Skip to content


Centerpoint energy bill pay phone number

centerpoint energy bill pay phone number

“CenterPoint Energy does not demand payments over the phone in order to billing – not a single notification right before disconnection. Centerpoint Energy electricity rates and reviews. Centerpoint Energy Contact Information & Phone Number CenterPoint Energy Bill Payment Address. Payment. Balance F. Reliant Se. Day Bi. Usage Ch. Energy Ch. CenterPo. Gross Rec. Sales Tax CenterPoint Energy Delivery Charges

Related Videos

What does CenterPoint Energy do?

Centerpoint energy bill pay phone number -

I just paid my bill. When will my power be reconnected?

As soon as your payment is received and/or reported to Direct Energy, we send the Reconnection order to the Transmission and Distribution Service Provider (TDSP, also known as your utility company) for your area. If you have a traditional analog meter, please be advised that it can take hours for your power to be reconnected, depending upon the workload of the TDSP technicians. If you have a digital Smart Meter, it can take only a few hours for your power to be reconnected, but it still does depend upon the workload of the TDSP technicians. If there are complications such as lack of signal to your meter, it could take hours to reconnect power.

You can call the TDSP for your area to obtain an estimated time frame in which your power will be reconnected. This information can be found on your Direct Energy bill and is provided below by area.

Houston and Surrounding Area

Dallas/Fort Worth and Surrounding Areas

South Texas

West Texas


Fake CenterPoint reps threaten to cut off power, direct victims to automated operator

HOUSTON, Texas (KTRK) -- "Make a payment in the next 30 minutes or service will be shut off."

That was the warning some small businesses in Houston were met with during phone calls Monday morning.

The calls came as supposed courtesies, giving the businesses a number to reach an automated payment line.

Just one catch, though. The callers claimed to be CenterPoint Energy representatives, but that was not true.

"If I had been in a panic, or if I had been maybe less experienced, I might have (made the payment)," bookkeeper Tobi Gourley said.

Gourley works at Galson Auto and got a call from someone posing as a CenterPoint representative. They were threatening to turn off service at the shop in just a matter of minutes if she didn't make a payment.

"It's always possible that you've made an error. At first, I was concerned about it, because I don't want to let my employer down," she said.

Across town, the same thing was happening to Ray Moon at his Beechnut Auto shop.

"I said, 'How much do you think I owe you? Oh, it's about $1, and some odd dollars.' I need to pay that in the next 30 minutes or they're going to turn off my electricity," Moon said.

It was the same high-pressure tactic: pay now or service would be cut off. In both these cases, the caller didn't have basic account information so the businesses were not fooled.

"I said, 'What account number are we talking about?' and he said, 'You're account is blocked," Gourley said. "He was really aggressive and that's when I said. 'Oh, this is fake.' And I just hung up."

The payment phone number given to the businesses led to an automated system that seemed capable of accepting payments but not transferring callers to a real person.

ABC13 was contacted by a few other businesses saying the same trick was tried on them. CenterPoint warns caller IDs can be tricked, so if a customer has doubts about a suspicious call, they should simply hang up and call the number printed on the actual bill.

"Of course, I'm wanting to catch the bad guys and I'm also wanting people to be warned that this is out there," Gourley said.

"Hopefully, karma comes back and gets them," Moon said.

Follow Steven Romo on Twitter and Facebook.
Источник: https://abccom/centerpoint-energy-automated-payment-lines-warnings-phone-calls//

CenterPoint Energy

Utility Company

CenterPoint Energy
Centerpoint energy

Centerpoint Energy Plaza, CenterPoint Energy headquarters in Downtown Houston.


Traded as

HeadquartersCenterPoint Energy Tower
Houston, Texas, U.S.

Key people

David J. Lesar, CEO & President ()
RevenueDecreaseUS$ billion (Fiscal Year Ended December 31, )[1]

Operating income

Decrease US$ billion (Fiscal Year Ended December 31, )[1]

Net income

Decrease -US$ million (Fiscal Year Ended December 31, )[1]
Total assetsDecrease US$ billion (Fiscal Year Ended December 31, )[1]
Total equityDecrease US$ billion (Fiscal Year Ended December 31, )[1]

Number of employees


CenterPoint Energy, Inc. is an American Fortune electric and natural gas utility serving several markets in the American states of Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. It was formerly known as Reliant Energy (from which it is now separated), NorAm Energy, Houston Industries, and HL&P. The company is headquartered in the CenterPoint Energy Tower at Louisiana Street in Downtown Houston.[3][4] Some of its notable subscribers include Retail Electric Providers (REPs), such as NRG Energy, Champion Energy, Eligo Energy, Dynowatt, Ambit Energy, Texas Power, Bounce Energy, MXenergy, Direct Energy, Stream Energy, First Texas Energy Corporation, Gexa Energy, Cirro Energy, and Kona Energy.


