work during the pandemic?
No. There is a temporary exemption from the work search requirement for individuals receiving unemployment insurance benefits. The Secretary of Labor said claimants will not be penalized for answering "no" to this question on their weekly claim certification.

Labor Secretary Tiffany Robinson has also extended the waiver to the work search requirement for individuals receiving unemployment insurance benefits to last the duration of the state of emergency, plus 30 days. The original exemption was for a 10 week period, effective 4/20/

And even though the requirement is waived, you must still file a weekly claim certification in order to receive benefit payments. You may file your weekly claim certification by Internet or telephone.

When will I receive my Bank of America debit card?
According to the FAQ document on the Maryland Department of Labor’s website, it could take business days to receive a Bank of America debit card in the mail. This debit card from Bank of America will contain benefit payments.

A common issue has been previous claimants waiting for a new debit card.

If you've received unemployment insurance benefits from the State of Maryland on a Bank of America prepaid card, the Department of Labor will continue to send funds to that existing prepaid card account.

If you no longer have that card or it has expired, you can request a new card online through the new Replace My Card tab on the bank’s website. The replacement card will be sent to the address on file with the Department of Labor.

Why was I only approved for $ as my weekly benefit amount for PUA or PEUC?
On Monday, May 11, the Department of Labor tweeted that claimants who are determined eligible for PUA are preliminarily assigned the minimum amount of $ as their monetary eligibility. This amount may increase after your income documentation has been reviewed, but it will not decrease.

Correspondence detailing your monetary determination will be available in your claimant portal and depending on your communication preference, may be mailed to your address as well. Payment processing should begin shortly after that.

Also, if you applied for PUA or PEUC benefits, it will initially say in your account that you have applied for Regular UI benefits. This is because in order to be eligible for CARES Act benefits, you must first be determined ineligible for Regular UI benefits per federal guidelines.

If you see that you are "Ineligible/Pending", this means that you are ineligible for Regular UI benefits, but pending for CARES Act benefits. Once you are determined eligible for PUA benefits, your program name will change from Regular UI to PUA.

Will I automatically receive the additional $ in weekly pay from the federal government?
Yes. Everyone eligible for benefits will receive an additional $ per week as part of the Federal Pandemic Unemployment Compensation program on top of current regular benefits. FPUC is effective March 29, through July 31, (last paid week ends Saturday, July 25, ). Your benefits will be retroactive to when you lost wages, all the way back to March 29,

NOTE: The additional $ will not be reflected in your BEACON account, but it will be included on your debit card.

What's the best way to access the BEACON system?
On a computer, any browser should work. Mobile devices and tablets are not recommended.

On May 6, a Sagitec executive said they will be releasing a new mobile application the week of May 11 where claimants will be able to submit weekly certifications and some account updates on their phones and tablets. New claims will still need to be filed through the website.

What happens after I file?
According to the Maryland Department of Labor, after reviewing a claimant’s application and supporting documentation, DUI will notify a claimant of their eligibility through the portal and their preferred method of communication. If they are denied or found ineligible for benefits, they will receive instructions on how to protest or appeal the determination.

When will I receive benefits?
The Maryland Secretary of Labor has said they're working to abide by the federal guidelines of delivering benefits within 21 calendar days, however, if there's an issue with the claim, it make take longer.

If you haven't received your benefits within 21 days, try contacting the claims center by phone or email.

The claims centers are open from a.m. to p.m., Monday through Friday, and on Saturdays from a.m. to p.m. To contact a claim center, call

You can also e-mail questions to [email protected]

How do I file a claim?
The Department of Labor has put out several video tutorials on how to navigate the BEACON website. Click here to view the video tutorials, and scroll down.

What if I'm having issues logging onto the website?
The Maryland Department of Labor created a username/password resource guide. Click here to view it.

For additional information about logging into the application, read their Login Quick Start Guide.

If you continue to have login issues, email [email protected]

I haven't received a response to the email I sent. Is there anyone else I can contact for technical issues?
Sagitec said they're unaware of any alternative emails or phone numbers. A tip for getting support faster is to provide more information when emailing support. For example, Claimant ID, Username, what the user was trying to accomplish, what the user tried that didn’t work, screenshots, etc. This helps reduce the amount of back and forth between the support team and claimant.

What if I answered the weekly claim certification questions incorrectly, and my benefits were stopped or delayed?
The Maryland Department of Labor said they've implemented an automated solution to help customers who had active claims that became inactive the first week of May because they answered the weekly claim certification questions incorrectly. If your issue isn't resolved, you'll need to contact the claims center.

RELATED:The mistake causing Marylanders to lose unemployment benefits

Who created the BEACON website?
The vendor's name is Sagitec. In , the Maryland Board of Public Works awarded Sagitec a $49 million contract to modernize the state's unemployment insurance website.

Is the Governor thinking about firing the vendor?
It's unlikely. When asked about this in a news conference, the Governor said he’s frustrated Sagitec hasn't gotten this fixed, but he doesn’t think it makes sense to bring in a new vendor to start from scratch. Other states have done this and have had worse results.

In an emailed statement, Sagitec said they've made significant progress, but there's more work to do. "We will not stop working on making system improvements until we meet the ultimate measure of success, which is getting eligible unemployed Marylanders paid quickly and accurately, with as little frustration as possible," wrote Sagitec.

If you have a Matter for Mallory, she wants to hear from you. You can email her using the form below, or find her on Facebook and Twitter.

BEACON One-Stop Tutorial Videos:

Источник: mynewextsetup.us

Millions of workers have filed for unemployment insurance benefits as a result of the coronavirus pandemic. If you’ve lost your job or a portion of your income, you can apply for benefits through your state unemployment program, and if you qualify, you have options for how you can receive this money.

In most states, you can receive your money either on a state-issued prepaid debit card or by having it directly deposited into your own bank or credit union account or onto an existing prepaid card. In some states, receiving paper checks is also an option. While the majority of workers who are eligible for unemployment benefits have already filed as a result of COVID, many states will allow you to make changes to the way you receive your benefits.

Ways to receive unemployment benefits

Here are the most common ways to receive your unemployment insurance benefits:

Check the website of your state’s unemployment office because the options and processes for signing up can vary, and due to the coronavirus, it may be difficult to reach a customer service representative for additional support.

Direct deposit to your own bank account or prepaid card

Similar to how you may have used direct deposit to receive your paycheck, you can have your money automatically sent to your checking or savings account or a prepaid card that you already own.

What you need to know

  • Benefits go directly to your own bank or credit union account (checking or savings) or prepaid card
  • Access your benefits same as you already do with other money in that account
  • Benefits are sent to your account for free

What to watch out for

  • Look closely for this option when filling out unemployment forms
  • People without their own bank account or prepaid card must open one to take advantage of this option

With direct deposit, you receive your money quickly and safely, and you can manage your unemployment benefits just like any other funds in your account. It also eliminates the risk of paper checks getting lost or stolen, as well as the need to physically deposit or cash it at a bank or credit union.

If you prefer to use a prepaid card, direct deposit is generally an option, but you’ll want to check first with your card provider to find out if your card is eligible to receive direct deposit. If you don’t already have a bank or credit union account or prepaid card, you’d need to open a new account first, which many financial institutions are allowing you to do online.

To sign up for direct deposit, check with your state’s unemployment program. The process differs by state, but you can search the website or find this information when you log into your account. Look carefully for the timing of when to sign up: this could be either when you apply, are approved, or begin receiving unemployment benefits.

No matter what state you live in, the following information is typically what’s required for signing up:

  • Name(s) on the account
  • Bank or prepaid card account number
  • Bank or prepaid card routing number
  • Type of account (checking or savings). For prepaid cards, select ‘checking’

State-issued prepaid debit card

Most states currently provide the option for you to receive your unemployment benefits through a state-issued prepaid debit card. States, however, can’t require you to receive unemployment benefits on a state-issued prepaid debit card, so be aware that you do have options.

What you need to know

  • You will receive a free card by mail and then need to activate it
  • Benefits are automatically loaded onto your card
  • Faster and safer than a paper check
  • Benefits are loaded onto your card for free

What to watch out for

  • Review card information about possible fees
  • You can’t load your own money onto this card
  • Benefits will be reloaded onto the same card

Similar to direct deposit, your benefits are loaded onto your card and will be reloaded onto the same card each payment cycle. In general, it functions like other prepaid debit cards you may have used, except you can’t load your own money onto it.