When the state of Texas deregulated the electricity market, the former Houston Lighting & Power (HL&P) was split into several companies.[5] In HL&P was split into Reliant Energy, Texas Genco, and CenterPoint Energy.[6]

Until December 15, , CenterPoint Energy and its predecessors operated in its various markets under these names; they were used separately prior to Reliant Energy, and later in conjunction with the Reliant Energy and CenterPoint Energy names:

  • Minnegasco (natural gas throughout Minnesota)
  • Houston Lighting and Power (or HL&P) Houston-Galveston electric provider
  • Entex (Natural gas throughout South and East Texas, Southern Louisiana and Mississippi)
  • Arkla (Natural gas throughout Northern Louisiana, Northeast Texas, Oklahoma, and Arkansas)[7]

In late , four private equity firms—the Texas Pacific Group, the Blackstone Group, Kohlberg Kravis Roberts, and Hellman & Friedman—combined forces to purchase Texas Genco from Centerpoint. Later in , Texas Genco was sold to NRG Energy of Princeton, N.J.

On April 23, CenterPoint Energy and Vectren Corporation announced they have entered into a definitive merger agreement.[8]

September power outage
A CenterPoint Energy facility in Downtown Houston.

Hurricane Ike caused great disruption of service in the Greater Houston Area, wiping out million of CenterPoint Energy's million clients' electricity.[citation needed] This was the largest power outage in the company's year history, and the largest in the state's history.

Smart meter pilot program

In March , the company’s five-year smart meter deployment began, delivering enhanced smart meter functionality to Retail Electric Providers (REPs). The company worked with the Department of Energy for a pilot program in Texas centered on energy consumption.[9] After working with residential electricity customers in the Houston area, it was found that by using a smart meter, consumers cut down on energy use for the home.[9] The pilot program was funded in part by the $ million it received from the federal stimulus act.[9]

Electric vehicles

In , CenterPoint Energy and Ford Motor Company formed a partnership to promote adoption of electric vehicles. The two companies teamed up to work together to create electric vehicle consumer outreach and education programs; they also distributed details to various stakeholders about charging needs and the requirements needed to "ensure the electrical infrastructure can support the necessary demand." Additionally: "The Ford and CenterPoint Energy collaboration also includes developing strategies to minimize the emissions and distribution impacts of charging electric vehicles by using statewide system renewable energy resources and more efficient use of household electricity."[10]

Texas power outages[edit]

Main article: February 13–17, North American winter storm

At a.m. on February 15, , due to a major cold-weather event affecting the state of Texas, the Electric Reliability Council of Texas (ERCOT) declared a statewide power generation shortfall emergency, due to a 34, MW shortfall in generation causing widespread blackouts. At a.m., CenterPoint Energy started controlled, rotating outages in the Greater Houston area.[11] At first, the company said that the outages are expected to last 10 to 45 minutes, but soon updated its statement that customers who are experiencing an outage should be prepared to be without power for the rest of Monday.[12] The company also told its customers to temporarily lower their thermostat settings to help conserve natural gas across its eight state service territory.[13]

Overnight on Tuesday morning, CenterPoint Energy was able to restart the process of rolling the outages around, but had to stop at around 4 a.m. due to another ERCOT order because several third-party electric generators tripped offline. However, it was able to restart the process around p.m. the same day. Later that evening, CenterPoint Energy stated online that it was given another ERCOT order to reduce electric load and warned customers to make preparations for additional outages.