Although these cards are provided by the state, they’re managed by a financial institution, which is usually a bank, and the bank’s logo may appear on the card. As a result, you may have access to the bank’s online and mobile tools to help you manage your money, but be aware that you may also incur fees for certain types of transactions, such as withdrawing funds from an out-of-network ATM. The state unemployment program is required to let you know what the fees are for the state-issued prepaid debit card before you choose to receive your benefits through the card. You can also expect to receive important information on other terms and conditions when you receive your card.

Paper check

Some states also allow you to receive your funds by paper check. If you prefer this option, check first with your state unemployment website to confirm it’s available to you and to learn how to sign up.

What you need to know

  • Check can be cashed or deposited into your own account

What to watch out for

  • You may pay a fee to cash your check if you don’t do so at your bank
  • Once deposited, it might take a few days before all your money is available for use

Remember, checks can take a few days to arrive so this may not be the best option if you need funds quickly. If you have your own bank or credit union account or prepaid card, you may be able to use a mobile banking app to capture an image of the check and have it deposited into these personal accounts. Otherwise, you may need to make a trip to a financial institution to cash or deposit it, but be aware that it may take a few days until all the money appears in your account and is available for you to use.

Watch out for potential unemployment scams

During times of emergencies and natural disasters, the rates of scam activities increase. It’s important to stay vigilant and aware of scammers who may pretend to be a government agency in order to gain access to your personal information.

Possible scams include emails, texts, phone calls, or social media messages that appear to come from the U.S. Department of Labor or your state’s unemployment office, asking you to verify your personal information, including your name, Social Security number, or bank account information. Scammers often also ask for up-front fees in order to process your payments or application.

The Federal Trade Commission (FTC) warns that fraudsters may also try to file false claims to receive unemployment with your personal information.

If you think you may have been a victim of unemployment filing fraud, the FTC asks that you:

Learn how to protect yourself from coronavirus-related scams.

Sign up for the latest financial tips and information right to your inbox.

Find more information regarding COVID from CFPB

We’re working to continuously update information for consumers during this rapidly evolving situation.

We will publish all COVIDrelated information and blogs to our resource page. Information should be considered accurate as of the blog publish date.

See our COVID resource page

Источник: mynewextsetup.us

What if I didn't get the $ for every week? What if I don't qualify for unemployment? Your COVID money questions, answered


Staff Writer 

Choosing a Payment Method

What information do I need to know if I choose the state issued debit card?

The month and year expiration date will show on the front of your card.  If your card is expired or you do not have a card, you will need to contact the unemployment debit card provider at to request that a new card be mailed to you.  If the card is sent through regular mail, there is no charge; if you wish to expedite the card, there is a $ fee and there must be sufficient funds in your account to cover the fee.

Please be advised that all calls to the debit card customer service center are monitored and recorded.  You may reach a customer service representative 24 hours a day/ days a year by calling Press option 1 to select your language, and then option to 1 to report your card lost or stolen.  This will take you directly to a customer service representative.  

To avoid surcharges and transaction fees associated with ATM’s, only use a Key, Allpoint, or WesBanco ATM to check your balance or make cash withdrawals.  I did not receive my unemployment direct deposit transactions are also free at any MasterCard member bank.  Using the cash-back option during a point-of-sale transaction at a retail store allows you to withdraw money without having to pay surcharges and fees.    To find a free-free ATM close to you, please visit these links:

By creating an account at mynewextsetup.us you can sign up for automatic alerts that tell you when a payment is deposited to your card, enroll in direct bill pay, check your balance, print monthly statements, and get all of your account information online for free.

Источник: mynewextsetup.us

Why Your Unemployment Check or Direct Deposit Is Late (and What to Do About It)

In Marchbefore Americans faced widespread layoffs from the COVID pandemic, 95% of people filing for unemployment benefits received their i did not receive my unemployment direct deposit payment within 14 days. The i did not receive my unemployment direct deposit hit a low of 45% in June While the recovery has been rocky, the number was back to 70% in April

Still, that leaves a lot of people who may be going without any income for longer than they can afford, often for reasons beyond their control that can take weeks or months to resolve. If you’re wondering what’s at the root of your payment delay, here are the most likely possibilities.

Key Takeaways

  • Overwhelmed employees and outdated computer systems are the cause of many unemployment payment delays.
  • Widespread unemployment fraud has further slowed operations in some states.
  • Getting in touch with an unemployment department worker who can resolve your problem might take longer than you can afford.