In Wednesday evening, CenterPoint Energy told its customers to conserve both power and natural gas starting at 6 p.m. CDT until midnight, as it was preparing to re-energize portions of the electric system. [14] In the early hours of Thursday, the company restored electric service to approximately million customers, while less than customers were about to be restored. Later at around Friday morning, ERCOT ended emergency conditions, saying there is enough generation to go to normal operations.[15]


On December 16, , CenterPoint Energy Inc. said it would restate its finances for and the first three quarters of to correct accounting errors that overstated revenue and natural gas expenses.[16]

In December , the non-partisan organization Public Campaign criticized CenterPoint Energy for spending $ million on lobbying and not paying any taxes during , instead getting $ million in tax rebates, despite making a profit of $ billion, and having an executive pay between $12 and $13 million for its top 5 executives.[17]

See also[edit]


  1. ^ abcde"CenterPoint Energy Annual Report Results".
  2. ^"CenterPoint Energy Form K Annual Report". U.S. Securities and Exchange Commission. February 22,
  3. ^"Contact Information." CenterPoint Energy. Retrieved on January 14,
  4. ^"CenterPoint Energy Tower." Berger Iron Works. Retrieved on January 14,
  5. ^"Exelon bids for major Texas power producer NRG." Houston Chronicle. October 20, Retrieved on April 14, "The plants were originally part of the former Houston Lighting & Power, the integrated utility that served the Houston area until it was broken up into three separate companies as the state deregulated its power markets."
  6. ^Fowler, Tom. "8 Houston power plants to be sold to NRG." Houston Chronicle. October 2, Retrieved on April 14,
  7. ^"Stocks".
  8. ^"Special Message - Vectren and CenterPoint Energy announce merger of companies". Retrieved
  9. ^ abcCNET. "Texans take a shine to in-home energy displays."
  10. ^"Ford, CenterPoint Energy team up to prepare Houston for electric vehicles". Retrieved
  11. ^"Prepare to be without power", CenterPoint Energy says". Retrieved
  12. ^"CenterPoint Energy outage tracker crashes as thousands have no power"". CultureMap Houston. Retrieved
  13. ^"CenterPoint Energy ask customers to lower thermostats"". Newsbreak. Retrieved
  14. ^"CenterPoint cannot warn when power may be shut off, but says to expect outages into weekend Zach Despart". Houston Chronicle.
  15. ^"ERCOT will end emergency conditions today"". The Electric Reliability Council of Texas. Retrieved
  16. ^"CenterPoint Energy to Restate Finances".
  17. ^Portero, Ashley. "30 Major U.S. Corporations Paid More to Lobby Congress Than Income Taxes, ". International Business Times. Archived from the original on 7 January Retrieved 26 December

External links[edit]

Источник: provides information about and access to accounts and financial services provided by Citibank, N.A. and its affiliates in the United States and its territories. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals outside of the United States.

Terms, conditions and fees for accounts, products, programs and services are subject to change. Not all accounts, products, and services as well as pricing described here are available in all jurisdictions or to all customers. Your eligibility for a particular product and service is subject to a final determination by Citibank. Your country of citizenship, domicile, or residence, if other than the United States, may have laws, rules, and regulations that govern or affect your application for and use of our accounts, products and services, including laws and regulations regarding taxes, exchange and/or capital controls that you are responsible for following.

The products, account packages, promotional offers and services described in this website may not apply to customers of International Personal Bank U.S. in the Citigold® Private Client International, Citigold® International, Citi International Personal, Citi Global Executive Preferred, and Citi Global Executive Account Packages.


Select Your Residential State

Skip to main content
  • Online Bill Payment

    Make paying bills as painless as possible

    Welcome no stamps, no check writing, and no mailing…all for free. Move on to 21st-century bill paying with our convenient, easy-to-use, online bill payment.

    Learn more about eBills

What You Get

  • This free service lets you pay virtually anyone

    Pay Virtually Anyone

    Easily pay any person or business in the U.S., Puerto Rico, Guam and the U.S. Virgin Islands.* Need to make international payments? Simply choose Citibank® Global Transfers or Citibank Wire Transfers.

    *Many government agencies do not accept electronic payments initiated from online banking websites. If you choose to submit online payments that are fulfilled via check to a government agency, we are not responsible for any fees you may incur as a result of a late delivery of a check through the postal system.

     in the U.S. It's fast—you can pay all your bills in minutes—easy to use, and comes with an Online Bill Payment Promise, so you'll know that your bills will be paid on time.
    View eBill Participating Merchants

Relationship Rewards

A bill payment can help you earn monthly ThankYou® Points when it is sent from a checking account enrolled in Citi ThankYou® Rewards .

Learn how you can earn rewards for your banking relationshipFootnote 1.