Your State’s Unemployment System Is Antiquated

According to reporting by The Washington Post, the District of Columbia’s unemployment website i did not receive my unemployment direct deposit based on s programming language. It was also built in the early s, before smartphones. That meant that anyone without access to a desktop or laptop computer has to make a claim by phone. What’s more, a single pandemic-related change to unemployment benefits took computer programmers more than two weeks to implement.

Your State Unemployment Department Is Overwhelmed

Again according to reporting by The Washington Post, states are still behind on processing claims 14 months into the pandemic. They’ve simply been overwhelmed by volume this entire time. Not only were far more people unemployed but also people normally not eligible for benefits, such as self-employed workers, became eligible, adding to the demands on states’ systems.

Widespread Fraud Has Slowed Operations

In states where systems were better equipped to pay claims quickly, fraudsters took advantage and filed for benefits that they hadn’t earned. Once states discovered the fraud, they had to dedicate resources to investigating the fraud and trying to make sure they were only paying legitimate claims.

Your State Is Switching Payment Providers

In Maryland, the Division of Unemployment Insurance switched from using Bank of America to Wells Fargo. Anyone who was getting their benefits deposited to a Bank of America debit card had to switch to being paid via direct deposit or check. Anyone who didn’t actively choose a new payment method could experience a benefit payment delay.

Your Claim Check or Debit Card Was Lost or Stolen

Mail can be misdelivered. And when someone receives misdelivered mail, they don’t always do the right thing and track down its owner. Another problem is that many people have unsecured mailboxes that don’t lock, and thieves sometimes go around stealing mail from them.

It can be hard to know if your unemployment payment may have been lost or stolen, especially if you can’t get hold of someone at the unemployment department to verify when it was mailed. I did not receive my unemployment direct deposit forward, consider using USPS Informed Delivery, a free service that you can sign up for at the U.S. Postal Service’s website. It can help you track the mail that you’re supposed to receive each day and see if something that was mailed to you never arrived. 

It can take a long time to get a replacement payment from your unemployment department. It may need to investigate and cancel checks or debit cards before issuing new ones.

You Made a Mistake on Your Claim

If you’re filing for the first time, or the claim forms have changed, or your state’s filing system has changed, then it’s easy to make a mistake on your unemployment application. Unfortunately, sometimes the smallest thing, such as failing to check a box, can keep your claim from being automatically approved. Instead, it will end up in a long queue of claims that need a human to review them.

Here are some of the mistakes that people make when filing for unemployment.

You accidentally answered a question incorrectly

According to reporting by ABC7 News in San Francisco, a confusingly worded question that many people answered incorrectly caused their California unemployment payments to get stuck on “pending” for weeks. The question asked people who were recertifying their qualification for benefits if there was any reason besides sickness or injury that they couldn’t work. 

Many people answered “yes,” because the pandemic was the reason they were out of work, but the system was set up assuming that people would answer “no” even if the pandemic was causing their unemployment. Their applications then got categorized as requiring i did not receive my unemployment direct deposit interview with an unemployment department representative, creating delays that can take weeks to resolve.

You forgot to submit your weekly claim

“What is time?” became a familiar saying as the pandemic dragged on. Without their usual activities and events, days and weeks blurred together. Even with life getting closer to pre-pandemic normal, it’s still easy to get busy and lose track of things on your to-do list. It might be worth double-checking to make sure you’ve actually filed a claim for every week that you’ve been out of work.

Your direct deposit information was incorrect

Signing up for direct deposit is often a faster, more secure way to get your unemployment benefits. However, it’s easy to make a mistake when you’re typing in your routing or account number.

Try logging in to your unemployment benefit account and verifying that your information is correct. You might ask someone whom you trust to read aloud the numbers you entered while you look at one of your checks and make sure that things match up.

Your unemployment department is still verifying your bank account

Once you’re sure that your direct deposit information is correct, you may still have to wait a couple of weeks to start getting your payments while your unemployment department verifies your bank account. In Massachusetts, for example, this process takes nine business days. During that time, the department puts your benefits on hold, and you don’t get paid.

You’ve Filed a New Claim

The first time that you file for unemployment, it can take weeks to get paid. In New York, it can take three to four weeks to process a new claim. In Missouri, it can take 22 days. And, as we’ve seen, many other things can cause delays, even if you do everything correctly when you file.

The Bottom Line

With outdated computer systems, overwhelmed unemployment staff, fraud, and confusing claims processes, the COVID pandemic has made it especially hard to get your unemployment check, debit card, or direct deposit on time. Add human error to the equation, and delays can compound. These problems seem unlikely to be resolved anytime soon. 


The solution for the future is to have a robust emergency fund, as social safety nets don’t always work as intended. For now, while you’re waiting for your benefits, the best option may be to talk to your creditors, landlord, or mortgage servicer about relief options while you’re trying to get in touch with an unemployment department employee who can help with your case.

Источник: mynewextsetup.us

Millions of workers have filed for unemployment insurance benefits as a result of the coronavirus pandemic. If you’ve lost your job or a portion of your income, you can apply for benefits through your state unemployment program, and if you qualify, you have options for how you can receive this money.

In most states, you can receive your money either on a state-issued prepaid debit card or by having it directly deposited into your own bank or credit union account or onto an existing prepaid card. In some states, receiving paper checks is also an option. While the majority of workers who are eligible for unemployment benefits have i did not receive my unemployment direct deposit filed as a result of COVID, many states will allow you to make changes to the way you receive your benefits.

Ways to receive unemployment benefits

Here are the most common ways to receive your unemployment insurance benefits:

Check the website of your state’s unemployment office because the options and processes for signing up can vary, and due to the coronavirus, it may be difficult to reach a customer service representative for additional support.

Direct deposit to your own bank account or prepaid card

Similar to how you may have used direct deposit to receive your paycheck, you can have your money automatically sent to your checking or savings account or a prepaid card that you already own.

What you need to know

  • Benefits go directly to your own bank or credit union account (checking or savings) or prepaid card
  • Access your benefits same as you already do with other money in that account
  • Benefits are sent to your account for free

What to watch out for

  • Look closely for this option when filling out unemployment forms
  • People without their own bank account or prepaid card must open one to take advantage of this option

With direct deposit, you receive your money quickly and safely, and you can manage your unemployment benefits just like any other funds in your account. It also eliminates the allied first bank sb of paper checks getting lost or stolen, as well as the need to physically deposit or cash it at a bank or credit union.

If you prefer to use a prepaid card, direct deposit is generally an option, but you’ll want to check first with your card provider to find out if your card is eligible to receive direct deposit. If you don’t already have a bank or credit union account or prepaid card, you’d need to open a new account first, which many financial institutions are allowing you to do online.

To sign up for direct deposit, check with your state’s unemployment program. The process differs by state, but you can search the website or find this information when you log into your account. Look carefully for the timing of when to sign up: this could be either when you apply, are approved, or begin receiving unemployment benefits.

No matter what state you live in, the following information is typically what’s required for signing up:

  • Name(s) on the account
  • Bank or prepaid card account number
  • Bank or prepaid card routing number
  • Type of account (checking or savings). For prepaid cards, select ‘checking’

State-issued prepaid debit card

Most states currently provide the option for you to receive your unemployment benefits through a state-issued prepaid debit card. States, however, can’t require you to receive unemployment benefits on a state-issued prepaid debit card, so be aware that you do have options.

What you need to know

  • You will receive a free card by mail and then need to activate it
  • Benefits are automatically loaded onto your card
  • Faster and safer than a paper check
  • Benefits are loaded onto your card for free

What to watch out for

  • Review card information about possible fees
  • You can’t load your own money onto this card
  • Benefits will be reloaded onto the same card

Similar to direct deposit, your benefits are loaded onto your card and will be reloaded onto the same card each payment cycle. In general, it functions like other prepaid debit cards you may have used, except you can’t load your own money onto it.

Although these cards are provided by the state, they’re managed by a financial institution, which is usually a bank, and the bank’s logo may appear on the card. As a result, you may have access to the bank’s online and mobile tools to help you manage your money, but be aware that you may also incur fees for certain types of transactions, such as withdrawing funds from an out-of-network ATM. The state unemployment program is required to let you know what the fees are for the state-issued prepaid debit card before you choose to receive your benefits through the card. You can also expect to receive important information on other terms and conditions when you receive your card.

Paper check

Some states also allow you to receive your funds by paper check. If you prefer this option, check first with your state unemployment website to confirm it’s available to you and to learn how to sign up.