Citi Online Bill Payment comes with time-saving features including:

  • One-time payments

    One-Time Payments

    Simple to do and undo. Need to change or cancel a one-time payment? Just do so by p.m. ET prior to the scheduled payment date.

    scheduled from the next day up to one year in advance.
  • Express payments

    Express Payments

    Quickly allows you to select payees and pay up to 12 at once.

    let you pay multiple bills at once
  • Recurring Payments

    Recurring Payments

    We&#;ve all got those bills we pay every single month for the same amount-like car payments and cable bills. Why not simply set up a recurring payment and be done? Just specify the amount, frequency and duration of each payment. You can even easily change or cancel the next or all future payments with a click of the keyboard (just do so by p.m. ET prior to the scheduled payment date).

    for ongoing bills (like rent), so you don't have to remember each time they're due
  • Bill Payment Alerts

    Bill Payment Alerts

    Convenient online bill payment alerts give you the info you need, how you need it—via text or email. You'll know:

    • Which payments cleared on the prior business day
    • Which payments have not cleared in 15 calendar days
    • If there are insufficient funds (we try to make the payment 3 times, giving you time to add funds to checking)
    • Which payments have been set up or changed
    • When it's 2 days before any scheduled payment
    inform you when there are insufficient funds in checking, so you have time to make adjustments
  • Bill payment check images

    Bill Payment Check Images

    You can view and print an online bill payment Check image by signing on and going to the Payment History detail page for your payee. Note: Check images will be available 1 business day after they reach Cleared status.

    as proof of payment
  • Payee spending report shows how much you've spent on each payee this year and last
  • eBills lets you receive, view and manage your bills on Citi Online.

  • Online Bill Pay With Points lets you use the ThankYou® Points you've already earned toward your bill payments. Thank You Points cannot be used for bill payments toward any accounts with Citibank or a Citibank affiliate or for express or recurring payments.
  • Plus, Online Bill Payment can help you earn monthly ThankYou® Points when you pay from a checking account enrolled in Citi® ThankYou® Rewards.

    ThankYou Points

    Citi® ThankYou® Rewards is a rewards program that allows you to get points each month just for banking with us.

    Each month you can get points for your checking account relationship based on:

    • the type of checking account package you have and whether it's active (i.e., if at least one credit or debit transaction has been made from the enrolled account);
    • the number of qualifying linked products and services that you have and use.
    Learn More about ThankYou PointsFootnote 1

How It Works

Online Bill Payment is available to all Citi Online customers with a checking account—no need to enroll.

The first step is to set up your payee list. Select the people and businesses you pay frequently from an extensive list of merchants, many of whom accept electronic payments (received within two business days). Need to add your own personal payees? We'll put the check in the mail for you(received within business days).

Then simply choose between a one-time or recurring payment and you’re done. That's it!


CenterPoint Energy Customers

Customers receiving Energy Assistance through the federal Low Income Home Energy Assistance Program (LIHEAP) may be eligible to receive additional funds through the Gas Affordability Program (GAP), offered by CenterPoint Energy in partnership with the Energy CENTS Coalition.

How GAP works: 

  • GAP helps customers better manage monthly energy costs. Once enrolled in GAP, customers are given a flat monthly amount for their natural gas bill.
  • There is a cap on how much customers have to pay each month. Monthly natural gas payment will not exceed 6 percent of income.
  • GAP can help customers pay past due balances. Customers who have a past due balance, but make monthly GAP payments, will receive funds to help pay off past-due balance and be protected from natural gas service shut-off.

To participate in the Gas Affordability program, certain program rules apply:

  • You must pay your monthly CenterPoint Energy bill on time. If you fall behind on your payments, you will be removed from the program and ineligible to reapply until the next calendar year. You may be subject to service disconnection, as well.
  • You must receive Energy Assistance program funds for the current heating season.

To apply for the program, you must submit an application to the Energy CENTS Coalition. Click Here to download the application, or call our office at to have an application mailed to you.

Enrollment is offered on a first-come first-served basis.  Program funding is limited.  

centerpoint energy bill pay phone number


  1. Sir medical apne hometown se hi krvana hai aur reporting office pe hoga kch medical ka?

  2. @GYAAN VIGYAAN Sir I asked you if the bank says you will get the money after recovery then in what time will you get the money

Leave a Reply

Your email address will not be published. Required fields are marked *