What you need to know

  • Check can be cashed or deposited into your own account

What to watch out for

  • You may pay a fee to cash your check if you don’t do so at your bank
  • Once deposited, it might take a few days before all your money is available for use

Remember, checks can take a few days to arrive so this may not be the best option if you need funds quickly. If you have your own bank or credit union account or prepaid card, you may be able to use a mobile banking app to capture an image of the check and have it deposited into these personal accounts. Otherwise, you may need to make a trip to a financial institution to cash or deposit it, but be aware that it may take a few days until all the money appears in your account and is available for you to use.

Watch out for potential unemployment scams

During times of emergencies and natural disasters, the rates of scam activities increase. It’s important to stay vigilant and aware of scammers who may pretend to be a government agency in order to gain access to your personal information.

Possible scams include emails, texts, phone calls, or social media messages that appear to come from the U.S. Department of Labor or your state’s unemployment office, asking you to verify your personal information, including your name, I did not receive my unemployment direct deposit Security number, or bank account information. Scammers often also ask for up-front fees in order to process your payments or application.

The Federal Trade Commission (FTC) warns that fraudsters may also try to file false claims to receive unemployment with your personal information.

If you think you may have been a victim of unemployment filing fraud, the FTC asks that you:

Learn how to protect yourself from coronavirus-related scams.

Sign up for the latest financial tips and information right to your inbox.

Find more information regarding COVID from CFPB

We’re working to continuously update information for consumers during this rapidly evolving situation.

We will publish all COVIDrelated information and blogs to our resource page. Information should be considered accurate as of the blog publish date.

See our COVID resource page

Источник: mynewextsetup.us

I am qualified for unemployment benefits and I have applied for them. However, I have not received any benefits yet because my claim has been delayed. Am I eligible for “back pay”?

Connecticut State Connecticut COVID Response

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The CT Labor Department is working diligently to analyze the federal pandemic relief details found within the Coronavirus Aid, Relief, and Economic Security (CARES) I did not receive my unemployment direct deposit signed into law on 3/27/

We appreciate your patience as we review federal guidance issued by the U.S. Department of Labor and work with technical experts to develop additional programming within the CTDOL Unemployment Insurance system to accommodate the rockland bakery phone number federal relief programs.

We are working hard to serve the citizens of CT and ask that you check these FAQs DAILY for updates.

For updates on unemployment insurance, please visit:
Источник: mynewextsetup.us

Direct Deposit

Investing in securities involves risks, and there is always the potential of losing money when you invest in securities. You should review any planned financial transactions that may have tax or legal implications with your personal tax or legal advisor.

Securities products are provided by Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S", or "Merrill"), a registered broker-dealer, registered investment adviser, Member SIPC layer, and a wholly-owned subsidiary of Bank of America Corporation. MLPF&S makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation.

Bank of America Private Bank is a division of Bank of America, N.A., Member FDIC and a wholly owned subsidiary of Bank of America Corporation. Trust and fiduciary services are provided by Bank of America, N.A. and U.S. Trust Company of Delaware. Both are indirect subsidiaries of Bank of America Corporation.

Insurance Products are offered through Merrill Lynch Life Agency Inc. (MLLA) and/or Banc of America Insurance Services, Inc., both of which are licensed insurance agencies and wholly-owned subsidiaries of Bank of America Corporation.

Banking, credit card, automobile loans, mortgage and home equity products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, terms and conditions are subject to change without notice.

Investment and insurance products:

  • Are Not FDIC Insured
  • Are Not Bank Guaranteed
  • May Lose Value
  • Are Not Deposits
  • Are Not Insured by Any Federal Government Agency
  • Are Not a Condition to Any Banking Service or Activity

Mastercard is a registered trademark of Mastercard International Incorporated, and is used pursuant to license. Visa is a registered trademark of Visa International Service Association, and is used pursuant to license from Visa U.S.A. Inc. Touch ID is a registered trademark of Apple Inc., registered in the U.S. and other countries.

"Get more rewards with your everyday banking" is a trademark and Bank of America Core Checking, Bank of America Interest Checking, Merrill Edge, Merrill Lynch, Clarity Statement, SafeBalance Banking, Total Security Protection, BankAmeriDeals, Keep the Change, Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation.

Источник: mynewextsetup.us
i did not receive my unemployment direct deposit

Comments

  1. Mortgage interest rate and credit card interest rate or calculated differently. Just because your mortgage is 4% and your credit card is 18% doesn't mean it's actually higher. Sure mike can explain that better to you.

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